Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.66

4.7 Rating 544 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

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Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The end result is amazing and has transformed our living room and bedroom. Everything is excellent quality and even when one of the tracks didn't work, Pole Design immediately rectified the problem and made it easy for us to return the faulty item to the manufacturer.”

Helpful Report

Posted 7 years ago

Thank you for your review Penny. So happy that you loved the Wave curtains so much. Bedra is one of our favourite fabrics for style, drape and keeping out the light. These will swish along nicely on your Silent Gliss 5100 electric tracks.

Posted 7 years ago

“We purchased Silent Gliss Poles and Wave curtains for our new kitchen extension. We were delighted with the quality of both items. Arrived on time and well packaged. Curtains fitted perfectly as you said they would!”

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Posted 7 years ago

“The pole and fittings looked good enough on paper for us to place an order. When the delivery was opened all items met our expectations. Cannot wait for them to be installed as the room is undergoing a refurbishment.”

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Posted 7 years ago

“Excellent company very patient with me whilst making mistake after mistake with the angles The packaging was amazing as well, and the price compared to a well known store that sells curtains was very good Would highley reccomend”

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Posted 7 years ago

“Very quick delivery got what I asked for,very happy”

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Posted 8 years ago

“Corresponded very well with my queries well packaged”

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Posted 8 years ago

“Prompt delivery of well packed items. Delighted with the design and look. Relatively easy to fit, easy to cut to size.”

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Posted 8 years ago

“Customers service was very good, ordered my poles lunchtime and they were delivered by lunchtime the next day. Delivery was free as my purchase was over £75. Quality is very good and colours of poles are lovely. Cannot wait to put them up”

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Posted 8 years ago

“I order lunchtime one day and poles were delivered by lunchtime the next day. Lovely quality and colour was just what I was looking for. Great service”

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Posted 8 years ago

“Good product and price. Problem with missing part was dealt with very quickly and efficiently.”

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Posted 8 years ago

“Very helpful and more than happy to advise. Very pleased with the product.”

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Posted 8 years ago

“The instructions given on your website on how to use wave tape and working out the amount needed was very helpful. This made ordering a breeze. The checkout was very straightforward, and delivery was prompt. I'm very pleased with the quality of my purchase. Thankyou.”

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Posted 8 years ago

“Through email, Karen was very supportive as I measured and ordered a new pole for a bay window. It was subsequently delivered promptly and extremely well packaged.”

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Posted 8 years ago

“Excellent customer service, goods delivered very quickly and when i called to ask a question I was given all the help I needed. I would highly recommend using Pole Design for anyone.”

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Posted 8 years ago

“Karen was able to fulfil a bespoke requirement without fuss and very quickly. Thank you.”

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Posted 8 years ago

“Good quality items delivered promptly - excellent service.”

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Posted 8 years ago

“They were very helpful when I had put the wrong size pole in,in relation to gap size, I was emailed the next morning, only having put the request in the previous evening. All items were delivered safely arrived quickly. I love using this system and found that Pole Design were the best price by far.”

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Posted 8 years ago

“I found Karen online and requested some quotes for a project of ours. Karen was extremely helpful and patient with our constant design changes and was always offering advice to aid our decision making. Great service, great products with competitive prices!! Would recommend Karen Rhodes Design to anyone.”

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Posted 8 years ago

“Superb service and the quality of my Acunthus pole exceeded my expectation!!!”

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Posted 8 years ago

“This is a beautiful curtain pole, dispatched very quickly, beautifully presented and priced well - nothing at all to suggest to improve. Thank you”

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Posted 8 years ago

Pole Design is rated 4.7 based on 544 reviews