Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,163 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,163 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good people to do business with. Very fast and efficient”

Helpful Report

Posted 1 year ago

“Took longer to be delivered as held up at Southampton sorting office. Item eventually delivered by Parcel force, in good condition.”

Helpful Report

Posted 1 year ago

“Very good prices and fast delivery. Icmve ordered more supplies.”

Helpful Report

Posted 1 year ago

“Prompt delivery and competitive price- would recommend.👍”

Helpful Report

Posted 1 year ago

“Having placed an order for a Rothenberger plumbing pack I was advised that parcel force Would deliver this in 2 parcels unfortunately after Waiting 2 days nothing arrived so I contacted Alex whom sorted out one the other never arrived Very poor service as tried several times to contact Them by phone with no answer I shall never use This company again.”

Helpful Report

Posted 1 year ago

“The seat arrived as forecast and is a perfect fit. Ordering was really easy and I was kept informed at every stage of despatch and delivery. Overall an excellent experience which I would be happy to repeat if, and when, I needed any further plumbing supplies.”

Helpful Report

Posted 1 year ago

“Fantastic service haven’t tried the product yet but if the service is anything Togo by I’ll be very happy.”

Helpful Report

Posted 1 year ago

“I ordered some parts online. Didn't hear anything, no confirmation email, no contact. I phoned up after waiting two weeks and not receiving my order. I was told they didn't have the parts and would get them from another depot and post asap. It seems like my order got completely forgotten until I phoned. I cancelled my order as I needed the parts and s local supplier got them in next day for me. I know mistakes happen, but I would have appreciated an explanation and apology.”

Helpful Report

Posted 1 year ago

“The correct item was delivered quickly and was well wrapped. It is now installed and working well. Thank you.”

Helpful Report

Posted 1 year ago

“It was needed urgently, Plumbing supplies Direct confirmed stock and dispatched Friday for an AM Saturday Delivery. very pleased with service”

Helpful Report

Posted 1 year ago

“Very quick delivery and product as it should be”

Helpful Report

Posted 1 year ago

“Good price for the item and delivery. Very fast delivery, thanks.”

Helpful Report

Posted 1 year ago

“Really good and efficient process and very pleased to use them along with a good price and speedy delivery for the items”

Helpful Report

Posted 1 year ago

“From start to finish all went according to plan and arrived promptly Product appears to be of a satisfactory quality”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“The product matched the description, arrived within the expected guideline and was of sufficient quality”

Helpful Report

Posted 1 year ago

“Item exactly as described looks more expensive than it was. Happy with product”

Helpful Report

Posted 1 year ago

“Purchased a Salus replacement thermostat. Very fast delivery, product in perfect condition, great price and works fine. My heating is back on after being off for 2 weeks so all good.”

Helpful Report

Posted 1 year ago

“Fast and efficient service. Order arrived as quoted.”

Helpful Report

Posted 1 year ago

“product in stock. delivered promptly”

Helpful Report

Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 5,163 reviews