Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,472 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,472 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 3rd February 2026

Anonymous // 01/01/2019

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“Always Nice and Simple with some great stock and quick delivery which you get tracking with so can semi work around it. Many Thanks”

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Posted 3 months ago

“Does exactly whan it is intended to do.”

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Posted 3 months ago

“Reasonably priced item and speedy delivery.”

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Posted 3 months ago

“Delivered very fast”

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Posted 3 months ago

“Found the right part, delivered on time, just the job!”

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Posted 3 months ago

“Next day delivery”

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Posted 3 months ago

“Not the right part for me and slightly different looking from the picture, but different enough not to fit”

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Posted 3 months ago

“Brilliant service. Very speedy. Spot on.”

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Posted 3 months ago

“Great service - price was better than elsewhere and any issue with the delivery was handled professionally and efficiently”

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Posted 3 months ago

“competative pricing and great delivery”

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Posted 3 months ago

“Very quickly delivered the part I needed. Well packaged. Positive experience using this company.”

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Posted 3 months ago

“Great product, well packaged, fair price. Speedy delivery with tracking info. Very happy.”

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Posted 3 months ago

“Great company”

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Posted 3 months ago

“Quick. Good price. Tidy”

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Posted 3 months ago

“Great kneeling pad and quick delivery”

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Posted 3 months ago

“Fast delivery good prices. First I've used them but will again.”

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Posted 3 months ago

“product arived on time undamaged”

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Posted 3 months ago

“Good Competitive price & very quick delivery at a reasonable price. Will definitely use again & recommend. Thank You”

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Posted 3 months ago

“Items were not available as advertised on website. Also I was not compensated for paying for a 1-3day delivery which was not honoured as the full order was not received with in that time. Also emails were not answered in a timely manner and I had to wait on telephone service for approximately half an hour to get the issue resolved which was frustrating as no one was answering and the prerecorded message kept repeating itself saying no one was available to answer the phone. Now I also have an upset customer that was expecting their job to be completed over the weekend and now it’s Tuesday, nearly a week later and I still haven’t yet received the items. Extremely poor service and experience. For me to use this organisation again serious compensation and discount is in order or else I will not be returning or recommending!”

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Posted 3 months ago

“Excellent delivery service and easy to order online, not fitted yet so can’t comment on the fan yet”

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Posted 3 months ago

Plumbing Supplies Direct is rated 4.6 based on 5,472 reviews