Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.63

4.6 Rating 495 Reviews

91 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.6

Based on 495 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0345 241 1242

Pole Design 5 star review on 1st October 2023

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very thorough design service and friendly communications. Quality product.”

Helpful Report

Posted 6 months ago

Thank you for your comments. The 3840 cord operated track from Silent Gliss is one of the most efficient and attractive tracks on the market benefitting from a flush top fix clamp that allows no gap between the ceiling and track.

Posted 6 months ago

“Pole Design delivered the exact good quality product I needed, carefully wrapped and delivered on time.”

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Posted 3 days ago

“Very pleased with the result for an awkward window”

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Posted 4 days ago

“Ordered goods on Feb 7. I was eventually told they were not available. Still waiting for a refund ….on 17 March. They cannot be contacted by phone and do not reply to emails. AVOID”

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Posted 1 month ago

“Excellent service.”

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Posted 1 month ago

“A swift and painless ordering process, received the item the following day, would recommend the company without hesitation”

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Posted 5 months ago

“Very pleased with these high quality curtain poles that were swiftly delivered and nicely packaged. Highly recommended!”

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Posted 5 months ago

“Excellent service and advice. Very competitive prices”

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Posted 5 months ago

“Arrived very quickly l”

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Posted 6 months ago

“Beautiful poles from the Masterpiece collection. Quick response to a query. Very happy with my purchase”

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Posted 6 months ago

“Very thorough design service and friendly communications. Quality product.”

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Posted 6 months ago

“Easy to use website, poles delivered very quickly and look stunning. Very happy all round.”

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Posted 7 months ago

“Really happy with our bespoke pole. Measurements were easy to supply and approve. The quality is fantastic! Already planning our next window.”

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Posted 7 months ago

“Very Professional Very Helpful Product Quality of a High Order”

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Posted 7 months ago

“So pleased with the corded curtain track that was made to measure for a small bedroom window. I ordered it and three days later it was delivered very well packaged.”

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Posted 7 months ago

Thanks for your review. The silent gliss 3000 track is ideal for smaller windows and highly efficient. We can get silent gliss to you very quick so glad you are happy

Posted 7 months ago

“Arrived in a well packaged protective tube and cut to extra toy the measurements we required. 100% recommended. Ceiling curtain track runs really smooth”

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Posted 8 months ago

“Great products. Info flow latterly improved. Initial shipment was lost but corrected brilliantly by the CS team.”

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Posted 9 months ago

“Fast service.”

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Posted 9 months ago

Thank you for your review. Most in stock items can still be delivered next day if ordered before 4pm

Posted 9 months ago

“Good range of products. I found what I needed and it was dispatched promptly.”

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Posted 10 months ago

Thank you for your review. Glad the Silent Gliss Universal Brackets 3630 arrived promptly and that you are happy with our service.

Posted 10 months ago

“The colour wasn’t quit as I expected.”

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Posted 10 months ago

This is completely unreasonable. You were advised about the out of stock item. The order was delivered asap. Our terms and conditions which you agreed to at checkout ask you to check whether there is a restocking fee.

Posted 10 months ago

“Perfect communication with the team at Pole Design Everything was done perfectly to size and send securely on time. Also very good advise ;) Sam”

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Posted 1 year ago

Pole Design is rated 4.6 based on 495 reviews