Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,374 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

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“What's the worst time to have a central heating failure? Between Christmas and new year naturally. Faced with deafening silence from local 'Emergency' services, I decided it was worth checking if it was just the motor on the valve, a simple fix, but who could supply me a replacement powerhead overnight at this time of year? Take a bow PSD... absolutely brilliant service, and saved our Christmas-New Year break.”

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Posted 1 year ago

“Very competitive with the pricing of all copper fittings Arrived spot on time Good communication on any issues”

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Posted 1 year ago

“Exactly what I need”

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Posted 1 year ago

“I would have loved to leave a video review, but it did not arrive,orderd on thu 28 Dec,expecting to be delivered next day,I recieved a tracking number,to then be told by email,a several days later they don't have it stocked,and don't know when it will be stocked,and how do I wish to proceed,great,I am now still waiting for a refund,had no reply via email even though I have sent a few times stating I want a refund as they have not fulfilled my order,not impressed whatsoever,”

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Posted 1 year ago

“Fantastic-huge stock, reasonable price, fast delivery.”

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Posted 1 year ago

“Great service would recommend”

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Posted 1 year ago

“Exellent highly recommended”

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Posted 1 year ago

“Speedy delivery and a fantastic gift.Everything my son needs.”

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Posted 1 year ago

“Wrong part supplied, asked to send a picture of the delivered part which I did immediately, still waiting a response on when I will recieve the correct part”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Item as described, quick delivery.”

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Posted 1 year ago

“Ordered just before Xmas, didn't expect it until the new year but received on 27th, great service and best price”

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Posted 1 year ago

“Ordered before Christmas so I thought there would be a delay but it arrived promptly straight after the holiday part I ordered fits perfectly very good service”

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Posted 1 year ago

“Great! Super!”

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Posted 1 year ago

“Fast delivery, ordered for my dad's birthday. He was very happy.”

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Posted 1 year ago

“Excellent service. Ordered after the deadline and they went out of their way to ensure I had it next day. Called me and cancelled the additional postage that i had paid and the item arrived next morning. Now that's fantastic customer service.”

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Posted 1 year ago

“I have not received my item and l paid extra for delivery so l can only give you POOR until I get my item”

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Posted 1 year ago

“Used plumbing suplies direct first and compared the price it was cheaper than most and very happy with accurate service. Thank you”

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Posted 1 year ago

“Great 👍 service Great price”

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Posted 1 year ago

“Easy ordering & prompt delivery”

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Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 5,374 reviews