Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,254 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,254 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault the product but asked to cancel two minutes after ordering as wanted to add a couple other products and no cancellation or aknowledgment of request. Other than that - all good.”

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Posted 3 months ago

“Excellent communication and very fast delivery.”

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Posted 3 months ago

“Good seller”

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Posted 3 months ago

“Best price I could find and quick delivery. Happy customer.”

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Posted 3 months ago

“Part came earlier than thought and was well pakackaged and presented. Item was as described and easy to fit to replace an existing Eco Mag.”

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Posted 3 months ago

“Excellent product ideal for cutting upvc.”

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Posted 3 months ago

“Excellent quick service and fantastic value”

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Posted 3 months ago

“Quick , and easy and all done as stated , delivered on time.. will be using them again for sure.😊😊”

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Posted 3 months ago

“Incredibly cheap for proper branded product. Cheaper than Amazon for same product, including delivery (which was swift and efficient). Have used them before and will again.”

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Posted 3 months ago

“We I ordered my Tap tails 500mm that was on Wednesday 26th March and they turned up Saturday 29th March.”

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Posted 3 months ago

“great service arrived early good price ,tried elsewhere no help took longer to review than fit valve thanks”

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Posted 3 months ago

“The order was delivered when expected however when arrived I realised I ordered wrong thing, I sent an email explaining this and how do I go about returning package and refund but never got a reply.”

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Posted 3 months ago

“Good price. Delivered within 24 hours. Highly recommended.”

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Posted 3 months ago

“Packaging was very poor, item damaged but usable”

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Posted 3 months ago

“Great plumbing store. Excellent choice and prices,swift delivery aswell. Perfect.”

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Posted 3 months ago

“Great service, quick delivery”

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Posted 3 months ago

“I ordered a bath plug chain. It was delivered with a reasonable delivery charge within 3 working days and arrived in good order. It looks very sturdy, as per description.”

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Posted 3 months ago

“Easy to use ordering system. Excellent prices and prompt delivery. Highly recommended.”

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Posted 3 months ago

“Low prices and fast delivery. I would recommend.”

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Posted 3 months ago

“Ordered - delivered - job done. Wish companies would make these out of metal so they last but nothing to do with the merchant.”

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Posted 4 months ago

Plumbing Supplies Direct is rated 4.6 based on 5,254 reviews