“I recently took my Father who has Parkinson’s and Dementia to have a wax removal Procedure. This was done in a highly professional and informative manner and the consultation was conducted in a clear, compassionate and respectful way. My only complaint is the exorbitant price Senior Citizens now have to pay for this originally free NHS procedure - £50 for 1 ear, £80 for both.”
“I recently had an appointment for Audiology and Pressure test and was seen straight away. Audio tests went very well and very happy overall and would have given 5 if it wasn't for the issues below... However the pressure test equipment did not work so had to return following day.
I got a call to say due to technical issues they were running late so I went approx 30mins after only to find there were no technical issues but they didn't have a clinic earlier on and the audiologist only came in after I had arrived and therefore had to wait another 15mins before been seen.”