Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.65

4.7 Rating 535 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 535 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

Visit Website

Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice product and good service.”

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Posted 1 week ago

“Very quick delivery,”

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Posted 2 weeks ago

“Very helpful staff. If,like me, you don't know anything about curtains,they will put you on the right track!! There is someone on the phone line ,so you can discuss your needs.”

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Posted 1 month ago

“Very good quality received promptly after purchase”

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Posted 1 month ago

“It has been a pleasure doing business with Pole Design. The web site is clear and easy to use, and the prices are competitive. Also, when I had a problem with part of the delivery, they quickly solved it.”

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Posted 1 month ago

“Hallis Neo Spun Brass Ball Curtain Set, ordered two sets (240cm and 180cm). Prompt delivery, good price, very solid & easy to fit, looks great.”

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Posted 2 months ago

“Excellent service. Curtain pole came in a very long cardboard roll, which became popular toy.”

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Posted 3 months ago

“I was delighted with both the service and the quality of the products I ordered from Pole Design. I will definitely recommend them to my friends and would shop there again.”

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Posted 3 months ago

Hello Julie, thank you for the nice review. I'm glad to hear you're happy with your new curtain poles!

Posted 3 months ago

“Quality and product excellent, very efficient service.”

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Posted 4 months ago

Hi Angela, thanks so much for the review!

Posted 4 months ago

“Great customer service. I made an error in order and it was refunded without question”

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Posted 6 months ago

“Having had dealings with Pebs of the Customer Service Team, I'm pleased so say - they were both efficient and informative of the 'Pole Design' range in general, accessories, suppliers etc..”

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Posted 6 months ago

“Ordered a metal, wave track. Ordering process simple. Sent out promptly. Whilst we had a tracking code would have helped if it had an ETA for courier and not just "out for delivery". When the track arrived it was very well protected inside a robust cardboard tube. Length was exactly as per the order. Fitter had no problems installing the track.”

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Posted 7 months ago

“Pole arrived on time and as ordered. Looks great.”

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Posted 9 months ago

“Good info,had to order an item(galleria range) to update my changed needs was pointed to supply website before ordering from "pole design"”

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Posted 9 months ago

“Excellent service. Karen was very knowledgeable. Very happy with both service and silent gliss pole.”

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Posted 9 months ago

“Great company. I shopped around looking for quotes and Pole Design had the best prices. Their design department checked the specification carefully and offered me helpful advice. My poles were then packaged carefully and dispatched on time. I've used them twice and will do so again. Recommended.”

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Posted 9 months ago

“Pole Design were helpful even where a problem arose that was not of their making. Pole Design handled the issue very well and their communications were excellent, they were very surportive in getting to a resolution. Would use again without hesitation.”

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Posted 9 months ago

Thanks so much for this positive review Robin, we really appreciate it!

Posted 9 months ago

“Ordering on the site was easy. Delivery for my first order came within 2 days, and my second order came the next day. Poles and fittings were good quality (we ordered Hallis metal poles). Communication from Sam was excellent. Would highly recommend. Richard”

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Posted 10 months ago

“Excellent communication, I was kept informed every step of the way. The item was well packed. I definitely use Pole Design again.”

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Posted 10 months ago

“My delivery arrived promptly and was exactly what I expected”

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Posted 10 months ago

Pole Design is rated 4.7 based on 535 reviews