Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.82

4.8 Rating 6,847 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

Write Your review

Tell us how Edenmoor (formerly Pipers Farm) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been shopping with Pipers Farm for years. I don’t buy meat from anywhere else. Whatever I buy is tasty, and good quality. And I love the high ethical standards of meat production.”

Helpful Report

Posted 2 years ago

“Cheeses are lovely and the service especially from Alex was second to none.”

Helpful Report

Posted 2 years ago

“Excellent produce! Great service. What more could you ask?”

Helpful Report

Posted 2 years ago

“I love the ethos of Pipers. Organic and high welfare is extremely important to me and it's so encouraging that producers of high quality meats are now able to sell directly to the consumer without being taken advantage of by supermarkets and mega farms.”

Helpful Report

Posted 2 years ago

“Was looking for a tasty option for 2 for Christams and opted for the 1kg Rolled Turkey breast and the 1kg Rolled Turkey Leg .... I love the dark meat but didn't want a whole turkey and thought this the best option. I have had the simplest Turkey before which is delicious but wanted to have more left overs this time and the stuffing seperate. So I know it's just going to taste delicious. Packaging and delivery was spot on. Can't wait for Christmas Day”

Helpful Report

Posted 2 years ago

“Great clean produce and variety of choices; all delicious and taste how meat should taste. Prompt service, careful packaging on delivery. Love supporting farmers who promote biodiversity, good animal husbandry and consideration for the welfare and health of the animals. Professional.”

Helpful Report

Posted 2 years ago

“Amazing food. Low amount of ingredients, organic and tasty. Definitely going to start ordering regularly !”

Helpful Report

Posted 2 years ago

“Excellent service as always and the food is brilliant”

Helpful Report

Posted 2 years ago

“Great service, great product. Thank you!”

Helpful Report

Posted 2 years ago

“Very pleased with pleased with the delivery of my order. The products meat, poultry, are first class.”

Helpful Report

Posted 2 years ago

“Recently had part of my order misrouted by DPD Pipers response was superb keeping me fully updated until the parcel arrived Meat from these guys is always superb and so is their customer service!!”

Helpful Report

Posted 2 years ago

“The meat is excellent and so is the service. Highly recommend!”

Helpful Report

Posted 2 years ago

“Always exceptional”

Helpful Report

Posted 2 years ago

“I took delivery of my second purchase from you on Friday. I want to be clear with you, I love the products so it’s a real shame I won’t be using Piper’s again simply because the company you use for delivery is terrible. Our neighbour called to advise the box had been “delivered” to the hard standing by their garage. It was by chance they saw it as soon as they did otherwise it would have been missed. Only then, did I check DPD’s website, (as I hadn’t received any other notification to say delivery had taken place) and see the photo taken to show delivery but it was so dark it wasn’t clear where they’d left it. I’m trying to be careful where I source my meat but I’m not prepared to possibly miss the parcel delivery and the meat get spoilt or to go hunting for parcels in the dark. Really very sorry.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your experience with us, Amrit. We appreciate your feedback and apologize for the inconvenience experienced with the DPD delivery. We value your loyalty in purchasing from us a second time and we truly regret that it was such a dissatisfying experience for you. We understand that you are now being careful in sourcing your meat, and we apologize for compromising your trust in us. We take deliveries seriously and are always reviewing our courier partners and would love to know how we can make things better and will take all measures to ensure that a similar issue doesn't arise in the future. Please do get in touch with me by email - hello@pipersfarm.com, All the best Liz - Pipers Farm

Posted 2 years ago

“Easy and quick to order and arrives on the day requested. Quality is always high and meat very tasty!”

Helpful Report

Posted 2 years ago

“Parcel of meats arrived as requested and so well packaged.”

Helpful Report

Posted 2 years ago

“Delicious products & great service!”

Helpful Report

Posted 2 years ago

“This is the best change I have made was recommended from my daughter and the meat is sooo tasty I will never buy from a supermarket again. Excellent love it”

Helpful Report

Posted 2 years ago

“Quality and customer service always fantastic with Pipers Farm. Slight hitch with delivery of our Turkey order - somehow it didn’t get into the hands of DPD - but Pipers Farm very efficiently arranged a new order and next day delivery. Great recovery.”

Helpful Report

Posted 2 years ago

“Chicken tasted wonderful so have high expectations for the other products too. After eating supermarket chicken for so long you forget how good it should taste! Delivery arrived when it was supposed to and it was free! A special offer I think. Really pleased to know the birds are leading the best life possible. Will try to order from you again. Could have done with instructions on how to recycle the cold packs though. There were instructions on everything else.”

Helpful Report

Posted 2 years ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,847 reviews