Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,346 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Tor C

5903

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service in the shop and excellent website. My lampshades arrived very quickly and we absolutely love them. Will be back Thank you”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Pooky has a great range of lighting & lampshades and runs an extremely efficient service. All their products are packaged well for transit, I would have no hesitation in recommending their products.”

Pooky 5 star review on 21st November 2023

Helpful Report

Posted 2 years ago

Hi Antoinette, Thank you so much for your kind words. Such an easy way to spruce up an old favourite! Thank you for sharing your image with us, the lampshade looks perfectly at home in your beautiful room! Best wishes, Mara

Posted 2 years ago

“Beautiful product, fast fuss free delivery 😊”

Helpful Report

Posted 2 years ago

Hi Fran, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“Great communication and quick delivery.”

Helpful Report

Posted 2 years ago

Hi Susie, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Great products and great service.”

Helpful Report

Posted 2 years ago

Hi there, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Incredible choice and beautiful designs and quality, delivered quickly. Love!”

Helpful Report

Posted 2 years ago

Hi there, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Really nice lighting options and reasonable prices. Can’t wait to put them up”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Excellent product!”

Helpful Report

Posted 2 years ago

Hi Maja, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Stunning lamp and really great customer service, thank you.”

Helpful Report

Posted 2 years ago

Hi Kate, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Really efficient service and delivery. Love the products we received. Easy to return the lights we didn't think would work.”

Helpful Report

Posted 2 years ago

Hi Fran, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Delighted with my Phileas rechargeable table lamp from Pooky! Can finally have a lamp on the landing even though no plug socket there. Lovely green empire lampshade to go with it - highly recommended!”

Helpful Report

Posted 2 years ago

Hi there, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“Very pleased with this light Great quality Lovely light ofc it Delighted”

Pooky 5 star review on 20th November 2023

Helpful Report

Posted 2 years ago

Hi Alan, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Beautiful lampshade that is true to the description online and very well made. It was easy to order, helpful staff on the telephone to ease any concerns, well packaged and delivered in quick time.”

Helpful Report

Posted 2 years ago

Hi Sue, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“I’m very happy with the lampshade I bought recently. It’s a lovely red colour and I really like the gold interior. Delivery was very quick too.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“Quality lighting and excellent customer service”

Helpful Report

Posted 2 years ago

Hi Mary, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“I have ordered from Pooky twice now, first time reluctantly (not knowing what the quality and service was going to be like) and second time excitedly simply because my first order arrived faster than expected and the quality was excellent! The selection on offer is great and growing. Honestly, it was hard to choose what to get because of the wide variety in offer. I would definitely recommend Pooky to others.”

Helpful Report

Posted 2 years ago

“Delighted with the 'contemporary style lamp l purchased from you, it sits well on the dining room table, which means no trailing and unsightly wires to contend with.”

Helpful Report

Posted 2 years ago

“Pooky has a the best range of lights available. I have bought wall lights, shades and a chandelier. There are so many different styles to choose from. I am really happy with my purchases. Delivery was quick and all items arrived safely”

Helpful Report

Posted 2 years ago

Hi there Janis, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Em

Posted 2 years ago

“One of the best websites I've ever used - so helpful and fun - I've even been showing friends the site! The shades came quickly and are just what I want. Fabulous selection to choose from too. Great stuff.”

Helpful Report

Posted 2 years ago

Hi there Jane, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easily as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Em

Posted 2 years ago

“I made an order of few items for my home. The chandeliers were lovely, only thing is that some of them came with broken parts however, Pooky was swift to replace the parts and now I have beautiful lights in my home. Easy to install too.”

Helpful Report

Posted 2 years ago

Hi there Diana, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,346 reviews