Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,638 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,638 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Great service”

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Posted 5 years ago

“Easy to deal with both in the phone and website”

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Posted 5 years ago

“Hi, the item still hasn’t been received.”

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Posted 5 years ago

“Bought a Rothenberger hot box and when it can I was a little unhappy that they was nothing inside the box to keep everything secure. Thought nothing more of it until I noticed in the advert it shows a foam insert so I rang up and was told that when I bought it it had no foam due to sourcing problems and that it stated this in the advert. At no point did I see this information in the advert. Was told to call Rothenberger direct which I did and got charged £15 for a foam insert!!! Feel ripped off by both companies to be totally honest and will never use them again because of this. If it wasn't for the fact that the expensive item inside the box will probably get damaged without the foam then I wouldn't have paid the £15 for the foam. Made a reasonably priced item rather expensive.”

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Posted 5 years ago

“Excellent service got my order so quickly”

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Posted 5 years ago

“My son was very pleased with this tool kit as he is learning plumbing and doing very well”

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Posted 5 years ago

“Very speedy delivery, excellent price too.”

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Posted 5 years ago

“Delivered on time”

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Posted 5 years ago

“Quick delivery Product as described Great on price Thankyou”

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Posted 5 years ago

“Hasn't been delivered.”

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Posted 5 years ago

“Very good service and prompt delivery”

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Posted 5 years ago

“Arrived ahead of time - my son is very pleased with the calendar!”

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Posted 5 years ago

“Good quality tools, doesn't seem to be any poor quality rubbish on the site.”

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Posted 5 years ago

“Could have been good value, packaging for delivery needs improving. The protection bubble wrap was all damaged/deflated, just like having two sheets of plastic in the box. Hence the two gas bottles and the torch where bashing around in the hard plastic hot box. Not sure if the torch is damaged as this wasn't included in the shrink wrap card, as advertised, in photo below which exacerbated possible damage. Also the only instructions received in the box relating to the torch are all foreign. Disappointing.”

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Posted 5 years ago

“I ordered the super fire 2 blowtorch bundle and didn’t come with the foaming inside the rothernberg case”

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Posted 5 years ago

“Very fast delivery service and fit perfectly. Good explanation of the product on the website.”

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Posted 5 years ago

“Thanks so much”

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Posted 5 years ago

“Prompt delivery of a good product”

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Posted 5 years ago

“Great service quick delivery”

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Posted 5 years ago

“Great service, product arrived next day and worked perfect with my boiler!!! Highly recommend”

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Posted 5 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,638 reviews