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Playdale Playgrounds Reviews

4.6 Rating 152 Reviews

91 %

of reviewers recommend Playdale Playgrounds

Company Reviews

4.6

Based on 152 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Playdale Playgrounds :

Playdale Playgrounds Ltd is a family-run, international business that manufactures playground equipment. We pride ourselves on creating exciting, innovative and educational outdoor play equipment that makes children smile all over the world.

Our head office, manufacturing facilities and global distribution centre are situated on the edge of the Lake District in Cumbria, UK. We have a fantastic team of 110 people and have created over 23,000 play areas in 49 countries across the world.

Visit Website

Phone:

01539531561

Email:

info@playdale.co.uk

Location:

Haverthwaite, Ulverston, Cumbria, LA12 8AE, ,
Cumbria
LA12 8AE

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Playdale Playgrounds 5 star review on 13th September 2023

Beckbury Parish Council

Playdale Playgrounds 5 star review on 7th August 2023

Little Yeldham, Tilbury-Juxta-Clare & Ovington PC

Playdale Playgrounds 5 star review on 7th August 2023

Little Yeldham, Tilbury-Juxta-Clare & Ovington PC

Playdale Playgrounds 5 star review on 7th August 2023

Little Yeldham, Tilbury-Juxta-Clare & Ovington PC

Playdale Playgrounds 5 star review on 7th August 2023

Little Yeldham, Tilbury-Juxta-Clare & Ovington PC

Playdale Playgrounds 5 star review on 7th August 2023

Little Yeldham, Tilbury-Juxta-Clare & Ovington PC

Playdale Playgrounds 5 star review on 7th August 2023

Little Yeldham, Tilbury-Juxta-Clare & Ovington PC

19

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service start to finish.”

“We had a warranty claim on out 14 year old timber nest swing (15 year warranty on laminated timber, see picture) which was no quibble and a repair was offered straight away, however we decided to replace the whole swing with the upgraded steel in floor design due to its age and received a discount on a new swing instead of the warranty repair on the old swing, which was installed quickly and professionally.”

“Poor service from your rep. Not impressed at all.”

Dear Ribby With Wrea Parish Council. We are so sorry to receive this review and sincerely hope that the discussions with our Managing Director last week have reassured you that this is not a common occurrence. The offer to visit you on site to discuss further still stands and we hope we can arrange a meeting soon. Kind regards, Playdale

“We are a long term customer of Playdale, having had two separate play areas installed. This review is primarily referring to our most recent communication with them; arranging inspections and quotations for some repairs. Heather was, as always, really helpful and patient despite me changing the quotation at every turn. Thank you!”

“Honest and happy to help, could not ask for more.”

“Playdale never let me down11”

“Fabulous Company and especially love the split links they are awesome and very hard wearing.Highly recommended.We have many play areas in the Stockport borough using Playdale equipment and the links 👍”

“We have had a Playdale playground installed for many years here in our Village with no issues. After an inspection revealed a small missing part, i contacted Heather on the sales team, who went out of her way to help me with the replacement part. It is these small gestures of customer service that go along way to ensure we will use them again in the future.”

“Fantastic service from the team from initial enquiry through to installation. The equipment is amazing and the whole process went very smoothly.”

Playdale Playgrounds 5 star review on 12th November 2020

Playdale Playgrounds 5 star review on 12th November 2020

“Playdale did a site visit and gave us good quotes and knowing our restricted budget were able to show us options to maximise the play equipment we could get. The installation was good and the equipment looks great. I'm sure the children will really enjoy it.”

“An excellent experience with this company”

“Good service and prompt delivery even in these trying times”

“The children are thoroughly enjoying their brand new playground. It was installed quickly and efficiently and we are getting lots of outdoor exercise using it.”

Playdale Playgrounds 5 star review on 13th October 2020

“Delivery eventually came after lockdown.Delay due to council decision making process taking so long beforethe lockdown stated-not Playdale!Help given before useful.Would prefer one stop shop as I spoke to many people on the process and this was atad confusingat times. Otherwise, the new(Springer motorbike- chosen by kids and parents) and past equipment is very popular and used regularly. Any ideas roundabouts and other equipment suitable for a small space and people with physical disabilities?”

“My daughter, Arabella, loves her play tower from Playdale, such great value and quality, Thanks Playdale!”

“Very good customer service and communication over supply and delivery of our lockdown interrupted order”

“Helpful throughout the whole process and especially bearing in mind the challenge presented by COVID-19. Only slight criticism would be the lack of urgency being put into the installation by the groundworkers who are from Playdale. Playdale as a company themselves have been excellent.”

“Good quality equipment for the cost.”

“Excellent installation and children love the new equipment. Before and after service very good. Would definitely use Playdale again.”

“Playdale are by no means the cheapest of playground equipment suppliers ... BUT our charity knows that if we buy Playdale then we’re buying top quality, high spec equipment that is designed & built to last. There is also the reassurance of a proper guarantee rather than the weasel words that you get from some other suppliers that turn out not to be worth the paper they’re written on. Playdale are a well-organised and friendly company to deal with. Our only slight criticism of their systems is that their quotations are only valid for a relatively short period. Grant applications can take several months to come through and to find that the quoted price has gone up in the meantime can be heart-breaking for a small charity.”

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Playdale Playgrounds is rated 4.6 based on 152 reviews