Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.40

4.4 Rating 2,188 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

Write Your review

Tell us how Building Plastics Online Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great value next day delivery”

Helpful Report

“So far I've placed two orders both for Shiplap Cladding and associated items. They have been delivered over three separate deliveries (as agreed), each delivery was on the day they said and within the time window they advised. The delivery driver was the same person each time, very friendly and very helpful. The actual cladding is perfect for the application I needed it for and at a good price. I can't fault this company (Building Plastics Online Ltd) and is probably the best building material company I have ever dealt with. I have a similar project coming up and I will not hesitate to place more orders with them.”

Helpful Report

“DO NOT USE They take your money then simply dont care, Never answer phone or reply to emails, Was over 3 weeks waiting for my order , Was asked to drive over 80 miles to collect it from a different depot, Then when told it was ready to collect at my local depot IT wasnt there LIES, LIES,LIES. Now having to wait a week for a refund. Joke of a company”

Helpful Report

Hi Mark, Sorry to hear about the negative experience received. If you'd like to provide further information so we can look into the matter further, please email your order customerservices@bpoltd.co.uk & a member of the team will be in touch to discuss the matter directly. Kind regards BPO ltd

“Order was wrong on first delivery it was right from buildings plastics but wrong from delivery depot only 1 of 2 was sent, was quickly remedied by the next morning when they sent the missing one out”

Helpful Report

“Good website. - easy to navigate. - prompt delivery- keen prices”

Helpful Report

“Face boards, pins a joint strips are just what I required, very good quality and delivery excellent. Great firm to order from. Will be back for more when I get round to the other buildings. We had gone out with our dogs at delivery time so do not know who delivered, The driver was great, he pushed the boards through the locked metal gates. Pleae thank him and give him our regards.”

Helpful Report

“Excellent service and price, do I need to say anymore?”

Helpful Report

“Great products, quick delivery & reasonably priced”

Helpful Report

“delivery too long”

Helpful Report

“Way to long delivery about 2 weeks for real basic stuff and not very good communication , price good”

Helpful Report

Hi Louis, Sorry to hear about the negative experience received. If you'd like to provide further information so we can look into the matter further, please email your order details to customerservices@bpoltd.co.uk & a member of the team will be in touch to discuss Kind regards BPO Ltd

“Terrible!!! Took far too long to arrive even after several phone calls and two delivery dates finally arrived on the third delivery date. Delivered by a completely different company. Next time I’ll go straight to the company that delivered the order.”

Helpful Report

“Excellent quality products at a great price.”

Helpful Report

“East to order”

Helpful Report

“Wish I had read the reviews before ordering!!! Ordered 24/03/2023 and paid in full, order received 17/04/2023 on a delivery basis of 1-10 working days you do the math. I contacted the company on a few occasions and actually had two delivery dates which both failed. This company seems not to stock the products but uses independent suppliers around the country. My order was supplied and delivered by a company called “eurocell”so I’m going to cut out the middle man and go direct to eurocell for my next project which is a 6m by 5m garden building fully clad. As the delivery guy said you wouldn’t be waiting that long if I’d ordered direct from them. Lesson learned I suppose.”

Helpful Report

“Great products and service…”

Helpful Report

“Great prices and efficient delivery. Have used building plastics many times and recommend to friends and family.”

Helpful Report

“Never received my order, didn't answer the phone lines, I have had to escalate to PayPal for a refund and wait until the 18th April for them to investigate even though I have received a telephone call from building plastics after reporting to paypal on the 15th march saying they will cancel the order, this still hasn't beens done from the 4th of March when I ordered it and from the 15th March I reported it to paypal, £300 down and baby due any day and I needed the items so have had to go direct to eurocell who are the same price, same product and actually do the delivery for this firm so I wouldn't bother using these again.”

Helpful Report

“It is so easy to order online and the cheapest, my delivery was on time just what you advertise on your website for the materials that I ordered, the gentleman that delivered it was very nice and helpful . One very happy customer highly recommended you to anyone 👍👍”

Helpful Report

“Great service again and so easy to order, delivered within a few days, which is great, as live in such a rural part of the country and so economical. I have let friend know about your service, who will utilise too. Thanks.”

Helpful Report

“I have received my delivery, thank you very much everything was perfect and the material was correct which is required and the lady who delivered it to me she was very kind very nice. Thank you very much”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 2,188 reviews