Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,353 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered last weekend arrived on the Wednesday lunchtime”

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Posted 3 months ago

“Great service and communication. Thank you.”

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Posted 3 months ago

“Excellent service and well packed.”

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Posted 3 months ago

“excellent service and a human on the phone to abswer questions”

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Posted 3 months ago

“Always helpful and great prices”

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Posted 3 months ago

“Very happy with item received, just as described and it arrived well within the estimated time.”

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Posted 3 months ago

“Good website with a good stock of plumbing accessories. Easy to order on line.”

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Posted 3 months ago

“Easy to navigate site, very good prices, excellent delivery times.”

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Posted 3 months ago

“I ordered a flush valve and extra seal to fix a problem with the existing (12-year-old) flush mechanism. These parts are not easy to find locally and Plumbing Supplies Direct had them available for a lower price than other online sellers. They were delivered (also cheaply) two days later. Excellent service. I will definitely try them first for plumbing supplies in future.”

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Posted 3 months ago

“Good people to deal with. Would shop again.”

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Posted 3 months ago

“Sent a tube of sealant past it’s expiry date and no replied to e-mails or answered the phone.”

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Posted 3 months ago

“Super product as described and very competitive price. Delivery company dropped off at the wrong house, but all well in the end.”

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Posted 3 months ago

“very espensive part”

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Posted 3 months ago

“Quick and efficient”

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Posted 3 months ago

“It was a very small order but it was dispatched very quickly and the item did the job perfectly. Very impressive service.”

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Posted 3 months ago

“All good so far”

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Posted 3 months ago

“Haven't received them yet still waiting ??”

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Posted 3 months ago

“Clear website, well priced, quick delivery - thanks!”

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Posted 3 months ago

“Good all round for product price and delivery all good”

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Posted 3 months ago

“first class service”

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Posted 3 months ago

Plumbing Supplies Direct is rated 4.6 based on 5,353 reviews