PC Marine Group Limited Reviews

Name: PC Marine Group Limited
Address: 6 Kendon Business Park, Maritime Close,, Medway City Estate, Rochester, Kent
Rating: 4.79

4.8 Rating 1,407 Reviews

96 %

of reviewers recommend PC Marine Group Limited

Company Reviews

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Visit Website

Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close,,
Medway City Estate,
Rochester
Kent
ME2 4JF

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PC Marine Group Limited 4 star review on 11th November 2016

Verified Customer

PC Marine Group Limited 5 star review on 30th June 2016

Anonymous

Anonymous // 01/01/2019

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“Excellent service 👍”

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Posted 3 years ago

“An excellent service - the fenders arrived promptly and were well packaged. Plus you deliver to Northern Ireland Thank-you”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“First class communication first class post , first class service . Great team of people with excellent knowledge of what they do .”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Not received my order”

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Posted 3 years ago

Hi Nick, We're sorry to hear about your order not arriving on time. Upon further investigation, I can see that unfortunately, our supplier let us down with this one. We were incorrectly informed that your shoes were in stock, but later found out they were not. We have since contacted you with alternative options and an expected delivery date of your original order. Please do not hesitate to get in touch with any further questions. Kind regards, Nathan

Posted 3 years ago

“Good range of products at a competitive price. Service quick and efficient. Would recommend”

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Posted 3 years ago

“Items arrived on time exactly as ordered.”

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Posted 3 years ago

“Fantastic assistance over the telephone, extremely helpful & patient which was appreciated, very fast service and couldnt recommend these guys more and only chandlery I will be using from now.”

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Posted 3 years ago

“Good price and quick delivery”

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Posted 3 years ago

“Poor so far. I placed my order for what was advertised as being in stock on the 17th August 2022. It’s now 2nd September and I’m still waiting for delivery. Zero communication.”

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Posted 3 years ago

Hi Rob, Firstly, I would like to apologise for the lack of communication here. We have tried to contact you, and have since sent out the outstanding parts of this order, which you should receive today. If there's anything else we can help with, please give us a call on 01634 295 233. Kind regards, Nathan

Posted 3 years ago

“Our application was not boat oriented But these guys had a product that suited and took the time to check possible stock to see if they could help. Well they could and did ordered sent delivered Perfect at a very sensible price as well .”

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Posted 3 years ago

“I had a technical query for a Victron battery charger from the web store and from a quick call to the store it was answered and the charger was sent to us immediately.”

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Posted 3 years ago

“Absolutely superb service from start to finish, received my items within 24 hours and couldn't be happier. Would highly recommend this company and wouldn't hesitate to purchase from them again.”

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Posted 3 years ago

“I still haven’t received my item”

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Posted 3 years ago

I am so sorry to hear this about your order, we have subsequently investigated this further and discovered that an error occurred with our supplier's shipment. We have spoken to our supplier and you directly this afternoon to rectify this issue, and will be dispatching your order to you tomorrow. We do apologise for this mistake and the delay caused, we will be sending through the tracking details to you shortly. ^Nathan.

Posted 3 years ago

“Excellent service, best price for Orca Bay Creek deck shoes and next day delivery. What more could you ask for. Thank you.”

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Posted 3 years ago

“My delivery was super fast and the price was good. This was to replace one I'd waited 3 weeks for from a large online store. I finally gave up on it and came to Pirates Cave. My varnish/sealer arrived very quickly, I was very pleased.”

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Posted 3 years ago

“An excellent service and the products were exactly what I expected. I will be buying more from Pirates Cave. Keep up the great service you offer . Roger”

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Posted 3 years ago

“Item did not fit, but glad to receive a refund. Would be 5 stars except the postage is a little bit expensive (£5 for an item that could have been sent by large letter post).”

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Posted 3 years ago

“Fast, efficient and great.”

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Posted 3 years ago

PC Marine Group Limited is rated 4.8 based on 1,407 reviews