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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,754 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
4.8
Based on 6,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Part of order - which was placed in September - was cancelled the day before delivery in early December. Absolutely appalling attitude from Customer Service. I have been buying from Pipers Farm for years and I have never encountered such rudeness and unhelpful service from them.
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Posted 1 year ago
Everything from Pipers farm is excellent quality. I also like the fish a lot! Everything comes frozen & v well packed so on arrival you just put in the freezer. Then you are not under any pressure to cook. Just take out the freezer a day or 2 depending on the size when u are ready to cook
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Posted 1 year ago
Hi Richard, Thank you so much for your generous 5-star review! We're thrilled to hear that you find everything from Pipers Farm to be of excellent quality, and it's great to know you enjoy our fish as well. We're proud of our packaging that ensures everything arrives frozen and secure, allowing you the flexibility to cook at your convenience. Your feedback makes all our efforts worthwhile, and we’re excited to serve you again in the future. Best wishes, James
Posted 1 year ago
Delicious and reasonable priced meat so nice to know there are no additives and cooks beautifully Will use regularly thank you
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Posted 1 year ago
Excellent produce and service.
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Posted 1 year ago
The turkey leg was the most flavourful I have ever eaten. Service was excellent and deliver quick. It's difficult to find turkey before Christmas, and I wanted it for Thanksgiving. PF was one of the few places able to supply.
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Posted 1 year ago
Hi Susan, Thank you for your amazing 5-star review! We're thrilled to hear that the turkey leg you received was the most flavourful you've ever tasted. It's wonderful to know that you found our service excellent and delivery quick, especially during such a busy season. We understand how challenging it can be to find quality turkey before the holidays, and we're so glad we could assist you in getting what you needed for Thanksgiving. Your support means so much to us, and we can’t wait to welcome you back for your next order. Best wishes, James
Posted 1 year ago
It arrived like a giant Christmas gift, beautifully and thoughtfully packed and presented. Absolutely lovely in every respect, even down to the cute herb bundle tucked underneath. Could not have been happier.
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Posted 1 year ago
Hi Orlando, Thank you so much for your glowing 5-star review! We're absolutely thrilled that your order felt like a giant Christmas gift and that you appreciated the thoughtful packing and presentation. The herb bundle is a little extra touch we love providing, and we're so glad it added to your experience. Your feedback truly brings a smile to our faces, and we can’t wait to delight you again in the future. Best wishes, James
Posted 1 year ago
Haven't tasted any of the food I ordered yet as we froze it, but it all looks delicious. Everything was beautifully wrapped to go into the freezer immediately. Parcel itself was safely packed so that nothing was damaged. Definitely recommend this company for their wonderful choice of products, I'm sure it will all taste as good as it looks. Will use them again and would definitely recommend.
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Posted 1 year ago
Hi Teresa, Thank you so much for your glowing 5-star review! We're thrilled to hear that everything arrived beautifully wrapped and safely packed for your freezer. It’s wonderful to know you appreciate the care we put into our products and packaging. We can’t wait for you to taste everything when its ready! Your recommendation means the world to us, and we look forward to serving you again soon. Best wishes, James
Posted 1 year ago
Great products , quick delivery , quite good value for money also .
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Posted 1 year ago
Genuinely fabulous produce, living in the Isle of Man I am used to delayed deliveries, however the delivery time was brilliant. Food was to be fair awesome. Fabulous company, excellent service, they have gained a regular customer.
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Posted 1 year ago
Hi Gary, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you found our produce fabulous and that we could deliver it to you on time, especially from the Isle of Man. It’s wonderful to know that you enjoyed the quality of our food—it’s what we strive for every day. Your support truly means a lot to us, and we can’t wait to see you again soon as a regular customer. Best wishes, James
Posted 1 year ago
The best bread I've ever tasted
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Posted 1 year ago
I'm a new customer and have just ordered my second meat box from pipers. The first box ('Essentials') was excellent - the minced beef was delicious, made into a cottage pie, ful of flavour - the way meat used to taste like before 'big farming' took over. The chicken was the finest I've tasted for a long time- the family loved it! I've yet to eat the steaks, but I know I'm not going to be disappointed there. The plain pork sausages were full of meaty flavour, and a good size too. However! I Haven't given Pipers a full 5 stars because of the Ingredients used in your 'homemade' pies: Rapeseed oil is a massive no-no in our household (all seed oils are toxic and cause metabolic disease in the human) and margarine does similar damage. I want your pies to have PROPER full fat butter and lard in the pastry making - it's the only healthy (yes!) fat to use, as well as tallow and ghee. Proper Artisan bakery doesn't use the above 'fats'. The flavour will be amazing. Please have a look and see if there are any true artisan bakers out there and use them.Even if the pies cost more, I will guarantee My family will buy the lot! Neverthe less, pretty pleased with my order and will continue to use you for our meat sources. Many thanks Marion
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Posted 1 year ago
The cheeses sent on to Isle of Skye We’re very much appreciated. Thank you
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Posted 1 year ago
This is my second review for pipers farm, so I will concentrate on the main part of my last order. I have a mastiff x Rhodesian as you can imagine he is a large dog and food is an important factor of his life. I have been buying the beef and venison farmers dog raw food for him and every mealtime he is excited to eat just from the smell of it. Due to the purity of the meat it is helping his weight loss journey and he is far better energy wise. Thank you pipers once more I would highly recommend your meat and dog raw.
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Posted 1 year ago
Hi Yvonne, Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that our beef and venison raw food is making such a positive difference for your mastiff x Rhodesian. It’s fantastic to know he’s excited about mealtime and enjoying the benefits of a nutritious diet. Your recommendation means the world to us, and we can’t wait for you to continue this journey with us! Best wishes, James
Posted 1 year ago
Pleased with first order. Strawberry yoghurts were delicious!
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Posted 1 year ago
Hi Joshua, Thank you for your amazing 5-star review! We're delighted to hear that you loved the strawberry yoghurts. It’s wonderful to know we hit the mark! We can't wait for you to explore more of our delicious offerings in your next order! Best wishes, James
Posted 1 year ago
Consistently delicious tasting food, with the assurance of ethically farmed meat. Easy to use website and great you are able to pick your own delivery day. Kept up to date with delivery and food arrives well packaged. Clear instructions and information on the website
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Posted 1 year ago
Hi Frances, Thank you so much for your brilliant 5-star review! We're thrilled to hear that you consistently enjoy our delicious food and appreciate our commitment to ethically farmed meat. It’s fantastic to know that you find our website easy to use and love the flexibility of choosing your delivery day. We take pride in keeping our customers updated and ensuring that everything arrives well packaged. Your positive feedback lifts our spirits, and we look forward to serving you again soon. Best wishes, James
Posted 1 year ago
I've only had great experiences with the few orders I've put in so far and I'm here to stay!! the quality and flavour of the meat compared to supermarket produce is greater than you might expect. Highly recommended.
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Posted 1 year ago
Once more excellent food and service
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Posted 1 year ago
Poor service, can get just as good quality much cheaper
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Posted 1 year ago
A very reliable supplier. I find them they have a good range at excellent prices, their online ordering system is easy, and they always deliver when they say they will.
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Posted 1 year ago
Was so delighted with the quality of all items ordered that decided to order Xmas turkey and will be making subsiquent orders
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Posted 1 year ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,754 reviews