Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,265 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,265 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Great service, great value and very sensible shipping costs.”

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Posted 1 year ago

“All the bits you would ever need at a good price,Spot on”

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Posted 1 year ago

“Efficient ordering system and quick delivery.”

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Posted 1 year ago

“Ordered a sink valve and flexi pipe. Paid extra for parcel force. Wrong flexi pipe was sent, couldn't finish job. Then a trip to the shops I was trying to avoid. Raised return ticket on Thursday first thing, no response from customer services it's now Monday. Not a great first experience with these guys.”

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Posted 1 year ago

“part delivered on thursday 7th and is damaged, i sent an email along with a photo and have had no reply, not very happy as toilet still leaking when flushed”

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Posted 1 year ago

“Excellent service, highly recommend.”

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Posted 1 year ago

“Great package. Worth the money.”

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Posted 1 year ago

“Placed the order and received when stated by supplier. Excellent product. Now installed and looking good”

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Posted 1 year ago

“Easy purchase process and fast delivery.”

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Posted 1 year ago

“Fast delivery and easy to deal with”

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Posted 1 year ago

“All OK-item delivered within 5 days-due to issues with website ordered two identical items in error-noted this with Plumbing Direct immediately so assume refund will be made.”

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Posted 1 year ago

“Quick service and product just as described.”

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Posted 1 year ago

“Very pleased with quick delivery & product”

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Posted 1 year ago

“Good price and delivered quickly.”

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Posted 1 year ago

“First time I have used, will use again, product was as it said, delivered quickly, Good.”

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Posted 1 year ago

“Quick easy service”

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Posted 1 year ago

“Excellent service. Quick delivery and very well packaged.”

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Posted 1 year ago

“Prompt delivery and good price”

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Posted 1 year ago

“Arrived quickly and hassle free”

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Posted 1 year ago

“Excellent service. My order came within the delivery date and able to track my package. Haven’t used my part yet but all looks in perfect condition. Would definitely use Plumbing supplies direct again.”

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Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 5,265 reviews