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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,777 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
Company Reviews Product Reviews
11,755
 Insights Metrics Info
4.8
Based on 6,777 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

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Phone:

01392 881380

Email:

hello@edenmoor.com

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David Sweeney
Verified Buyer
“We have so far made 3 orders from Pipers and have been delighted both with their service and most importantly the products. We 'buy' into their ethos, we support sustainability and we want to know the provenance of what we eat. We have ordered fish, pork, beef and lamb and everything has been top class.”
Helpful Report
Posted 1 year ago
Dear David, Thank you so much for taking the time to leave a wonderful 5-star rating for Pipers Farm. We truly appreciate your feedback and we are thrilled to hear that you have been delighted with both our service and our products. We are delighted to have you as a loyal customer and we are glad that you share our ethos of supporting sustainability and valuing the provenance of the food we consume. It brings us great satisfaction to know that everything you have ordered, including Fish, Pork, Beef, and Lamb, has been of top-class quality. We look forward to serving you again in the future and providing you with more exceptional products that meet your high standards. Thank you once again for your loyalty and support. Best wishes, Georgina
Posted 1 year ago
Rachel Ogden
Verified Buyer
“Great quality produce. You can taste the difference.”
Helpful Report
Posted 1 year ago
Dear Rachel, Thank you so much for your outstanding 5-star rating of Pipers Farm! We sincerely appreciate your kind words and continuous support as a loyal customer. We're thrilled to hear that you find our produce to be of great quality, and we couldn't agree more! We take immense pride in providing our customers with the finest products that truly make a difference in taste. Knowing that you can taste the difference brings us immense joy and motivates us to keep delivering the best. Once again, thank you for your generous rating. We value your loyalty and commitment to Pipers Farm. Please don't hesitate to reach out if there's anything we can assist you with. Best wishes, Georgina
Posted 1 year ago
Herbie Shine
Verified Buyer
“I've ordered a few times from Pipers and have always been very happy with all products I've received. Items arrive well packed with minimal packaging. All products are of a really high quality and have been delicious. I'll be ordering again as soon as needed”
Helpful Report
Posted 1 year ago
Dear Herbie, Thank you so much for your glowing 5 star rating of Pipers Farm! We truly appreciate your feedback and are thrilled to hear that you had a perfect experience with us. We are delighted to know that you enjoyed our products and found them to be of high quality, and it is fantastic to know the delivery arrived in perfect condition. Thank you again for your support and for choosing Pipers Farm. We look forward to serving you again in the future! Best wishes, Georgina
Posted 1 year ago
Lana Podiava
Verified Buyer
“I love the quality of the meat! It is truly a massive difference from what is available in the shops. I would suggest less plastic if possible. The double wrap is unnecessary, just a sealed bag is enough and a little sticker on it says what it is would do or even a paper tag. I also love the sheep wool wrap šŸ‘ā¤ļø the liver came nice and trimmed from the unwanted bits, nice touch! Thank you guys šŸ¤šŸ’–”
Helpful Report
Posted 1 year ago
Dear Lana, Thank you so much for your amazing 5-star rating of Pipers Farm! We truly appreciate your loyalty as a customer. We're thrilled to hear that you love the quality of our meat. We take great pride in providing a difference you can taste, and your kind words mean a lot to us. Thank you also for your feedback regarding the packaging. We understand your concern about the amount of plastic used and we're constantly looking for ways to minimise our environmental impact. Your suggestion for a sealed bag with a small sticker or paper tag is something we'll definitely consider. Once again, thank you so much for your support and kind words. We're truly grateful to have you as a loyal customer. If you have any further suggestions or questions, please feel free to reach out to us. - Georgina
Posted 1 year ago
Russell Vincent
Verified Buyer
“Excellent delivery service and more importantly - absolutely delicious chicken. Flavour and texture are excellent. Would highly recommend.”
Helpful Report
Posted 1 year ago
Dear Russell, Thank you so much for your outstanding 5-star rating of Pipers Farm! We truly appreciate your feedback and are thrilled to hear that you thoroughly enjoyed our chicken. Your kind words about our excellent delivery service and the delicious flavour and texture of our chicken have truly brightened our day. We take great pride in providing top-notch products, and it means the world to us that you highly recommend Pipers Farm. Thank you again for your continued support. Georgina
Posted 1 year ago
Robert Jones
Verified Buyer
“We love the grass fed beef and really free range chicken lamb and beef joints ,pork sausage chops and gammon steaks ,and have since ordered other things like the kefir beef dripping and bone broth everything in my opinion tastes much better than when you buy similar from a supermarket . We have just this minute ordered again to try some more things for delivery this Saturday the 15th everything is packed really well and delivery has always been spot on . We have had no problems even when emailing questions , we have had a fast response many thanks to all the farmers, suppliers ,pipers farmer staff and delivery staff too a fabulous idea and top quality products”
Helpful Report
Posted 1 year ago
Dear Robert, Thank you so much for your wonderful 4-star rating of Pipers Farm! We truly appreciate your support and loyalty as a customer. We are delighted to hear that you love our grass-fed beef, free-range chicken, lamb, and beef joints. It's fantastic to know that you have also tried and enjoyed other products such as our pork sausages, chops, and gammon steaks. We take pride in offering top-quality items like kefir, beef dripping, and bone broth, and we are thrilled that you find everything tastier than their supermarket counterparts. We are also grateful for your recent order and hope that the new items you chose, will be just as satisfying. It's fantastic to hear that our packaging and delivery have consistently met your expectations. We always strive for excellence in every aspect of our service. Thank you once again for your kind words. We greatly appreciate your support and for choosing Pipers Farm. We are proud to have you as a loyal customer. If you ever have any further questions or need assistance, please don't hesitate to reach out. Many thanks to you and all our dedicated farmers, suppliers, Pipers Farm staff, and delivery staff. Your support is invaluable. Best wishes, Georgina
Posted 1 year ago
Mrs John Moore
Verified Buyer
“Ridiculously inadequate packaging to keep the food frozen for the length of time it took to deliver. This order left Pipers farm apparently on Monday and was not delivered until Thursday, when it was warm, completely thawed and had to be thrown into the bin immediately. It is of no use to put the blame onto JERSEY Post because nowhere in the box was FROZEN FOOD mentioned , apart from the lack of sufficient ice packs. . There was hardly enough ice to have kept it frozen for 24 hours unlike the old days when orders always arrived beautiogully packaged and still frozen. I rang on Thursday to let you know and ask for a refund, but II have still heard nothing, although I remain hopeful that you will contact me soon.”
Helpful Report
Posted 1 year ago
Dear Mrs Moore, Thank you for taking the time to share your feedback about your recent experience with Pipers Farm. We truly appreciate your honesty and are sorry to hear about the issues you encountered with the packaging and delivery of your order with Jersey Post. We sincerely apologise for the inadequate packaging that failed to keep your food frozen during transit. It is our responsibility to ensure that all orders are properly packaged and delivered in a timely manner while maintaining the quality of our products. We understand the frustration this has caused and we apologise for any inconvenience caused. We apologise for any miscommunication or delays in addressing your concerns, however we have since spoken and have arranged a replacement parcel to be sent to you. Once again, we appreciate your feedback and your patience. If there is anything else we can do to improve your experience with Pipers Farm, please let us know. We value your input and are always looking for ways to enhance our service. Thank you for your understanding. Best wishes, Georgina
Posted 1 year ago
Kay Cain
Verified Buyer
“Consistently good service and excellent quality of products . Knowing that everything is fully traceable is important too. Keep up the good work folks.”
Helpful Report
Posted 1 year ago
Dear Kay, Thank you so much for taking the time to give Pipers Farm a fantastic 5-star rating! We are thrilled to hear that you appreciate our consistently good service and the excellent quality of our products. We couldn't agree more that knowing everything is fully traceable is incredibly important. We are truly grateful for your loyalty as a customer and for your kind words of encouragement. We will continue to work hard to provide you with the best products and service possible. Your support means the world to us. Thank you again, Kay! We look forward to serving you for many years to come. Best wishes, Georgina
Posted 1 year ago
Hatty Burrow
Verified Buyer
“The meat we have ordered has been of the finest quality, delicious.”
Helpful Report
Posted 1 year ago
Dear Hatty, Thank you so much for your outstanding 5-star rating of Pipers Farm! We greatly appreciate your kind words and continued support. Your loyalty as a customer means the world to us. We strive to consistently provide you with premium quality products and exceptional service. If there is ever anything we can do to further enhance your experience with us, please do not hesitate to reach out. Thank you once again for your glowing review and for being such a valued customer. We look forward to serving you many more delectable products in the future! Best wishes, Georgina
Posted 1 year ago
Filip Krupa
Verified Buyer
“I've been ordering from Pipers for a while, with the added challenge of having it delivered to Jersey CI. The delivery times can be tricky, but Liz at Pipers have gone above and beyond to ensure promt and fresh delivery everytime. Good for the earth, good for my health and delivered with excellent service. Cant ask for more.”
Helpful Report
Posted 1 year ago
Dear Filip, Thank you so much for your fabulous 5-star rating of Pipers Farm! We greatly appreciate your kind words and your continued support as a loyal customer. We're thrilled to hear that you've been ordering from Pipers for a while, even with the added challenge of delivery to Jersey. We understand that delivery times can be tricky, but it warms our hearts to know that Liz has gone above and beyond to ensure prompt and fresh delivery every single time. We strive to provide excellent service and are delighted to hear that we have met your expectations. At Pipers Farm, we are dedicated to providing food that is not only good for the earth but also good for your health. Your satisfaction is our top priority, and we are overjoyed to have such a valued customer like you. Once again, thank you for your continued support and for taking the time to leave such a wonderful review. We look forward to serving you again in the future! Best wishes, Georgina
Posted 1 year ago
Aimee Taylor
Verified Buyer
“Great fast delivery and great products”
Helpful Report
Posted 1 year ago
Dear Aimee, Thank you so much for taking the time to rate Pipers Farm with 5 stars! We truly appreciate your support and are delighted to hear that you had a fantastic experience with us. We completely agree that our fast delivery and high-quality products are what sets us apart, and we're thrilled to know that you share the same sentiment. It's customers like you who motivate us to keep striving for excellence. Thank you for being a loyal customer and for choosing Pipers Farm for all your culinary needs. We look forward to serving you again soon! Best wishes, Georgina
Posted 1 year ago
Christine Jones
Verified Buyer
“Highly recommend, Delivered exactly when I asked .lovely and frozen, useful wool wrap.Im making guanciale so it will be awhile before I taste but the pigs cheeks look ideal.”
Helpful Report
Posted 1 year ago
Dear Christine, Thank you so much for giving Pipers Farm a 5-star rating! We truly appreciate your kind words and recommendation. We're thrilled to hear that your order was delivered exactly when you requested, and we're glad you found the lovely wool wrap useful for keeping your items frozen. It's fantastic to know that you're making Guanciale with our products! We're certain it will turn out delicious. Our pigs' cheeks are indeed ideal for such a recipe. We hope the wait is worth it, and we can't wait for you to finally taste the result. Once again, thank you for choosing Pipers Farm. We'll always strive to provide you with the best quality products and excellent service. Best wishes, Georgina
Posted 1 year ago
Simon Spaull
Verified Buyer
“Been buying regularly from Pipers Farm for nearly 7 years now. Constantly impressed by their food and persistent focus on good, healthy and delicous produce. The meat is always packaged ideally for simple storagre and use, and I can't imagine buying my meat from any other supplier. If you want to be super healthy and enjoy eating amazing food, Pipers Farm is for you.”
Helpful Report
Posted 1 year ago
Dear Simon, Thank you so much for your amazing 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you have been buying our products regularly for nearly 7 years. Your loyalty means the world to us! We are extremely proud to consistently impress you with our food and our unwavering commitment to providing good, healthy, and delicious produce. It's fantastic to know that our meat is always packaged to your satisfaction, making it easy for storage and use in your kitchen. We are honoured to be your go-to meat supplier, and we wouldn't have it any other way! Thank you again for your continuous support and for being such a loyal customer. We genuinely value your patronage, and we are delighted to have the opportunity to contribute to your super healthy lifestyle and enjoyment of amazing food. Best wishes, Georgina
Posted 1 year ago
William Cairns
Verified Buyer
“both meat and groceries are of good quality overall.”
Helpful Report
Posted 1 year ago
Dear William, Thank you so much for the fantastic 5-star rating you gave us at Pipers Farm! We truly appreciate your kind words and continuous support. We're thrilled to hear that both our grass-fed meat and groceries have met your expectations and are of good quality overall. Providing high-quality products is always our priority, and your positive feedback reassures us that we are on the right track. Thank you once again for being such a loyal customer. Your satisfaction means the world to us, and we look forward to serving you again soon! Best wishes, Georgina
Posted 1 year ago
Sabinah Johnson
Verified Buyer
“I've been purchasing meat, chicken & condiments from Pipers Farm since February 2021. A recommendation from my nephew. My favourites are the lamb loin, rack of lamb & chicken thighs on the bone. The flavour exceeds anything I've bought in a supermarket. I would also recommend Nonya Secrets Panang Curry Mix if you like spicy food & the Rosebud Preserves Mint Jelly is a must with the lamb. SJ”
Helpful Report
Posted 1 year ago
Dear Sabinah, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your support and positive feedback. It's wonderful to hear that you have been a loyal customer since February 2021, and we are thrilled that our products have exceeded your expectations. We're delighted to know that you enjoy our Lamb Loin, Rack of Lamb, and Chicken Thighs on the bone. It's our commitment to provide the finest quality that truly sets us apart from the supermarket options. We sincerely value your recommendation of Nonya Secrets Panang Curry Mix for those who enjoy spicy food, as well as the Rosebud Preserves Mint Jelly, which is indeed a delightful pairing with our Lamb. Once again, thank you for being a dedicated customer of Pipers Farm. We are honoured to serve you, and we look forward to providing you with more exceptional products in the future. Best wishes, Georgina
Posted 1 year ago
Andrew Linch
Verified Buyer
“Quality meat, and service, its not cheap but you dont go into a Ferrari dealer asking for cheap, same here but if taste, healthy food, quality of supply is important to you, you are in the right place.”
Helpful Report
Posted 1 year ago
Dear Andrew, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to hear that you enjoyed our quality meat and service. We strive to provide our customers with the best possible experience, ensuring that every bite you take is packed with flavour and goodness. Your satisfaction is our top priority, and it motivates us to continue delivering exceptional products and service. Once again, thank you for choosing Pipers Farm. We value your support and look forward to serving you again in the future. Best wishes, Georgina
Posted 1 year ago
Amanda Mills
Verified Buyer
“Amazing quality! Absolutely love the packaging as well. Will be doing my monthly meat orders from Pipers Farm. Thank you!”
Helpful Report
Posted 1 year ago
Thank you so much, Amanda, for your incredible 5-star rating of Pipers Farm! We truly appreciate your feedback and support. We are thrilled to hear that you find our products to be of amazing quality and that you love our packaging. It brings us immense joy to know that you will be making Pipers Farm your go-to for monthly meat orders. Thank you for your loyalty as a customer, we couldn't be more grateful!
Posted 1 year ago
Mary Lavery
Verified Buyer
“Excellent service. Quality products. I bought your sausages which were very tasty, very meaty and without preservatives.”
Helpful Report
Posted 1 year ago
Dear Mary, Thank you so much for your wonderful 5-star rating of Pipers Farm! We are thrilled to hear that you have enjoyed our products and found them to be of excellent quality. We are especially glad that you loved our sausages. We take pride in offering tasty and meaty sausages without any preservatives. It means a lot to us that you appreciate the effort we put into delivering the best. Your loyalty as a customer is truly valued, and we are grateful for your continued support. If there's anything else we can do to enhance your experience, please do not hesitate to reach out. Thank you once again, and we look forward to serving you more delicious and preservative-free products in the future! Best wishes, Georgina
Posted 1 year ago
Barry Woods
Verified Buyer
“Very good quality produce that is delivered efficiently and at a good price. Friendly with any phone contact.”
Helpful Report
Posted 1 year ago
Dear Barry, Thank you so much for your outstanding 5-star rating of Pipers Farm! We are thrilled to hear that you find our produce to be of very good quality and that our delivery service meets your expectations. We take great pride in sourcing the finest ingredients and ensuring efficient and cost-effective delivery. Additionally, we appreciate your kind words about our friendly phone contact. We strive to provide excellent customer service in all aspects of our business, and it's fantastic to know that we have succeeded in that regard as well. Your loyalty as a customer means the world to us, Barry. We truly value your support and trust in us. If there's anything else we can do to enhance your experience with Pipers Farm, please don't hesitate to reach out. Thank you once again for choosing us as your preferred provider of high-quality produce! Best wishes, Georgina
Posted 1 year ago
Jayne Mills
Verified Buyer
“Undeniable quality and flavour in all their meat. Knowing animals have had a good quality of life and a good death is important to me so Iā€™m reassured by their requirements to use local slaughter.”
Helpful Report
Posted 1 year ago
Dear Jayne, Thank you so much for your wonderful 5-star rating of Pipers Farm! We truly appreciate your support and loyalty as a customer. We couldn't agree more with your sentiment about the undeniable quality and flavour in all our meat. At Pipers Farm, we firmly believe in providing our customers with ethically sourced products. Knowing that the animals have had a good quality of life and a humane death is of utmost importance to us as well. That is why we are proud to meet the requirements of using local slaughterhouses, ensuring that our standards are met from farm to fork. Once again, thank you for your continued trust in our products. We're grateful to have customers like you who value both the taste and the ethical sourcing of our meats. Best wishes, Georgina
Posted 1 year ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,777 reviews
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