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Pirates Cave Limited Reviews

4.77 Rating 355 Reviews
94% of reviewers recommend Pirates Cave Limited
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Phone:
01634295233

Email:
customerservices@piratescave.co.uk

Location:
6 Kendon Business ParkMaritime Close

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Anonymous
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? no
"Item was as described,quick delivery good service,thank you"
Helpful Report
Posted 2 months ago
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Anonymous
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? no
"Complete mess of delivery,entered everything correctly, including a different delivery address,item sent to home address and left on door step by Courier,and yet when we phoned were told that order was 'collect in shop'. Thus not charged for delivery even though it came up when ordering,even a little extra as Scottish Highlands.Luckily a neighbour managed to get the parcel, but we did need it here not at home."
Helpful Report
Posted 2 months ago
Thank you for your review and we are very sorry to read of this error, for which we unreservedly apologise. We have identified the technical issue with the collect-in-store function, which didn't help the situation, and this has now been resolved on the website. We usually pride ourselves on our fast & efficient delivery service, and so we are sorry that your order didn't go as smoothly as we would have all expected.
Posted 2 months ago
Peter
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? no
"Fantastic service - emergency order for a new dinghy placed at midday Thursday, a phone call to confirm that I needed it before the weekend and it duly arrived early afternoon Friday."
Helpful Report
Posted 2 months ago
Suzanne
Verified Buyer
"Good efficient service and delivery but goods slightly damaged on arrival"
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? no
"Seemed very straight forward to deal with. Delivered on time and dealt with my phone enquiry very efficiently. Definitely use again"
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
"Great products great service I am very very happy"
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? no
"Easy to use website and prompt delivery of items."
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? no
"Very good service delivery as promised goods as described"
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? yes
"Delivered on time and good product"
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? yes
"Excellent service, communication, price and delivery. No problem recommending 10/10"
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? yes
"Great product, fantastic service as goods arrived within a day!"
Helpful Report
Posted 2 months ago
Mi
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? yes
"well packged and promt delivery"
Helpful Report
Posted 3 months ago
Mike H
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? no
"Bought an engine and tender package. Good price and excellent delivery. Will definitely use and recommend Pirates Cave to friends."
Helpful Report
Posted 3 months ago
Nigel Kaula
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? no
"Very helpful and delivered on time. Also prices are very competitive and reasonable so they are my first choice."
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? yes
"Excellent advice and delivery Quality of product is first class"
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? no
"The service was excellent and packaging secure. The item was for my son-in-laws birthday to be used at a later date so I can’t really comment further but he was thrilled. My husband has a similar lifejacket and recommended it."
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? yes
"Top service, placed my order online, good email communication, parcel was well packaged and delivery was quick. 👍"
Helpful Report
Posted 3 months ago
D Campbell
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? no
"Paid for 5nr adjustable units, instead had 3nr adjustable and 2nr fixed delivered. Not worth making a fuss over."
Helpful Report
Posted 3 months ago
Leeward House
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? no
"Lovely shop. Staff were polite and informative. The pump we bought for cleaning bilge areas is excellent for pumping out the water from the filter box for our very large pond. Takes all the sludge out too. Will visit again soon."
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
Would you like to receive email communications with the latest news and promotions from Pirates Cave Limited (Trading as Pirates Cave Chandlery and The Rope People)? no
"We received just what we expected with quick delivery, so we'll done and we related order."
Helpful Report
Posted 3 months ago
Pirates Cave Limited is rated 4.77 based on 355 reviews
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