Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,407 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Next day delivery”

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Posted 1 month ago

“Not the right part for me and slightly different looking from the picture, but different enough not to fit”

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Posted 1 month ago

“Brilliant service. Very speedy. Spot on.”

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Posted 1 month ago

“Great service - price was better than elsewhere and any issue with the delivery was handled professionally and efficiently”

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Posted 1 month ago

“competative pricing and great delivery”

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Posted 1 month ago

“Very quickly delivered the part I needed. Well packaged. Positive experience using this company.”

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Posted 1 month ago

“Great product, well packaged, fair price. Speedy delivery with tracking info. Very happy.”

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Posted 1 month ago

“Great company”

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Posted 1 month ago

“Quick. Good price. Tidy”

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Posted 1 month ago

“Great kneeling pad and quick delivery”

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Posted 1 month ago

“Fast delivery good prices. First I've used them but will again.”

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Posted 1 month ago

“product arived on time undamaged”

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Posted 1 month ago

“Good Competitive price & very quick delivery at a reasonable price. Will definitely use again & recommend. Thank You”

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Posted 1 month ago

“Items were not available as advertised on website. Also I was not compensated for paying for a 1-3day delivery which was not honoured as the full order was not received with in that time. Also emails were not answered in a timely manner and I had to wait on telephone service for approximately half an hour to get the issue resolved which was frustrating as no one was answering and the prerecorded message kept repeating itself saying no one was available to answer the phone. Now I also have an upset customer that was expecting their job to be completed over the weekend and now it’s Tuesday, nearly a week later and I still haven’t yet received the items. Extremely poor service and experience. For me to use this organisation again serious compensation and discount is in order or else I will not be returning or recommending!”

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Posted 1 month ago

“Excellent delivery service and easy to order online, not fitted yet so can’t comment on the fan yet”

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Posted 1 month ago

“Good price and fast delivery”

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Posted 1 month ago

“As a multi maintenance builder hard to find like for likes but ordered part which everyone didn't seem to hold stock and was through my letterbox on a couple of days. Glad I found your site”

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Posted 1 month ago

“Competitive prices and prompt delivery”

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Posted 1 month ago

“Extremely reasonable prices, and postage costs.”

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Posted 1 month ago

“Easy purchase, Item as described though not used yet. Didn’t receive any notification of shipping but arrived in good time.”

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Posted 1 month ago

Plumbing Supplies Direct is rated 4.6 based on 5,407 reviews