Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,254 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,254 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

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“ordered on 17th arrived on 20th, fitted on the same day. job done”

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Posted 1 month ago

“Super speedy delivery. Flawless! Only supplier I could get this part so quickly.”

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Posted 1 month ago

“The item provided was good value and delivered on time.”

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Posted 1 month ago

“Great service good delivery times , good prices”

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Posted 1 month ago

“Good customer service, website needs improving”

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Posted 1 month ago

“Ordered a fan, it didnt arrive i phoned after 5 days to be told it wasnt in stock and they are awaiting delivery it would have been nice to be informed when ordering”

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Posted 1 month ago

“Very good product and fast delivery”

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Posted 1 month ago

“Good prices and prompt delivery thank you”

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Posted 1 month ago

“Great item. Perfect alternative to the original. Next day delivery too.”

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Posted 1 month ago

“timely delivery, product as advertised.”

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Posted 1 month ago

“Very professional service.”

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Posted 1 month ago

“Excellent Service”

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Posted 1 month ago

“Found these guys online. Great product. Service was quicker and easier than expected. Many thanks 👍”

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Posted 1 month ago

“Great product great price great delivery”

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Posted 1 month ago

“Very efficient service”

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Posted 1 month ago

“I ordered a connector and a spare liner from Plumbing Supplies Direct at the weekend. Just in case, I put in an order at the same time with another supplier for a different brand. The Plumbing Supplies Philmac connector was delivered on Tuesday and I fitted it the same day. It is a lovely robust connection and a successful sealed joint. A day later the other supplier emailed to say they were getting ready to despatch the item. I told them they were too late and the order was cancelled. It just goes to show that, even though my order was small, they gave me the best attention, and I appreciate that.”

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Posted 1 month ago

“Prompt delivery”

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Posted 1 month ago

“Fast delivery and good quality materials and service.”

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Posted 1 month ago

“Excellent price and delivered onn time”

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Posted 1 month ago

“Very disappointed to find that the valve was not new but used. It looked like it had just been removed from an old system and was filthy. Even after giving it a good clean, I can't trust that it is usable so It has gone straight in the bin.”

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Posted 1 month ago

Plumbing Supplies Direct is rated 4.6 based on 5,254 reviews