Pole Design Reviews - Read 266 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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0345 241 1242

Pole Design 5 star review on 26th May 2020

Corinna

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Pole Design 5 star review on 25th May 2020

Jane

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Pole Design 5 star review on 26th April 2020

Frances

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Frances

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Pole Design 5 star review on 18th April 2020

Rosalind

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Pole Design 5 star review on 27th November 2019

pauline

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Pole Design 4 star review on 18th November 2019

John

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Anonymous

Anonymous // 01/01/2019

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“Good service fast delivery”

Posted 1 day ago

“Easy ordering, acceptable price, gorgeous high-quality product, super fast delivery, well packaged. Very happy with everything. :)”

Posted 4 days ago

“Really good service from start to finish Karen is very professional and helpful would definitely recommend”

Posted 5 days ago

Thank you for your review The Metropole with Ball finials is a good choice for your bay window,

Posted 3 days ago

“I ordered a curtain pole and was told it would be delivered on Wednesday 20th May. Part of my order arrived on Saturday 23rd May in a badly damaged box. I’m still unsure as to when the actual pole will be arriving! I emailed customer service and was told Covid 19 was to blame... I will be requesting a refund when the actual pole arrives!”

Posted 6 days ago

We are sorry the item arrived late , however we haven’t had the chance to look into it yet because it’s the weekend. We will investigate first thing on Monday morning. Just to clarify the item inside was not damaged just the outer packaging which is doing its job. You have now decided you want to return the undamaged items which we will arrange. A negative review here seems totally unsubstantiated.

Posted 1 day ago

“Prompt, efficient and knowledgable service, wouldn't hesitate to recommend to family and friends. This is my sceond purchase from this, my first choice curtain pole company.”

Posted 1 week ago

“Very efficient communication to quote, and confirm. Pole arrived quickly well wrapped and supported with all fittings and instructions. Thanks !”

Posted 1 week ago

“Excellent, thank you so much.”

Posted 1 week ago

“Fast delivery even during the lockdown”

Posted 2 weeks ago

“Good Comms and product range. I have bought from Pole Design previously and would certainly do so again.”

Posted 3 weeks ago

“Quality customer service, great range and speedy delivery.
Highly recommended 👍”

Posted 3 weeks ago

“Items arrived well packed and delivery was quick. Easy to install. Really happy.”

Posted 3 weeks ago

“Took over 1 month to arrive”

Posted 3 weeks ago

This was due to unforeseen circumstances during COVID-19. The item was shipped out as soon as staff were able to return to Manufacturing.

Posted 3 weeks ago

“Pole Design went above and beyond to help us, can't recommend them highly enough.
The product is actually better in real life (& I thought it would be good!)
I will be back for more once this pandemic is over. Thank you”

Posted 3 weeks ago

“Excellent service and great quality”

Posted 3 weeks ago

“Great service”

Posted 3 weeks ago

“Criss-crossed the country in a search for poles and 155mm extension brackets to get across modern double wall radiators. (all I could find were much shorter and v flimsy). Lucky to come across Pole Design who offered the 155m brackets. They promised a few days delivery on nine brackets and in our difficult times when deliveries are taking more than a month they came from Scotland in one day ! Only one word for the quality and strength of the chrome brackets - SUPERB ! Many thanks Pole Design.”

Posted 1 month ago

“Quick and easy - especially at the moment! Great service”

Posted 1 month ago

“Beautiful, high quality craftsmanship. Excellent customer service that was prompt, relevant and to the point. Stunning, original and exclusive design and finish. Would highly recommend this company.”

Posted 1 month ago

Thank you for your review. These Byron & Byron rose finials from the Floral Romantics Collection are simply stunning and the custom painted finish makes them even more Bespoke.

Posted 1 month ago

“Quick delivery, the cheapest I could find in the UK for this curtain track and well packaged. Both of the rails had a small scuff mark blemish, but nothing major.”

Posted 1 month ago

“Lovely products, smooth delivery, couldn’t want for more”

Posted 1 month ago

Thank you for your lovely review. We are happy to still be able to dispatch Cameron Fuller Poles in a timely manner.

Posted 1 month ago

Pole Design is rated 4.63 based on 266 reviews