Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.66

4.7 Rating 545 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 545 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

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Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

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“Very thorough design service and friendly communications. Quality product.”

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Posted 2 years ago

Thank you for your comments. The 3840 cord operated track from Silent Gliss is one of the most efficient and attractive tracks on the market benefitting from a flush top fix clamp that allows no gap between the ceiling and track.

Posted 2 years ago

“Ordered a cut to length pole + fixings. Arrived 3 days later, perfect fit good quality. Very happy with the product and easy to use website. Recommended.”

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Posted 2 days ago

“A pleasure to deal with. A minor issue was dealt with very swiftly & to my satisfaction. I wouldn't hesitate to recommend this company.”

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Posted 2 months ago

“First class service and communication would highly recommend, we will definitely use again”

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Posted 3 months ago

“Great stuff! Matched a pole I bought 10 years ago to extend existing one”

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Posted 3 months ago

“I ordered a bespoke pole from poke design and then a couple of days later I needed to cancel the order. Pole design made the process so easy and straight forward. They answered my query quickly and processed the cancellation there and then. I would have no hesitation about using pole design again in the future.”

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Posted 3 months ago

“Excellent product and super simple to install. Will be buying more.”

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Posted 5 months ago

“Great help from Sam, we got there in the end. Only place I found who you could have a conversation with over the phone.”

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Posted 6 months ago

“Mum & I were looking for a solid well-made brass curtain pole for her new house and we found it. Perfect fit and looks great. She is very very happy. Great quality products. Highly recommended”

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Posted 6 months ago

“All as described and good value for money. Polite and responsive customer service.”

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Posted 6 months ago

“With one exception your service was excellent. That exception was the delivery: first the message that the chance to give delivery instructions could only be made on the day of dispatch was not provided by the courier until the day after dispatch; second, although the courier provided banner information on Friday that delivery was to be "today", delivery was not made until Monday. I note that your parcel was clearly labelled "overnight". We, you and I (as the person who ultimately paid) were cheated.”

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Posted 6 months ago

“Very good and helpful advice. Strurdy pole, easy to put up with simple instructions. Looks great. My only quibble is the box that contained the brackets and rings was open and broken when it arrived.”

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Posted 6 months ago

“Nice product and good service.”

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Posted 7 months ago

“Very quick delivery,”

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Posted 7 months ago

“Very helpful staff. If,like me, you don't know anything about curtains,they will put you on the right track!! There is someone on the phone line ,so you can discuss your needs.”

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Posted 7 months ago

“Very good quality received promptly after purchase”

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Posted 8 months ago

“The courier , DHL, claimed to unable to access my address despite the fact that there is a sign on the road at the end of short drive and we are at the heart of the post code area. It was suggested I might like to pay for a redelivery but I opted for a full refund.”

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Posted 8 months ago

“It has been a pleasure doing business with Pole Design. The web site is clear and easy to use, and the prices are competitive. Also, when I had a problem with part of the delivery, they quickly solved it.”

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Posted 8 months ago

“Hallis Neo Spun Brass Ball Curtain Set, ordered two sets (240cm and 180cm). Prompt delivery, good price, very solid & easy to fit, looks great.”

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Posted 9 months ago

“Excellent service. Curtain pole came in a very long cardboard roll, which became popular toy.”

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Posted 9 months ago

“I was delighted with both the service and the quality of the products I ordered from Pole Design. I will definitely recommend them to my friends and would shop there again.”

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Posted 10 months ago

Hello Julie, thank you for the nice review. I'm glad to hear you're happy with your new curtain poles!

Posted 10 months ago

Pole Design is rated 4.7 based on 545 reviews