Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,465 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,465 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5918

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Light fittings and pendants were gorgeous and really different to anything else we’d found on the market. People have commented on them and asked where we got them! Originally ordered the wrong size and the returns process couldn’t have been easier. V impressed, thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I live the phileas rechargeable light. Delivery and packaging were excellent.”

Pooky 5 star review on 29th November 2023

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Quick delivery - easy returns”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Delighted with my purchase from Pooky. The lampshade was exactly as it appears on the company website. Lovely quality and excellent very fast service and delivery.”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Love my new bedside lamps! A beautiful addition”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Good products and quick delivery.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Gorgeous gorgeous lamps”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Customer Service, quality of rechargeable Twinky, and easy to use website …. all 10/10”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great quality and service.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Unique , beautiful fabric , well made and fast delivery and easy returns . Regular customer .”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Always a pleasure to shop at Pooky. The products are beautiful and the customer service is excellent. Vanessa”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“So pleased with the Pooky lights we ordered, 7 in total with a mixture of 3 styles. Easy to assemble and look like pieces of art. Impressed with the finish and quality. The delivery was quick.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“A lovely lampshade which arrived very quickly”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I have had several items from Pooky and all are fabulous. Wonderful service and delivery. Shall definitely use them again. Lovely store to visit in Chelsea.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Loved the lamps although I did not receive my discount as a new customer. Bought the Phileas and the Rattle table lamp and love them.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Quality materials, great customer service from knowledgeable staff who happily go the extra mile, timely deliveries, well protected/wrapped products - and, most importantly, superb lights! What more can you want? Don't hesitate - it'll be worth it.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lights & lampshades have all arrived quickly, photos on website are exceptionally accurate. Great lights & shades, well made to a very high quality.”

Pooky 5 star review on 28th November 2023

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I decided I would buy a Pooky lamb as the Black Friday deal promised 15% discount at the checkout! That didn’t happen. I have already sent two messages to pooky but have not had a response. Not Happy!”

Helpful Report

Posted 2 years ago

Hi Maria, Thank you for your review. I can see that you placed your order before our Black Friday sale, so this is why there wasn't a discount added to your order. I can see that my colleague replied to your email letting you know that the sale hadn't started yet, but please feel free to contact us at hello@pooky.com and we can look into this further for you. Best wishes, Emmy

Posted 2 years ago

“Absolutely love my beautifully crafted shades from Pooky!”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Excellent quality, fast delivery, lovely light. Very pleased.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,465 reviews