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Building Plastics Online Ltd Reviews

4.4 Rating 2,156 Reviews
84 %
of reviewers recommend Building Plastics Online Ltd
Company Reviews Metrics Info
4.4
Based on 2,156 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Brian Carpenter
Unverified Reviewer
“Easy to order, customer service was excellent. Competitive pricing and delivery was acceptable as delayed was delayed by manufacturing problems. Was kept fully informed is delay and eta.”
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BryanAllen
Verified Reviewer
“Very pleased with the service I received especially from Sarah in customer service , and collected later the same day from local depot”
Helpful Report
Karen
Verified Reviewer
“Used twice now in the last couple months, cannot fault their service & prices at all. The staff on end of phone are amazing & will do anything they can to help you out. I ordered 2 different sizes and Kath even called me to double check it was correct which it wasn't, so thank you Kath. Both orders have been delivered on time with no hassle would not hesitate to use this company again.”
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M.M
Verified Reviewer
“The stock levels are not monitored accurately. No warning of shortage. They are a distributer that use other wholesalers/suppliers to deliver their orders. I would have ordered directly from Eurocell if I had known and saved my self the hassle and a few quid. I've been waiting almost 4 whole weeks for my order and still not received it. The Client is frustrated and we appear like fools promising dates and not delivering. No alternative solution was offered and no sympathy for the situation.”
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Anonymous
Verified Buyer
“Product's arrived in good condition. A Trim was missing, but was resolved in good time. Would recommend and use again.”
Helpful Report
Shane
Unverified Reviewer
“Bit slow first time around but delivery seems to get quicker every time I order. Very impressed so far prices are good and no issues on quality. I'm a repeat customer and will continue to be so.”
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Kenneth Stevens
Unverified Reviewer
“Good prices and delivered on time”
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G & M Building Services
Verified Reviewer
“1) Great range of products 2) Prices are extremely competitive 3) Ordering online was simple 4) Delivery was on time”
Helpful Report
Anonymous
Unverified Reviewer
“Great service ,easy to order on line and delivery was spot on I would recommend your company to anybody who was requiring any plastic materials. Very happy customer”
Helpful Report
Bud
Unverified Reviewer
“Good product and very competitive prices. Also when one item was damaged by the delivery driver they replaced straight away without any fuss or quibble. My only issue is the companies they use to deliver their goods as I was delivered damaged goods twice though no fault of Building Plastics Online Ltd.”
Helpful Report
Darren Warburton
Verified Reviewer
“Very helpful customer service,great product at a great price”
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Anthony Brooker
Unverified Reviewer
“The service was fantastic, really helpful on the phone. Delivery was fast and on time.”
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Sammy Mc
Unverified Reviewer
“AVOiD Ordered a week ago, unanswered emails unanswered phone calls, had to chase today, week later....28 minutes waiting in a queue, finally answered, icouldn’t help on my delivery, these are middlemen, they do nothing but make customers anxious and sick thinking they had paid for nothing, there customer service is not fit for purpose, no communication, they are not the best, go straight to the supplier, EuroCell and pay less and take control of your order with out the stress and anxiety. Never again....was a new customer, but not now !, My money is hard earned for some people like this to just take with out communication. AVOID”
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Anonymous
Unverified Reviewer
“Really good prompt delivery and good value for money”
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Ernie Davies
Unverified Reviewer
“Had the exact shaped extrusion I was looking for. Purchased at reasonable price and collected at a location chosen by myself the next day. Used the product to make a pelmet which hid the unsightly curtain track. kept the Mrs happy!”
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Andy Baker
Unverified Reviewer
“Good price and quick delivery very happy”
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Anonymous
Unverified Reviewer
“Great service and rapid.”
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Anonymous
Unverified Reviewer
“Hi was pleased with the customer service order was placed quickly order arrived time and date specified sizes were as ordered delivery straight into house prices were competitive very happy all round”
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Anonymous
Unverified Reviewer
“Very good product and easy to work. Very pleased.”
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Anonymous
Unverified Reviewer
“Excellent service, price and delivery, used several times, would recommend.”
Helpful Report
Building Plastics Online Ltd is rated 4.4 based on 2,156 reviews
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