How would you rate
Pirates Cave Limited
"Item was as described,quick delivery good service,thank you"
"Complete mess of delivery,entered everything correctly, including a different delivery address,item sent to home address and left on door step by Courier,and yet when we phoned were told that order was 'collect in shop'. Thus not charged for delivery even though it came up when ordering,even a little extra as Scottish Highlands.Luckily a neighbour managed to get the parcel, but we did need it here not at home."
Thank you for your review and we are very sorry to read of this error, for which we unreservedly apologise. We have identified the technical issue with the collect-in-store function, which didn't help the situation, and this has now been resolved on the website. We usually pride ourselves on our fast & efficient delivery service, and so we are sorry that your order didn't go as smoothly as we would have all expected.
Posted 1 week ago
"Fantastic service - emergency order for a new dinghy placed at midday Thursday, a phone call to confirm that I needed it before the weekend and it duly arrived early afternoon Friday."
"Good efficient service and delivery but goods slightly damaged on arrival"
"Seemed very straight forward to deal with. Delivered on time and dealt with my phone enquiry very efficiently. Definitely use again"
"Great products great service I am very very happy"
"Easy to use website and prompt delivery of items."
"Very good service delivery as promised goods as described"
"Delivered on time and good product"
"Excellent service, communication, price and delivery. No problem recommending 10/10"
"Great product, fantastic service as goods arrived within a day!"
"well packged and promt delivery"
"Bought an engine and tender package. Good price and excellent delivery. Will definitely use and recommend Pirates Cave to friends."
"Very helpful and delivered on time. Also prices are very competitive and reasonable so they are my first choice."
"Excellent advice and delivery
Quality of product is first class"
"The service was excellent and packaging secure. The item was for my son-in-laws birthday to be used at a later date so I can’t really comment further but he was thrilled. My husband has a similar lifejacket and recommended it."
"Top service, placed my order online, good email communication, parcel was well packaged and delivery was quick. 👍"
"Paid for 5nr adjustable units, instead had 3nr adjustable and 2nr fixed delivered. Not worth making a fuss over."
"Lovely shop. Staff were polite and informative. The pump we bought for cleaning bilge areas is excellent for pumping out the water from the filter box for our very large pond. Takes all the sludge out too. Will visit again soon."
"We received just what we expected with quick delivery, so we'll done and we related order."