Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,638 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,638 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“The pump arrived quickly and is working well so far.”

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Posted 5 years ago

“Fast delivery and great easy to use item”

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Posted 5 years ago

“Paid for 1-3 deliver, now a 6 days, nothing arrived. Track systems states nothing in their track system yet. Have email twice,both auto reply states expect a reply within 24 hrs...nothing! The only correspondence....this one asking for a review 🤪. An excuse of lost in post...unlikely. Postal services states goods not in system! Someone needs to wake up. Or even states goods not available, so I can go elsewhere!”

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Posted 5 years ago

“Good price with fast delivery.”

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Posted 5 years ago

“bought fan didn't work e mailed them and asked for them to call me. No e mail no phone call doesnt help my customer????”

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Posted 5 years ago

“First class service. Original product supplied was found to have a manufacturing fault, on contacting Plumbing Supplies, they couldn't have been more helpful, a new replacement was sent out on a next day delivery and received all Ok. We all have problems in business, how we react to the problem is the measure of any business. This was a very prompt and professional response. Well done Plumbing Supplies Direct.”

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Posted 5 years ago

“Very good product”

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Posted 5 years ago

“sent the wrong item - no response to emails so now I've had to contact Paypal to sort out the issue. Fist and last time I use your company.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Spot on”

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Posted 5 years ago

“great communications! A pleasure to do business with & Highly recommended .”

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Posted 5 years ago

“Order cancelled and money refunded without any notice or reason poor customer experience”

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Posted 5 years ago

“Had exactly what I was looking for, good prices and quick delivery.”

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Posted 5 years ago

“Arrived on time and as described. Fitting was easy as a direct replacement to the original equipment. Job done!”

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Posted 5 years ago

“I ordered a small part (seal kit) from Plumbing Supplies Direct on Tuesday, and been asked to write a review on the following Sunday. If the seal kit turns up, I might be able to write a more favourable review, but at this time I'm still waiting for the £10 order that was posted in earlier in the week (I'm told) to arrive. Hence 1 star review.”

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Posted 5 years ago

“Three to five days spot on!”

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Posted 5 years ago

“Great product, great price, fast delivery and packaged really well. Would definitely buy from plumbing supplies again.”

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Posted 5 years ago

“Great service quick Delivery and good prices”

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Posted 5 years ago

“Good price, prompt delivery”

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Posted 5 years ago

“Not fitted yet but quality looks excellent, replacing old ones of similar type.”

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Posted 5 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,638 reviews