Pindrop Hearing Reviews

Name: Pindrop Hearing
Rating: 4.89

4.9 Rating 815 Reviews

83 %

of reviewers recommend Pindrop Hearing

Company Reviews

Metrics

Info

4.9

Based on 815 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Pindrop Hearing:

Pindrop Hearing is an industry leading, independent Audiology practice providing the very highest standards of clinical Audiology in London. We specialise in Diagnostic Hearing and Balance tests, the latest and most sophisticated digital hearing aids, ear wax removal, tinnitus rehabilitation and Paediatric Audiology.

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Phone:

0207 487 2660

Email:

info@pindrophearing.co.uk

Location:

41 Harley Street, London,
W1G 8QH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a visiting American, I had need of assistance with my Phonak hearing device. Pindrop responded immediately to my request. Excellent service.”

Helpful Report

Posted 2 days ago

“I am so pleased I found this clinic after googling for hours on end - and I knew they were the right clinic for me when my initial enquiry was answered immediately on Monday morning following my Saturday email. The service was excellent, clear/ focused from the start, and the cost was easily the best value I could find anywhere. My appointment was confirmed the same day for within two days, there was no waiting around and on my attending today the premises were absolutely spotless with friendly and very helpful staff. The appointment itself was a test series with high end tech administered by a very professional and attentive specialist who explained the process, and afterwards the results and their impacts. Later, even before I arrived home the test results and covering letter had already been sent to me, that’s how efficient this company is. Just to close please may I just finish by thanking the Pindrop team at Harley St for their kind and thoughtful service and I have no hesitation in recommending you to others as your an excellent company.”

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Posted 1 week ago

“Good efficient service.”

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Posted 1 week ago

“Brilliant service both with receptionist and the lovely girl who removed my earwax. I was made to feel completely happy and informed with what was happening - thankyou”

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Posted 2 weeks ago

“I used to struggle with old fashioned NHS hearing aids, until a friend introduced me to Pindrop. For last few years I have been using modern state of the art Aids, purchased from Pindrop. However, the thing which sets Pindrop apart from other providers, is the first class personal and technical service of the Clinical Audiologists. My latest need for visits to your Kings road Centre, introduced me to a new expert from your Organisation called Ms Elizabeth Kingsmith. I cannot speak too highly of her technical skill, Patient care and helpful friendly attitude. When I was introduced to Pindrop by a colleague, he spoke in very glowing terms of such Service, but I am pleased to say that every word has been born out. The lady previous to Elizabeth who helped me, at Kings Rd Christina Kourie, was also first class ,as is the helpful receptionist, Georgia. So my conclusion is 'Thank you Pindrop for being a superbly run business with a track record of employing a splendid team of highly competent staff.”

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Posted 2 weeks ago

“Saw Sara for my routine check up. As always she was so helpful and quickly sorted out one or two issues. Have been very satisfied with the service received from Pindrop over the last couple of years and would definitely recommend using them as your go to Audiology practice.”

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Posted 2 weeks ago

“Elizabeth was fantastic—very professional and explained my results clearly. I felt well taken care of throughout the process. Highly recommend her customer service!”

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Posted 3 weeks ago

“Great customer service. Very professional consultation and very clear explanation of results. Elizabeth is absolutely excellent.”

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Posted 3 weeks ago

“Professional and efficient service. Wax build up fully removed in just 10 minutes and my hearing has improved exponentially. Before I had the procedure done I considered £80 a bit steep, but afterwards I'd have no hesitation in saying it was worth it!”

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Posted 3 weeks ago

“Sara, as always, looks after us in a kind, professional manner. Always helpful and extremely friendly. A real asset to Pindrop. Without fail, Natasha always greets us with warmth as soon as we walk in. Have been customers of Pindrop for several years and have always received excellent service”

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Posted 3 weeks ago

“Excellent service and helpful in all ways. Good initiatives to help us make a descision”

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Posted 4 weeks ago

“My husband had a very successful appointment today with a kind and helpful audiologist.”

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Posted 4 weeks ago

“Attentive and professional.”

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Posted 1 month ago

“Very efficient and professional procedure.”

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Posted 1 month ago

“A very professional set up. Quick in the uptake on issues I was facing and technically competent, helpful and quick in sorting out issues with the Phonak app. I moved away from London and initially resolved to go local, but ended up returning to Pindrop because their service is excellent.”

Helpful Report

Posted 1 month ago

“It's so nice to be able to hear well again! No more struggling to hear the Pilates and Yoga instructors. Pindrop have taken great care to ensure I have exactly the right hearing aids and I'm immediately enjoying the results. Wonderful service and ongoing care package.”

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Posted 1 month ago

“Overall, a great service. We required advice and a hearing aid for our teenage daughter for whom there are very limited private clinic options in the UK as she is under 18. I was recommended Pindrop and they were most excellent. The service was urgent and time critical as our daughter was going back to school and we live outside London so we only had 4 days to go from initial appointment to hearing aid fitted and sorted. Pindrop managed to pull this off seamlessly. Our daughter is now at school, hearing properly for the first time in many years and flourishing. Thank you so much for all your great work and such timely intervention. We would strongly recommend the service and all the professionals we dealt with.”

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Posted 1 month ago

“Very good service and most helpful”

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Posted 1 month ago

“Very friendly staff from the moment I stepped foot inside. The clinician that removed the ear wax was calm, patient and communicative, and I felt amazing afterwards!”

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Posted 1 month ago

“I attend Pindrop clinic yearly for wax removal. I am extremely nervous. The Dr is SO patient with me. She makes my anxiety go from 100 to o in no time. Thank you so much. Christine”

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Posted 1 month ago

Pindrop Hearing is rated 4.9 based on 815 reviews