Pirates Cave Limited Reviews

Name: Pirates Cave Limited
Address: 6 Kendon Business Park, Maritime Close, ,, Rochester
Rating: 4.79

4.8 Rating 1,399 Reviews

96 %

of reviewers recommend Pirates Cave Limited

Company Reviews

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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close, ,
Rochester
ME2 4JF

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Pirates Cave Limited 4 star review on 11th November 2016

Verified Customer

Pirates Cave Limited 5 star review on 30th June 2016

Anonymous

Anonymous // 01/01/2019

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“I have been to the Pirates Cave chandlery several times as I refurbish a Freedom 35 at Swale Marina buying items to treat teak inside and out, antifoul the boat, polish the hull, etc. I also ordered some clothing on line and collected from the chandlery. I always received exemplary service and useful advice from all members of staff. I will continue to shop at Pirates Cave for more items including sea toilet and stove.”

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Posted 2 years ago

“Won't respond to emails. Haven't answered phone. Order pulled through wrong address and can't seem to change anything. These means 100s of pounds worth of equipment going to wrong address and can't speak to anyone!”

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Posted 3 weeks ago

“Thank you to the Pirates Cave team , l have fitted the dip stick that you sourced for my vessel, your customer service is second to none,”

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Posted 3 months ago

“Pirates Cave Chandlery please reply to my three emails about only half my order being delivered on 8th May after my order place on 22nd April. After almost a month I still do not have all the items I paid for. Order ref: ORD58094 My experience of Pirates Cave Chandlery so far… I placed an order for four lifejacket maintenance items on 22nd April. A (partially) delivery, 16 days later, was made on 8th May. The courier did not ring the bell (both my wife and I were in), left the delivery bag on my doorstep and recorded it was signed for by a name I do not recognise. When I picked-up the delivery bag I noticed there was a hole in it so, being worried about the damage, I took a photo of it before I opened it. On opening it I found only 2 of the 4 items present. I immediately emailed Pirates Cave Chandlery to state only a partial delivery had been made along with photographs of the hole in the delivery bag and the items delivered. I have since sent two further emails chasing for an update on 14th May and 16th May and still heard absolutely nothing. Pirates Cave Chandlery, please contact me to confirm how you will complete your contractual obligations as per our order agreement. Regards, Matt”

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Posted 6 months ago

“Hi I ordered item that said delivery 2-3 days and advertised as in stock waiting to delivery day to till me it would be June. Wouldn't buy anything from here again. Guy on phone still telling me it says 3-5day delivery even know I'm looking on website at same time just got told lies avoid”

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Posted 7 months ago

“Excellent service - ordered at 12:45 and it arrived the next day! Brilliant, well done.”

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Posted 1 year ago

“Excellent service, delivered promptly, kept informed on time and dated”

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Posted 1 year ago

“Very competitive pricing of an elusive deck fitting, coupled with very speedy delivery. Faultless service.”

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Posted 1 year ago

“Ordered a Seago 165 life jacket. Really good price and excellent delivery next day. The jacket is great quality and will make me feel happier as my wife is out of sight opening locks on the canal. Ps the jackets for the wife . Lol”

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Posted 1 year ago

“Ordered stuff, paid a decent price and it arrived promptly. Basically, everybody did their job, what more can I ask for.”

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Posted 1 year ago

“I've used pirates cave a few times now. All branded products so the easy purchase and fast delivery counts.”

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Posted 1 year ago

“I ordered a 500mm diameter mooring buoy. It arrived in good order and in good time, (although it needed to be inflated). Thank you.”

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Posted 1 year ago

“The shoes arrived when I expected, thank you.”

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Posted 1 year ago

“Very quick and efficient delivery, easy to find what I wanted on the website. Thank you!”

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Posted 1 year ago

“Great website with a large range of items in each category I used. Found just what I needed and at a very competitive price. Definitely using them again.”

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Posted 1 year ago

“I made mistakes with my order so that the first two pairs of shoes had to be returned but I was treated with great courtesy and efficiency when I rang up.”

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Posted 1 year ago

“Excellent products delivered promptly”

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Posted 1 year ago

“Pirates Cave invariably have good prices and achieve a quick delivery. When a defect arose on an item (not their fault in any way) their response in dealing with problem with the manufacturer was personal, swift and prompt. Very happy to buy from Pirates Cave.”

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Posted 1 year ago

“Quick and efficient Many Thanks”

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Posted 1 year ago

“Received the correct product for re gassing life jackets promptly.”

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Posted 1 year ago

“Excellent service speedy delivery”

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Posted 1 year ago

Pirates Cave Limited is rated 4.8 based on 1,399 reviews