Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,964 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,964 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 23rd December 2025

5812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great options available!”

Helpful Report

Posted 1 year ago

Hi Temi, We pride ourselves here at Pooky on providing a great amount of diversity within our range, we're glad to know that you found exactly what you were looking for. Your satisfaction is always our top priority, and we're delighted that we could meet your expectations. Thank you for choosing Pooky, and we look forward to serving you again soon! Best wishes, Mara

Posted 1 year ago

“Quick delivery, arrived in perfect condition.”

Helpful Report

Posted 1 year ago

Hi Josh, We are delighted to hear that your order had a quick delivery and arrived in perfect condition. Ensuring the safety and timely arrival of our products is always our top priority. Thank you again for choosing Pooky and for taking the time to share your experience. We look forward to serving you again in the future! Best wishes, Mara

Posted 1 year ago

“We have received our fourth lampshade they are all beautifully made and give our long room a colour pop. We will be ordering again :)”

Helpful Report

Posted 1 year ago

Hi Amanda, We appreciate your kind words and are thrilled to hear that our lampshades have added a beautiful color pop to your long room. We are delighted to have you as a loyal customer, and we couldn't be happier to know that you have received your fourth lampshade, which we hope is as beautifully made as the others. Thank you for your continued support and for choosing Pooky for your lighting needs. We look forward to serving you again in the future! Best wishes, Mara

Posted 1 year ago

“Great service. Superb produce. Nice price. Am happy”

Helpful Report

Posted 1 year ago

Hi Chris, We are blown away and greatly appreciate your kind words and positive feedback. It's wonderful to hear that you found our service to be great, our produce superb, and our prices nice. We are truly thrilled to know that you are happy with your experience at Pooky. Thank you and we hope to see your Pooky collection grow! Best wishes, Mara

Posted 1 year ago

“Prompt delivery, great product, works well, very good customer service.”

Helpful Report

Posted 1 year ago

Hi Tim, We are thrilled to hear that you found our delivery prompt and our product top-notch. Our team takes great pride in ensuring customer satisfaction, and it's truly rewarding to know that our efforts are being appreciated. We also appreciate your kind shout-out to our customer service team. We strive to offer excellent support to our valued customers, and we're glad we were able to meet your expectations. Thank you for being such a wonderful customer. We look forward to serving you again soon. Best wishes, Mara

Posted 1 year ago

“Really happy with my purchase. Swift delivery and really happy with the look and feel of what is a quality product. Will definitely be back for more Pooky lighting.”

Helpful Report

Posted 1 year ago

Hi Helen, It's great to know that you are pleased with the look and feel of your Pooky purchase, which we strive to maintain as a quality product. Your kind words and satisfaction mean a lot to us. We appreciate your support and we look forward to serving you again in the future. If you ever need any assistance, please don't hesitate to reach out. Thank you! Best wishes, Mara

Posted 1 year ago

“Beautiful lampshade and speedy delivery. Pooky really is the best.”

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Posted 1 year ago

Hi Lou, We're delighted to know that you found the lampshade beautiful and the delivery speedy. At Pooky, we strive to offer only the best products and ensure prompt shipment to our valued customers. The Heraldic shade looks like it was made for your home, with a great eye for interior perfection. Thank you for your kind words and for choosing Pooky! Best wishes, Mara

Posted 1 year ago

“beautiful lights!”

Helpful Report

Posted 1 year ago

Hi Oliver, Thank you so much for your fantastic five-star rating of Pooky! We really appreciate your kind feedback. It's customers like you who make our job worthwhile and encourage us to continue striving for excellence. We couldn't agree more! It brings us joy knowing that our products have added a touch of beauty to your space. We take great pride in crafting high-quality lighting solutions that not only illuminate but also enhance the ambiance of any room. We truly value your loyalty as a customer and are grateful for your continuous support. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to make sure you have a delightful experience every time. Best wishes, Mara

Posted 1 year ago

“Fabulous service, high quality products, live the website!”

Helpful Report

Posted 1 year ago

Hi Adam, Thank you so much for taking the time to leave such a wonderful review. We truly appreciate your kind words and are thrilled to hear that you had a fabulous experience with our service. It means a lot to us to know that you are satisfied with the high quality products we offer and that you love our website. We are extremely grateful that you chose us to elevate the lighting in your home! Thank you once again for choosing Pooky! Best wishes, Mara

Posted 1 year ago

“My lamp and shade are beautiful. Looks lovely in situ.”

Helpful Report

Posted 1 year ago

Hi Annette, Thank you for choosing Pooky to light up your home! I can imagine they look beautiful in your home - if there is anything further we can assist you with please don't hesitate to reach out should you have any further queries or require assistance. Best wishes, Mara

Posted 1 year ago

“I love my new Pooky lamps and lampshades - I've bought 2 since I moved in to my new flat and they're absolutely perfect. They were also really well packed so they were totally beautiful when they arrived!”

Helpful Report

Posted 1 year ago

Hi Shona, It brings us great joy to know that they have added the perfect touch to your new flat. We take immense pride in creating products that not only meet our customers' expectations but also arrive in impeccable condition. We are delighted to hear that your Pooky lamps were beautifully packed and arrived in pristine condition. Thank you for choosing Pooky! Best wishes, Mara

Posted 1 year ago

“First time buying from Pooky and I love the new lights!”

Helpful Report

Posted 1 year ago

Hi Melainie, Thank YOU for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to seeing your next Pooky purchase. Best wishes, Mara

Posted 1 year ago

“Thank you sooo much for my lovely two chargeable lamps, they look fantastic on my fireplace with no trailing wires:):) Service 100%. Will be purchasing more "Pooky". Sue”

Helpful Report

Posted 1 year ago

Hi Susan, We are thrilled to hear that you love your two chargeable lamps and that they look fantastic on your fireplace without any trailing wires. It's great to know that our service exceeded your expectations with a 100% satisfaction. We appreciate your kind words and are grateful for your support. We look forward to serving you again in the future as you plan to purchase more from Pooky. Best wishes, Mara

Posted 1 year ago

“Fast, Reliable, well packed and items are absolutely lovely and good quality for the price point compared to many competitors. Thanks !”

Helpful Report

Posted 1 year ago

Hi Mirko, Thank you for taking the time to rate Pooky with 5 stars! We greatly appreciate your support and are thrilled to hear that you found our products to be fast, reliable, well-packed, and of excellent quality compared to other competitors in the market. Your trust and loyalty as a customer mean the world to us. Once again, thank you for your kind words and for being a valued member of our Pooky community. We look forward to continuing to provide you with delightful experiences and products in the future. Best wishes, Mara

Posted 1 year ago

“Love the colours the patterns and quality on all my pooky lampshades. I have recommended to friends and family. I am definitely going to buy some more 😘”

Helpful Report

Posted 1 year ago

Hi Sallie, We are grateful to have you as a loyal customer and we appreciate your support. Our team is always here to provide you with the best products and service. Should you need any assistance or have any further feedback, please don't hesitate to reach out. Thank you for choosing Pooky to light up your home! Best wishes, Mara

Posted 1 year ago

“Quality producst speedy delivery”

Helpful Report

Posted 1 year ago

Hi Pat, At Pooky, our top priority is to provide quality products and ensure speedy deliveries to our valued customers like you. We will continue to strive for excellence in every aspect of our service. Thank you for your positive feedback. We look forward to serving you again in the future! Best wishes, Mara

Posted 1 year ago

“Such great service! I had asked when a product was coming back and you immediately put me on a wait list. Then let me know two days later it was in. I love the Phileas lamp and shade and it works beautifully in our hall.”

Helpful Report

Posted 1 year ago

Hi Robyn, We are delighted that our team could assist you promptly and put you on the wait list for the product you were interested in. We strive to provide exceptional service to our customers, and it warms our hearts to know that we could meet your expectations. It's wonderful to hear that the Phileas lamp and shade suit your hall so beautifully and that it's working perfectly for you. We take pride in delivering high-quality products that not only meet but exceed our customers' needs. Thank you! Best wishes, Mara

Posted 1 year ago

“I love Pooky products. Good quality, lovely style and great service. It is rare to have efficient and lovely people answer the phone and sort everything immediately. Well done Pooky, your service and client care is excellent.”

Helpful Report

Posted 1 year ago

Hi Maria, Thank you for leaving such a wonderful review. We strive to provide efficient and friendly assistance to all our valued clients, and we're delighted that we could promptly address your needs over the phone. Your satisfaction is our top priority, and we're elated to know that our service and client care have been excellent in your eyes. Once again, thank you for your continued support and for taking the time to share your praise. We look forward to serving you again in the future! Best wishes, Mara

Posted 1 year ago

“Quirky and stylish. Perfect for the bedroom.”

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Posted 1 year ago

Hi Emma, Thank you for leaving such a delightful review. We are overjoyed that you love your new Pooky purchase and look forward to seeing you again soon! Best wishes, Mara

Posted 1 year ago

“Super lights. Love them.”

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Posted 1 year ago

Hi Sonia, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 1 year ago

Pooky is rated 4.9 based on 30,964 reviews