Pindrop Hearing Reviews

Name: Pindrop Hearing
Rating: 4.89

4.9 Rating 835 Reviews

83 %

of reviewers recommend Pindrop Hearing

Company Reviews

Metrics

Info

4.9

Based on 835 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Pindrop Hearing:

Pindrop Hearing is an industry leading, independent Audiology practice providing the very highest standards of clinical Audiology in London. We specialise in Diagnostic Hearing and Balance tests, the latest and most sophisticated digital hearing aids, ear wax removal, tinnitus rehabilitation and Paediatric Audiology.

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Phone:

0207 487 2660

Email:

info@pindrophearing.co.uk

Location:

41 Harley Street, London,
W1G 8QH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Entering a Harley Street professional clinic and being told there was no time limit on my consultation— that we would take as long as needed to find a solution— was truly refreshing and reassuring. This is such a contrast to other services that rush you through a 15-minute slot, and even my recent NHS GP visit where I was reminded I had only 10 minutes. The team, the equipment, and the overall setup are second to none. I highly recommend them.”

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Posted 6 hours ago

“I had a consultation with Elizabeth who was very helpful, thorough and informative. She was also attentive to my concerns, and was able to answer all my questions. Elizabeth, and all the staff at Pinpoint Hearing, were polite and friendly, and I would recommend them without hesitation.”

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Posted 6 days ago

“We are so happy with the exam Elizabeth did for my son. Very thorough, polite and informative. We would recommend her wholeheartedly.”

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Posted 1 week ago

“CHRISTINA HAS ALWAYS MADE US VERY WELCOME AND HELPED WITH MY HEARING AIDS. ANY PROBLEMS ARE SOLVED IMMEDIATELY AND LUCKILY I HAVE HAD NO PROBLEMS TO DATE. CHRISTINA HAS SAID SHE IS ALWAYS ON THE END OF THE TELEPHONE IF I DO HAVE ANY PROBLEMS.”

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Posted 1 week ago

“I use Pindrop regularly for wax removal. I find the service prompt, courteous and very efficient.”

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Posted 1 week ago

“Very easy to get an appointment and staff helpful and able to assist and follow up once product has been delivered.”

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Posted 1 week ago

“Excellent service really quick coffee is good to”

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Posted 2 weeks ago

“Excellent visit to Pindrop Kings Road today. Georgia provided a welcome cup of coffee on arrival (it was sleeting outside). Elizabeth's checkup was very thorough and her advice and explanations were clear and helpful.”

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Posted 2 weeks ago

“Extremely satisfied with the service of the audiologist and receptionist. Very professional staff and No discomfort whatsoever 10/10!!”

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Posted 2 weeks ago

“Harri made me feel extremely comfortable, he explained thoroughly what to expect during the tests and was diligent at checking I was feeling OK. He made sure I was sitting in the waiting area after the test and had a cup of tea before I left. It was a 1.5hour test during which I felt cared for and treated sympathetically. I would highly recommend Pindrop Hearing!! Michelle, London”

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Posted 2 weeks ago

“Sorry that was a mistake - I do not have a complaint, in fact I am delighted with my everything I get from Pindrop! The service is first class and my appointments at Palmers Green always make me feel special and well looked after! Thank you for your care.”

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Posted 2 weeks ago

“I visited pindrop as a result of a referral from SWR my employers Test procedure was done professionally and now I am waiting for my kit to arrive.”

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Posted 3 weeks ago

“Good service well explained throughout”

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Posted 3 weeks ago

“The audiologist was professional and friendly. Solved my issue with no fuss.”

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Posted 3 weeks ago

“A 5 star review for a top service & treatment. I have been using Pindrop in Winchmore Hill for a few years and my experience has always been very satisfactory. All staff are professional, friendly and helpful. The reception area and treatment room are spotless, welcoming and comfortable. Thank you for the excellent ear wax removal treatment!”

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Posted 3 weeks ago

“A comfortable, efficient service. Knowledgeable staff - a professional pleasant appointment.”

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Posted 3 weeks ago

“A top notch service all round, including the ability to schedule and reschedule appointments as needed.”

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Posted 1 month ago

“Cannot book an appointment , keep leaving messages and nobody returns calls and the online booking system is frozen !”

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Posted 1 month ago

Dear Ms. Mayer, Thank you for sharing your feedback. After reviewing the details, we can confirm that you contacted us on 31/10 to arrange an appointment. A successful online booking was made at 2:52 p.m. after our external call centre advised that our clinic was temporarily closed for a company meeting. Our team followed up with an email to ensure you had no further questions and also returned your call at 3:40 p.m., though unfortunately we were unable to reach you. We sincerely apologise for any inconvenience this may have caused. We truly value all feedback as it helps us improve our service, and we look forward to welcoming you to your upcoming appointment. Kind regards, The Pindrop Hearing Team

Posted 1 month ago

“On the 21/10/25, Myself and my husband visited the Harley Street branch. On entering the building the receptionist spoke to us straight away giving instructions of signing in and which floor to go to. There is a lift in this building if you can't use stairs. Arriving at Pindrop reception, Fiona was attentive speaking to us immediately we walked through the door and checked us in. She also asked if we would like a drink, nice touch. We went into my appointment and saw Hari/(Harry). He was excellent asking what had brought me to Pindrop today and gathered background information. He then explained everything that was going to happen to reasure me. I did a hearing sound test in a see through sound proof unit within the room. Once that test was complete he thoroughly explained the next test that he was going to do reassuring me all the time. After the tests had been completed he thoroughly explained the results to myself and my husband. The results were sent to my consultant that afternoon. Excellent service and I would recommend Pindrop to anyone needing private hearing tests.”

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Posted 1 month ago

“Excellent service and advise post purchase”

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Posted 1 month ago

Pindrop Hearing is rated 4.9 based on 835 reviews