Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,583 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Order arrived very quickly with no issues. I will definitely use Plumbing Supplies Direct again.”

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Posted 2 years ago

“Part received broken. Emailed company numerous times regarding refund, still no response. Poor customer service, poor quality parts.”

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Posted 2 years ago

“Had exactly what I needed in stock + delivered it promptly.”

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Posted 2 years ago

“The plumbing art was delivered in good time, but the part was missing a small washer where the water comes out. Luckily we could use the washer from the old part.”

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Posted 2 years ago

“Only received part of the order. No communication to explain that something was out of stock and no update since. Items received were all ok but unable to complete job without all items ordered.”

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Posted 2 years ago

“All very good”

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Posted 2 years ago

“Sorry, I don't like given negative reviews but my copper tubing turned up just wrapped in tape at both ends meaning that due to uncareful shipping the tubing was dented in many places, not ony does it look bad you obviously can't get a proper seal if you want to cut it at where the many dents were. Shoiuld be shipped more carefully or in a protective tube. The rest of the order was fine”

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Posted 2 years ago

“Excellent Service”

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Posted 2 years ago

“Great product and good service. A++++++”

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Posted 2 years ago

“Fast service with next day tracked delivery”

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Posted 2 years ago

“First class service.”

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Posted 2 years ago

“Excellent quick delivery reasonable price job done.”

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Posted 2 years ago

“Good value and excellent service with great communication. Part arrived on time and was exactly as described”

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Posted 2 years ago

“Very quick delivery just right”

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Posted 2 years ago

“Ordered what I wanted, arrived next day without paying for special delivery, cant fault the service”

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Posted 2 years ago

“Sells a product lets you buy it and then notifies you it’s not in stock after purchase”

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Posted 2 years ago

“The product I ordered was a perfect match and was very easily ordered and quickly delivered.”

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Posted 2 years ago

“Quality item, price, Comms postage”

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Posted 2 years ago

“Prompt and efficient service, would definitely buy from Plumbing Supplies Direct again.”

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Posted 2 years ago

“Very quick delivery and great product”

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Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,583 reviews