Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,755 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,755 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 14th September 2026

Emily A

Lindsey O

Pooky 5 star review on 13th September 2026

Carola B

5985

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stunning designs that you just can’t find anywhere else.”

Helpful Report

Posted 2 years ago

Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Best wishes, Poppy

Posted 2 years ago

“Really lovely lamps and arrived super fast.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Poppy

Posted 2 years ago

“The order process was very simple and post-delivery question about the product was answered very quickly! Table lamps arrived well-packaged and are a beautiful addition to my dining room!”

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Posted 2 years ago

Thank you for letting us know you are happy with your new purchase I am sure they have made a great addition to your home! Best wishes, Poppy

Posted 2 years ago

“Absolutely beautiful light provides an element of sophistication that really compliments the room. Very pleased with the light”

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Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Poppy

Posted 2 years ago

“I love the new pair of empire lamp shades purchased from Pooky - in the gorgeous Heraldic red. The lampstands are inherited from my mother and I think they look great with the new shades which bring a splash of colour to our guest bedroom. The service from Pooky has been excellent - from sending me the samples through to delivery - all seamless. Thank you.”

Pooky 5 star review on 4th December 2023

Helpful Report

Posted 2 years ago

Hi Emma, Thank you for your feedback, I am so glad you are happy with the service provided. The table lamp looks great with this shade, I hope you enjoy your shades for years to come! Best wishes, Poppy

Posted 2 years ago

“I am very pleased with the products I ordered. Only minor disappointment was that part of my order was missing on delivery and I had to wait another week for the missing floor lamp. However when reported the error was corrected swiftly qnd efficiently.”

Helpful Report

Posted 2 years ago

Hi Jayne, Delighted to hear you were happy with the service provided, I am sorry that you had this issue but very pleased this was dealt with by the team effectively. Thank you for your feedback, and hopefully see you again soon! Best wishes, Poppy

Posted 2 years ago

“Excellent service. Really pleased with my lamps”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We are happy you are happy! Best wishes, Poppy

Posted 2 years ago

“Lovely selection of bases, shades and accessories ranging from traditional to contemporary. Complete flexibility to mix and match shades and bases to get the perfect look for your room. Goods arrive on time and are carefully packaged.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Poppy

Posted 2 years ago

“I absolutely love my new lamp. It is so quirky and fun. I feel like I live in Alice in Wonderland.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase I am sure it has made a great addition to your home! Best wishes, Poppy

Posted 2 years ago

“Beautiful table lamp!! 💕✨”

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Posted 2 years ago

Hi Nora, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“From the search to purchase to delivery, the process was delightful!”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Fantastic lights!”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“My new table lamp is the prettiest I’ve ever owned!”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Absolutely love my lights. Great quality. Excellent customer service when I had a query - responded very quickly and sorted my issue straight away.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“I ordered two very stylish shades for wall lights on either side of the cloakroom mirror. The lights had came with some cheap thin white drum shades but I needed to pick better shades to make the room soft and calm. After careful consideration a botanical fern print was chosen and the room is transformed.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Lamp is as pictured and delivery was quick.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Delivery very quick and arrived on time. Sweetie Lamps - a Christmas present for my daughter and I know she will love them”

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Posted 2 years ago

Hi Pam, Such a lovely choice of lamp, and we are very pleased to hear that you are happy! Thank you for letting us know - it is much appreciated! Best Wishes, Emmy

Posted 2 years ago

“This was an easy purchase of lamp shades - it must be the seventh purchase from Pooky this year. As expected arrived on time as described and of great quality.”

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Posted 2 years ago

Hi Simon, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Very good quality floor lamp in a cool retro style. No problems regarding delivery to Northern Ireland. Very pleased with my purchase.”

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Posted 2 years ago

Hi Pamela, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“This is my second purchase of Pooky lightening. I was so impressed with the quality of my lamp shade , I went ahead and ordered another 2 lamps with shades. I love the different designs and quirky lamp bases, and the rechargeable lamps are perfect to move from room to room. The order was quick to arrive, well packaged and had emails from the company keeping me informed of my order. I would definitely recommend Pooky for excellent, well made products.”

Helpful Report

Posted 2 years ago

Samantha, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,755 reviews