Pindrop Hearing Reviews

Name: Pindrop Hearing
Address: 41 Harley Street,, Marylebone, London, London
Rating: 4.89

4.9 Rating 867 Reviews

84 %

of reviewers recommend Pindrop Hearing

Company Reviews

Metrics

Info

4.9

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Pindrop Hearing:

Pindrop Hearing is an industry leading, independent Audiology practice providing the very highest standards of clinical Audiology in London. We specialise in Diagnostic Hearing and Balance tests, the latest and most sophisticated digital hearing aids, ear wax removal, tinnitus rehabilitation and Paediatric Audiology.

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Phone:

0207 487 2660

Email:

info@pindrophearing.co.uk

Location:

41 Harley Street,, Marylebone, London
London
W1G 8QH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Harri made me feel extremely comfortable, he explained thoroughly what to expect during the tests and was diligent at checking I was feeling OK. He made sure I was sitting in the waiting area after the test and had a cup of tea before I left. It was a 1.5hour test during which I felt cared for and treated sympathetically. I would highly recommend Pindrop Hearing!! Michelle, London”

Helpful Report

Posted 3 months ago

“Sorry that was a mistake - I do not have a complaint, in fact I am delighted with my everything I get from Pindrop! The service is first class and my appointments at Palmers Green always make me feel special and well looked after! Thank you for your care.”

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Posted 3 months ago

“Good service well explained throughout”

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Posted 3 months ago

“The audiologist was professional and friendly. Solved my issue with no fuss.”

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Posted 3 months ago

“A 5 star review for a top service & treatment. I have been using Pindrop in Winchmore Hill for a few years and my experience has always been very satisfactory. All staff are professional, friendly and helpful. The reception area and treatment room are spotless, welcoming and comfortable. Thank you for the excellent ear wax removal treatment!”

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Posted 3 months ago

“A comfortable, efficient service. Knowledgeable staff - a professional pleasant appointment.”

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Posted 3 months ago

“A top notch service all round, including the ability to schedule and reschedule appointments as needed.”

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Posted 3 months ago

“On the 21/10/25, Myself and my husband visited the Harley Street branch. On entering the building the receptionist spoke to us straight away giving instructions of signing in and which floor to go to. There is a lift in this building if you can't use stairs. Arriving at Pindrop reception, Fiona was attentive speaking to us immediately we walked through the door and checked us in. She also asked if we would like a drink, nice touch. We went into my appointment and saw Hari/(Harry). He was excellent asking what had brought me to Pindrop today and gathered background information. He then explained everything that was going to happen to reasure me. I did a hearing sound test in a see through sound proof unit within the room. Once that test was complete he thoroughly explained the next test that he was going to do reassuring me all the time. After the tests had been completed he thoroughly explained the results to myself and my husband. The results were sent to my consultant that afternoon. Excellent service and I would recommend Pindrop to anyone needing private hearing tests.”

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Posted 3 months ago

“Excellent service and advise post purchase”

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Posted 3 months ago

“As a visiting American, I had need of assistance with my Phonak hearing device. Pindrop responded immediately to my request. Excellent service.”

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Posted 4 months ago

“I am so pleased I found this clinic after googling for hours on end - and I knew they were the right clinic for me when my initial enquiry was answered immediately on Monday morning following my Saturday email. The service was excellent, clear/ focused from the start, and the cost was easily the best value I could find anywhere. My appointment was confirmed the same day for within two days, there was no waiting around and on my attending today the premises were absolutely spotless with friendly and very helpful staff. The appointment itself was a test series with high end tech administered by a very professional and attentive specialist who explained the process, and afterwards the results and their impacts. Later, even before I arrived home the test results and covering letter had already been sent to me, that’s how efficient this company is. Just to close please may I just finish by thanking the Pindrop team at Harley St for their kind and thoughtful service and I have no hesitation in recommending you to others as your an excellent company.”

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Posted 4 months ago

“Good efficient service.”

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Posted 4 months ago

“Brilliant service both with receptionist and the lovely girl who removed my earwax. I was made to feel completely happy and informed with what was happening - thankyou”

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Posted 4 months ago

“I used to struggle with old fashioned NHS hearing aids, until a friend introduced me to Pindrop. For last few years I have been using modern state of the art Aids, purchased from Pindrop. However, the thing which sets Pindrop apart from other providers, is the first class personal and technical service of the Clinical Audiologists. My latest need for visits to your Kings road Centre, introduced me to a new expert from your Organisation called Ms Elizabeth Kingsmith. I cannot speak too highly of her technical skill, Patient care and helpful friendly attitude. When I was introduced to Pindrop by a colleague, he spoke in very glowing terms of such Service, but I am pleased to say that every word has been born out. The lady previous to Elizabeth who helped me, at Kings Rd Christina Kourie, was also first class ,as is the helpful receptionist, Georgia. So my conclusion is 'Thank you Pindrop for being a superbly run business with a track record of employing a splendid team of highly competent staff.”

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Posted 4 months ago

“Saw Sara for my routine check up. As always she was so helpful and quickly sorted out one or two issues. Have been very satisfied with the service received from Pindrop over the last couple of years and would definitely recommend using them as your go to Audiology practice.”

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Posted 4 months ago

“Elizabeth was fantastic—very professional and explained my results clearly. I felt well taken care of throughout the process. Highly recommend her customer service!”

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Posted 4 months ago

“Great customer service. Very professional consultation and very clear explanation of results. Elizabeth is absolutely excellent.”

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Posted 4 months ago

“Professional and efficient service. Wax build up fully removed in just 10 minutes and my hearing has improved exponentially. Before I had the procedure done I considered £80 a bit steep, but afterwards I'd have no hesitation in saying it was worth it!”

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Posted 4 months ago

“Sara, as always, looks after us in a kind, professional manner. Always helpful and extremely friendly. A real asset to Pindrop. Without fail, Natasha always greets us with warmth as soon as we walk in. Have been customers of Pindrop for several years and have always received excellent service”

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Posted 5 months ago

“My husband had a very successful appointment today with a kind and helpful audiologist.”

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Posted 5 months ago

Pindrop Hearing is rated 4.9 based on 867 reviews