Pole Design Reviews

4.7 Rating 441 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 441 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0345 241 1242

Location:

Suite 22, Bennington Bond, 2 Anderson Place

Pole Design 5 star review on 11th January 2022

Victoria Copperwaite

Pole Design 5 star review on 22nd December 2021

Cynthia

Pole Design 5 star review on 7th May 2021

Jim

Pole Design 5 star review on 14th April 2021

Simon

Anonymous

Anonymous // 01/01/2019

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“Excellent friendly customer service, no long waits for answers to questions, speedy delivery and great products to choose from, highly recommend.”

Helpful Report

Posted 9 months ago

“Lovely quality item. Great customer service when i relaised the pole was too small.”

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Posted 4 days ago

Thank you for your review and glad we were able to assist. There is a solution to every problem!

Posted 4 days ago

“Excellent service - very quick assistance in getting things ordered that were slightly bespoke. Great comms and quick delivery.”

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Posted 6 days ago

“The poles are good quality and as described and per the pictures. The service we received was excellent.”

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Posted 1 week ago

“We have used Pole design now on two occasions to furnish two houses with Curtain poles. On both occasions we have found Pole design to be very competetive in such a crowded market place. There were minor hiccups on both orders, nothing to do with Pole design and more to do with the delivery and manufacturer. However, we can't fault Karen who kept us informed and updated at all times. Great service. Thank you again.”

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Posted 1 month ago

“Very good communication and very helpful. Thankyou”

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Posted 1 month ago

“Pole design was responsive to my emails and kept me informed of when my pole was to be despatched.”

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Posted 2 months ago

“Brilliant service, speedy delivery and very competitive price. Would definitely recommend.”

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Posted 2 months ago

“Excellent, although mixup with order it was rectified very quickly.”

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Posted 2 months ago

“Excellent service, speedy delivery and a very competitive price for the curtain poles. Would highly recommend.”

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Posted 2 months ago

“Nice......”

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Posted 2 months ago

“Very quick and friendly support. It war my second buy at pole design. The poles were sent to germany, they arrived soon after ordering. Thank you!”

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Posted 3 months ago

“Fast delivery, good price”

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Posted 3 months ago

“Good prices, excellent selection products most importantly seconds to non-customer service! John Lewis could learn a thing or two from these guys as to how to treat customers!! Would highly recommend them!”

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Posted 3 months ago

“Speed delivery and kept in contact.”

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Posted 3 months ago

“Perfect service”

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Posted 3 months ago

“A good selection to choose from, a good quality product which arrived very quickly.”

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Posted 3 months ago

“So impressed! I ordered Thursday afternoon. Expected 2 days delivery wait but it arrived next day! Also the cheapest price online for like for like product. Beautiful, high quality curtain pole and finials which looks fantastic in my new living room. Thank you. X”

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Posted 3 months ago

“I could not believe it arrived within 2 days very impressed. The pole was neatly wrapped avoiding it getting scratched. I would 100% recommend. My pole is beautiful.”

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Posted 3 months ago

“Speedy service and excellent product. Exactly as described.”

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Posted 3 months ago

“I purchased two silent gliss tracks and wave curtains for an awkward curve. The team at Pole Design are incredibly helpful, efficient and patient. I was talked through how to measure/ template the curve and given plenty of fabric options to meet my budget. The tracks arrived quickly and were easy to fit. I had to make small adjustments to one track but was guided through that step by step. Both track and curtain fit perfectly and brilliant quality. I would recommend Pole Design and I will be back for any future needs. Thanks to the team, you've been fantastic.”

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Posted 4 months ago

Thank you for your review. The silent gliss 6840 tracks were templated and glad you liked the silent gliss wave curtains

Posted 4 months ago

Pole Design is rated 4.65 based on 441 reviews