Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,431 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,431 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality - very pleased!”

Helpful Report

Posted 2 years ago

Hi Rachel, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“quick service”

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Posted 2 years ago

Hi Karen, Thank you for taking the time to leave such a delightful review, it means a lot to us as we continuously strive to provide the best services. We will make sure to share your review with our team, as this will surely serve as great motivation to keep up the good work. Best wishes, Mara

Posted 2 years ago

“Couldn’t fault the process”

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Posted 2 years ago

Hi Lucy, We truly appreciate your kind words and are thrilled to hear that you had a great experience with our process. Your satisfaction is our top priority, and we're glad that we were able to deliver. Thank you for choosing Pooky and for taking the time to share your positive feedback. We look forward to serving you again in the future! Best wishes, Mara

Posted 2 years ago

“Amazing lampshades & the choice is incredible.”

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Posted 2 years ago

Hi there, At Pooky, we pride ourselves on offering amazing lampshades, and we are delighted that you found our selection to be incredible. It is customers like you who inspire us to continue providing the best possible choices and elevating elegant lighting with a modern twist. Thank you for choosing Pooky and for being such an exceptional customer! Best wishes, Mara

Posted 2 years ago

“Great service as always, product arrived very speedily and was well packaged.”

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Posted 2 years ago

Hi there, We are thrilled to hear that you had a great experience with our service. Great service is our top priority, and we are delighted that your product arrived quickly and was well-packaged. Thank you for your kind words. We look forward to serving you again in the future. Best wishes, Mara

Posted 2 years ago

“Stunning shade in beautiful stripes. Quality is really good. Delighted with it as it has really added some character to the room.”

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Posted 2 years ago

Hi Carolyn, We are absolutely thrilled to hear that your beautiful shade has truly added some character to your room. We couldn't be happier knowing that you are delighted with the quality of our product. We value your feedback and want to say thank you for leaving such a wonderful review, it means the world to us. Best wishes, Mara

Posted 2 years ago

“Lampshade returned. Didn't know the was a join in fabric. This was poorly done as not satisgied”

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Posted 2 years ago

“Great options available!”

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Posted 2 years ago

Hi Temi, We pride ourselves here at Pooky on providing a great amount of diversity within our range, we're glad to know that you found exactly what you were looking for. Your satisfaction is always our top priority, and we're delighted that we could meet your expectations. Thank you for choosing Pooky, and we look forward to serving you again soon! Best wishes, Mara

Posted 2 years ago

“Quick delivery, arrived in perfect condition.”

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Posted 2 years ago

Hi Josh, We are delighted to hear that your order had a quick delivery and arrived in perfect condition. Ensuring the safety and timely arrival of our products is always our top priority. Thank you again for choosing Pooky and for taking the time to share your experience. We look forward to serving you again in the future! Best wishes, Mara

Posted 2 years ago

“We have received our fourth lampshade they are all beautifully made and give our long room a colour pop. We will be ordering again :)”

Helpful Report

Posted 2 years ago

Hi Amanda, We appreciate your kind words and are thrilled to hear that our lampshades have added a beautiful color pop to your long room. We are delighted to have you as a loyal customer, and we couldn't be happier to know that you have received your fourth lampshade, which we hope is as beautifully made as the others. Thank you for your continued support and for choosing Pooky for your lighting needs. We look forward to serving you again in the future! Best wishes, Mara

Posted 2 years ago

“Great service. Superb produce. Nice price. Am happy”

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Posted 2 years ago

Hi Chris, We are blown away and greatly appreciate your kind words and positive feedback. It's wonderful to hear that you found our service to be great, our produce superb, and our prices nice. We are truly thrilled to know that you are happy with your experience at Pooky. Thank you and we hope to see your Pooky collection grow! Best wishes, Mara

Posted 2 years ago

“Prompt delivery, great product, works well, very good customer service.”

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Posted 2 years ago

Hi Tim, We are thrilled to hear that you found our delivery prompt and our product top-notch. Our team takes great pride in ensuring customer satisfaction, and it's truly rewarding to know that our efforts are being appreciated. We also appreciate your kind shout-out to our customer service team. We strive to offer excellent support to our valued customers, and we're glad we were able to meet your expectations. Thank you for being such a wonderful customer. We look forward to serving you again soon. Best wishes, Mara

Posted 2 years ago

“Really happy with my purchase. Swift delivery and really happy with the look and feel of what is a quality product. Will definitely be back for more Pooky lighting.”

Helpful Report

Posted 2 years ago

Hi Helen, It's great to know that you are pleased with the look and feel of your Pooky purchase, which we strive to maintain as a quality product. Your kind words and satisfaction mean a lot to us. We appreciate your support and we look forward to serving you again in the future. If you ever need any assistance, please don't hesitate to reach out. Thank you! Best wishes, Mara

Posted 2 years ago

“Beautiful lampshade and speedy delivery. Pooky really is the best.”

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Posted 2 years ago

Hi Lou, We're delighted to know that you found the lampshade beautiful and the delivery speedy. At Pooky, we strive to offer only the best products and ensure prompt shipment to our valued customers. The Heraldic shade looks like it was made for your home, with a great eye for interior perfection. Thank you for your kind words and for choosing Pooky! Best wishes, Mara

Posted 2 years ago

“beautiful lights!”

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Posted 2 years ago

Hi Oliver, Thank you so much for your fantastic five-star rating of Pooky! We really appreciate your kind feedback. It's customers like you who make our job worthwhile and encourage us to continue striving for excellence. We couldn't agree more! It brings us joy knowing that our products have added a touch of beauty to your space. We take great pride in crafting high-quality lighting solutions that not only illuminate but also enhance the ambiance of any room. We truly value your loyalty as a customer and are grateful for your continuous support. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to make sure you have a delightful experience every time. Best wishes, Mara

Posted 2 years ago

“Fabulous service, high quality products, live the website!”

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Posted 2 years ago

Hi Adam, Thank you so much for taking the time to leave such a wonderful review. We truly appreciate your kind words and are thrilled to hear that you had a fabulous experience with our service. It means a lot to us to know that you are satisfied with the high quality products we offer and that you love our website. We are extremely grateful that you chose us to elevate the lighting in your home! Thank you once again for choosing Pooky! Best wishes, Mara

Posted 2 years ago

“My lamp and shade are beautiful. Looks lovely in situ.”

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Posted 2 years ago

Hi Annette, Thank you for choosing Pooky to light up your home! I can imagine they look beautiful in your home - if there is anything further we can assist you with please don't hesitate to reach out should you have any further queries or require assistance. Best wishes, Mara

Posted 2 years ago

“I love my new Pooky lamps and lampshades - I've bought 2 since I moved in to my new flat and they're absolutely perfect. They were also really well packed so they were totally beautiful when they arrived!”

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Posted 2 years ago

Hi Shona, It brings us great joy to know that they have added the perfect touch to your new flat. We take immense pride in creating products that not only meet our customers' expectations but also arrive in impeccable condition. We are delighted to hear that your Pooky lamps were beautifully packed and arrived in pristine condition. Thank you for choosing Pooky! Best wishes, Mara

Posted 2 years ago

“First time buying from Pooky and I love the new lights!”

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Posted 2 years ago

Hi Melainie, Thank YOU for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to seeing your next Pooky purchase. Best wishes, Mara

Posted 2 years ago

“Thank you sooo much for my lovely two chargeable lamps, they look fantastic on my fireplace with no trailing wires:):) Service 100%. Will be purchasing more "Pooky". Sue”

Helpful Report

Posted 2 years ago

Hi Susan, We are thrilled to hear that you love your two chargeable lamps and that they look fantastic on your fireplace without any trailing wires. It's great to know that our service exceeded your expectations with a 100% satisfaction. We appreciate your kind words and are grateful for your support. We look forward to serving you again in the future as you plan to purchase more from Pooky. Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,431 reviews