Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,465 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,465 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5915

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great craftsmanship, love the sockets and dimmer, beautiful quality and quick delivery, will buy for the rest of the house!”

Helpful Report

Posted 2 years ago

Hi Samanta, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new purchase and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“Great and interesting products with excellent service and delivery. First call for lighting always.”

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Posted 2 years ago

Hi Paul, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Absolutely beautiful lampshade, 2nd shade I've bought now and fantastic quality, just love them! Thank you”

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Posted 2 years ago

Hi Sally, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“Beautiful designs, efficient purchasing and shipping, quality product! Love when a British brand delivers across the board 💪🏻”

Pooky 5 star review on 28th November 2023

Helpful Report

Posted 2 years ago

Hi Sophie, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“I have brought several lights from pooky now. Although the last one I had to send back it was with dissapointment as it was too big for my room, however it was stunning and I would have loved to have kept it but sadly wouldn't fit anywhere. I also have two wall lights in my bedroom, again they are stunning, beautifully made and everyone remarks on them. I would definitely buy again. The customer service is also very quick and helpful in answering emails. Highly recommend Pooky.”

Helpful Report

Posted 2 years ago

Hi Lesley, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Bought one of your wonderful lamps. I found that it was out of stock as soon as it came into stock again you let me know it was bought as a present for my daughter and as such I haven’t opened it, but you very kindly extended the returns policy just in case it’s damaged as I didn’t want to unwrap it great service. Thank you very much indeed.”

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Posted 2 years ago

Hi Jennifer, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Fantastic vivid lampshade, meets description perfectly”

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Posted 2 years ago

Hi Sarah Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Nice quick delivery and good range of lighting products. Also, returns process very clear and easy.”

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Posted 2 years ago