Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.66

4.7 Rating 544 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

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Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and service! I wanted to design a bespoke bay window ceiling curtain track. Karen replied to all my questions promptly (I had plenty), carefully examined the measurements and my photos, and suggested solutions not only based on the different models available, but also on the aesthetics of my space. The end result looks fabulous, and arrived within 5 days of payment, which is incredible given most bespoke items take a lot longer to be manufactured.”

Pole Design 5 star review on 10th July 2022

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Posted 3 years ago

“Silent Gliss - x2 Bay Window corded units Had a number of quotes in person and given I was happy to install myself settled on Pole Design for x2 bay window SilentGliss corded systems. Best competitive price around with shipping at good rates. Karen was prompt at communication and understood my concern around the measurements and making sure accurate. Supplied pictures and measurements and had a number of draft drawings, always willing to work with me and not pushy for sale compared to some other companies I was getting quotes off. Once ordered delivery side was prompt and well packaged in foam and wood support frame (now have a little bit of kindling too, bonus!). Would use again and have already recommended!”

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Posted 3 years ago

Thank you for your kind review

Posted 3 years ago

“Fast service, well packaged and on time.”

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Posted 3 years ago

“Very happy, exactly what I needed, thank you very much”

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Posted 3 years ago

“Just what ineeded”

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Posted 3 years ago

Thank you for your review. The Silent Gliss Wave Fusible Tape can be combined with the Pocket tape to give extra body to the heading.

Posted 3 years ago

“Thank you Karen for getting a wave rail to me in 3 working days, would have been 2 if not for the carrier sending a small vehicle for a 4.2 mtr track! Great service at a fair price, will not hesitate in ordering from you again.”

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Posted 3 years ago

“Very nice poles great great great great great great”

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Posted 3 years ago

“Lovely quality item. Great customer service when i relaised the pole was too small.”

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Posted 3 years ago

Thank you for your review and glad we were able to assist. There is a solution to every problem!

Posted 3 years ago

“Excellent service - very quick assistance in getting things ordered that were slightly bespoke. Great comms and quick delivery.”

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Posted 3 years ago

“We have used Pole design now on two occasions to furnish two houses with Curtain poles. On both occasions we have found Pole design to be very competetive in such a crowded market place. There were minor hiccups on both orders, nothing to do with Pole design and more to do with the delivery and manufacturer. However, we can't fault Karen who kept us informed and updated at all times. Great service. Thank you again.”

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Posted 3 years ago

“Very good communication and very helpful. Thankyou”

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Posted 3 years ago

“Brilliant service, speedy delivery and very competitive price. Would definitely recommend.”

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Posted 3 years ago

“Excellent, although mixup with order it was rectified very quickly.”

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Posted 3 years ago

“Excellent service, speedy delivery and a very competitive price for the curtain poles. Would highly recommend.”

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Posted 3 years ago

“Nice......”

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Posted 3 years ago

“Very quick and friendly support. It war my second buy at pole design. The poles were sent to germany, they arrived soon after ordering. Thank you!”

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Posted 3 years ago

“Fast delivery, good price”

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Posted 3 years ago

“Good prices, excellent selection products most importantly seconds to non-customer service! John Lewis could learn a thing or two from these guys as to how to treat customers!! Would highly recommend them!”

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Posted 4 years ago

“Perfect service”

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Posted 4 years ago

“A good selection to choose from, a good quality product which arrived very quickly.”

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Posted 4 years ago

Pole Design is rated 4.7 based on 544 reviews