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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,845 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
4.8
Based on 6,845 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

Write Your review

Good service and delivery on this order.
Helpful Report
Posted 2 years ago
Dear John, Thank you so much for taking the time to share your feedback about your experience with Pipers Farm. We truly appreciate it! Our team works tirelessly to ensure that our customers are always happy and satisfied. It's great to know that our efforts are paying off! We take pride in providing high-quality products, sourced ethically and sustainably to ensure that our customers can enjoy the finest taste while supporting responsible farming practices. You left some kind words for Pipers Farm, so I wondered how we can get from 3 stars to 5 stars? Warm regards, Georgina
Posted 2 years ago
I’m so glad I found Pipers Farm , their food is excellent, I ordered , the luxury food you would eat at Christmas and it was all delicious , delivery was excellent, all the items were wrapped extremely well , I’ve since preferred more from them and shall continue to order on the future , excellent company
Helpful Report
Posted 2 years ago
Dear Jane, Thank you so much for your amazing 5-star rating of Pipers Farm! We are over the moon to hear that you found our food excellent and enjoyed the luxury items you ordered – they truly are a treat worthy of Christmas feasting. We are thrilled that the delivery was excellent and that all the items were wrapped with utmost care. We greatly appreciate your loyalty and support as a valued customer. It's fantastic to know that you have continued to order from us and we can't express how grateful we are for your continued trust in our company. Once again, thank you for your kind words and for being an excellent customer. We look forward to serving you in the future with more delicious farm-fresh goodness. Best wishes, Georgina
Posted 2 years ago
The cheddar cheese I purchased has mouldy taste despite good use by date, I had to dispose it.
Helpful Report
Posted 2 years ago
Turkey joint. Ordering and delivery was very satisfactory. And the end product was good and tasty. Problem for us was that we didn't know how long it would need to defrost so took out 48 hours before cooking time and put in fridge. 24 hours to go and it was still rock solid, so we took it out to the kitchen for 6-8 hours after which it seemed soft so put back in fridge overnight. Took out before cooking and followed instructions, however it wasn't ready in the time indicated. Perhaps it had still been cold in the middle. After putting back in and standing a couple more times it was ready and everyone said it was good. Pigs in blankets were very tasty. Would appreciate guidance as to how long to defrost for. If I remember for next year I will take it out about 6 days ahead as it did say you could let it sit in the fridge for 4 days once defrosted.
Helpful Report
Posted 2 years ago
Everything I have from pipers is fantastic. Tasty, succulent and well worth the money 👌🏼👍🏼
Helpful Report
Posted 2 years ago
Dear Claire,Thank you so much for leaving us a 5-star rating! We really appreciate your feedback and we're thrilled to hear that you love everything you have tried from Pipers Farm. It means a lot to us that you find our products tasty, succulent, and well worth the money. We will continue to work hard to ensure that we deliver the best quality to our valued customers like you. Thank you once again for your support! Best regards, Liz - Pipers Farm
Posted 2 years ago
Excellent quality meat and dairy, ethically sourced and the best we have tasted!
Helpful Report
Posted 2 years ago
Dear Rachel, Thank you so much for your fantastic five-star rating of Pipers Farm! We greatly appreciate your kind words and are thrilled to hear that you enjoy the high-quality meat and dairy products that we offer, and we are so pleased to hear its the best you have tasted. Your support means the world to us, and we cannot thank you enough for taking the time to share your positive experience. Once again, thank you for your continued support and for choosing Pipers Farm. We look forward to serving you again soon! Best wishes, Georgina
Posted 2 years ago
Second time ordering from Pipers Farm, and I must say, it was a delightful experience from start to finish. The quality of their product is outstanding, flavorful, and great. The ordering process was seamless, and the delivery was prompt and well-packaged, ensuring the meat arrived in perfect condition. I highly recommend Pipers Farm for anyone seeking top-notch, ethically sourced meat with a side of exceptional service.
Helpful Report
Posted 2 years ago
Dear Ali, Thank you so much for your 5-star review of Pipers Farm! We are thrilled to hear that your second experience with us was just as delightful as the first. It makes us proud to know that the quality of our products continues to meet your high standards, and we are glad that you found them to be outstanding and flavourful. We are also pleased to hear that our ordering process was seamless and that the delivery was prompt and well-packaged, ensuring your meat arrived in perfect condition. At Pipers Farm, we take great care to provide exceptional service along with our top-notch, ethically sourced meat. We truly appreciate your loyalty as a customer and your continued support. It is customers like you who inspire us to keep striving for excellence in every aspect of our business. Thank you once again for recommending Pipers Farm to others seeking the best quality meat and exceptional service. - Georgina
Posted 2 years ago
Love all their products, love the whole ethos of their company and wouldn’t order my meat from anywhere else. We honestly get excited when our monthly order arrives!!
Helpful Report
Posted 2 years ago
Dear Lisa, Thank you so much for taking the time to give Pipers Farm a 5-star rating! We are absolutely thrilled to hear that you love our products and the ethos of our company. Your kind words truly mean the world to us. We share your excitement when we know that your monthly order is on its way. It's customers like you who make our work incredibly rewarding. Your loyalty and continuous support make us strive to maintain the highest standards in delivering the best quality meat. Once again, thank you for being such a loyal and valued customer. We are grateful for your trust in us and look forward to serving you with more exceptional experiences in the future! Best wishes, Georgina
Posted 2 years ago
Pipers farm promote ethical farming and quality produce. Supermarket meat is a thing of the past for us. We were fed up of eating cheap meat and we've cut down our meat consumption so that we can afford to buy better. Pipers farm provides us with what we require now, 5 stars.
Helpful Report
Posted 2 years ago
Dear Steve, Thank you so much for your outstanding 5-star rating of Pipers Farm! We truly appreciate your kind words and continuous support. It's customers like you who motivate us to promote ethical farming and provide exceptional quality produce. We completely understand your frustration with supermarket meat and the need for a change. It's great to hear that you've made a conscious decision to cut down on cheap meat and prioritise higher quality options. We're thrilled to be able to fulfil your requirements by offering premium products that you enjoy. Thank you for being a loyal customer of Pipers Farm. We will continue striving to meet and exceed your expectations. If you ever have any suggestions or feedback, please don't hesitate to share them with us. We look forward to serving you again soon! Best wishes, Georgina
Posted 2 years ago
I'm a diehard fan! Fully intend to order from Piper's Farm for the rest of my life. The food quality is amazing, and I feel better about eating meat from a source that is as humane and responsible as possible. It's taught me a greater appreciation for food generally, and I hope it'll do the same for others.
Helpful Report
Posted 2 years ago
Dear Richard,Thank you so much for your glowing 5-star review of Pipers Farm! We truly appreciate your kind words and we are thrilled to hear that you are a diehard fan of our products. Your loyalty is invaluable to us, and we are honored to be your go-to source for high-quality food. We take great pride in our commitment to providing humane and responsible meat, and it brings us joy to know that you share our values. It is heartwarming to hear that Pipers Farm has not only satisfied your taste buds but also fostered a greater appreciation for food in your life. We believe that food should be more than just sustenance; it should be a celebration of flavor, ethics, and sustainability. Thank you once again for your support and for sharing your experience. We are grateful to have you as a loyal customer, and we look forward to serving you with the utmost care and dedication for years to come. If there's ever anything we can assist you with, please don't hesitate to reach out. Best regards, Liz - Pipers Farm
Posted 2 years ago
I am very pleased with the service provided and the food is exceptionally good. I will be ordering again that’s for sure!
Helpful Report
Posted 2 years ago
Dear Dominic,Thank you so much for your glowing 5-star rating of Pipers Farm! Your positive feedback means the world to us. We are thrilled to hear that you are pleased with the service provided and that you found our food exceptionally good. It's wonderful to know that we exceeded your expectations. We strive to consistently deliver the highest quality and most delicious products to our valued customers. We sincerely appreciate your support and look forward to serving you again in the future. If you ever need any assistance or have any special requests, please don't hesitate to reach out to us. Thank you once again for your kind words, and we can't wait to have the opportunity to serve you again! Best regards, Liz - Pipers Farm
Posted 2 years ago
The goat curry was very good, and we really enjoyed it. However, at 12.50 per portion I felt it was expensive. Especially as there is a £4 delivery charge on top. If it was £10 per portion I would probably order again.
Helpful Report
Posted 2 years ago
Dear Andrea, Thank you so much for your 4-star rating of Pipers Farm! We truly appreciate your feedback and are glad to hear that you enjoyed our delicious goat curry. Your kind words mean a lot to us. We understand your concern about the price per portion, especially when combined with the delivery charge. We always strive to provide our customers with the highest quality products, which sometimes results in slightly higher prices. However, we do have a loyalty scheme which will quickly build up Loyalty points which can be redeemed in to discounts of up to £20. I have sent you an invite to activate your account and then you will receive points for both your future orders and the first order that you placed. I've also given you 500 points to get you started. We appreciate your suggestion and will definitely take it into consideration. We hope to have the opportunity to serve you again in the future. If you have any further suggestions or feedback, please don't hesitate to reach out. Thank you once again for your support and for choosing Pipers Farm. Warm regards, Liz - Pipers Farm
Posted 2 years ago
I have tried lo
Helpful Report
Posted 2 years ago
Excellent choice, good prices, lovely website, outstanding choices for packaging. My only gripe was I didn't receive a tracking number when my order was dispatched but that's it.
Helpful Report
Posted 2 years ago
Thank you so much, Thomas, for taking the time to leave us a wonderful 5-star rating for Pipers Farm! We truly appreciate your feedback and we're thrilled to hear that you had an excellent experience with us.We're glad you found our choice of products to be excellent, prices to be good, and our website to be lovely. We take pride in offering outstanding choices for packaging as well. We sincerely apologize for not providing a tracking number when your order was dispatched. We understand that this can be inconvenient, and we will definitely look into improving this aspect of our service. Thank you again for your valuable feedback. We're grateful for your support and hope to have the opportunity to serve you even better in the future. All the best Liz - Pipers Farm
Posted 2 years ago
This was the first time I ordered. I was very impressed and pleased with what I got. Everything was packaged really well (and in eco friendly packaging), so it was easy to store in my freezer. The delivery all went smoothly. The produce is of great quality. I do wish you'd allow UK Mainland customers to order less than £75 worth and then just pay slightly more for delivery as my freezer isn't that big.
Helpful Report
Posted 2 years ago
Dear Imran, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your feedback and are delighted to hear about your positive experience with your first order. We're thrilled that you were impressed and pleased with what you received. We take great care in packaging our products, ensuring they are not only well-protected but also environmentally friendly. It's wonderful to know that this made it easy for you to store everything in your freezer. We're also glad to hear that the delivery process went smoothly for you. At Pipers Farm, we strive to provide a seamless and efficient service to all our valued customers. Moreover, we're thrilled that you found the produce to be of great quality. We take immense pride in sourcing and providing the finest ingredients, so it's truly rewarding to receive your praise. Regarding your suggestion, we appreciate your feedback and understand your need for smaller orders. We have a minimum spend of £30 on our website, and the delivery charge is discounted once you spend over £75. Once again, thank you for your glowing review, and we look forward to serving you again in the future. If you have any further comments or questions, please do not hesitate to contact us. - Georgina
Posted 2 years ago
Absolutely beautiful products and so fresh. The fish tasted amazing. Very helpful when we had a problem with the courier not finding us. Everything was packaged really well. Highly recommended.
Helpful Report
Posted 2 years ago
Dear Julie,Thank you so much for your fantastic 5-star rating! We are thrilled to hear that you enjoyed our products and found them absolutely beautiful and fresh. It's great to know that our fish tasted amazing! We apologize for any inconvenience caused by the courier not being able to find you, but we're glad we could assist you with that issue. Our team takes extra care in packaging everything well to ensure it arrives in perfect condition. We sincerely appreciate your recommendation and hope to serve you again in the future. Warm regards, Liz - Pipers Farm
Posted 2 years ago
Great tasting meats, prompt delivery. Never had any issues
Helpful Report
Posted 2 years ago
Dear Steve, Thank you so much for taking the time to leave us a fantastic 5-star rating for Pipers Farm! We truly appreciate your kind words and support. Best wishes, Georgina
Posted 2 years ago
Amazing ethos and delicious meat -the best!
Helpful Report
Posted 2 years ago
Dear Emma, Thank you so much for taking the time to leave us a fantastic 5-star rating for Pipers Farm! We truly appreciate your kind words and support. Best wishes, Georgina
Posted 2 years ago
Fantastic quality of produce! Everything came on time and was very fresh in great packaging !
Helpful Report
Posted 2 years ago
Dear Georgia, Thank you so much for your 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you are satisfied with our high-quality products and packaging. If you ever need anything or have any questions, please don't hesitate to contact the team - hello@pipersfarm.com. Best wishes, Georgina
Posted 2 years ago
We've used Pipers Farm a couple of times now and have not been disappointed. The meat was lovely and tasty and just what we wanted. Delivery is good and the products were packaged well. Thank you
Helpful Report
Posted 2 years ago
Dear Wendy, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your loyalty and support. We are thrilled to hear that you have enjoyed our meat and found it to be lovely, tasty, and exactly what you were looking for. We understand the importance of delivering our products in a timely manner, and we are delighted that our delivery service met your expectations. It is also great to hear that our packaging ensured your products arrived in perfect condition. Once again, thank you for being a loyal customer and for your kind words. We look forward to serving you again soon! - Georgina
Posted 2 years ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,845 reviews