Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,163 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never traded with Physical Gold before so rather nervous - ATS and others weren't able to supply. However I'm please I took the plunge - I was dealt with obligingly and as an individual. Everything efficient. Coins arrived this morning, on time and in perfect condition. Probably my first choice for future dealing.”

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“Quick response and quick delivery, Excellent!”

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“Service from Physcial Gold is 1st class. Even in the midst of the global COVID-19 pandemic, Dan and the team still managed to get my order to me in 2 working days. Unbelievable! What’s more is all their products are VAT FREE! Absolute blessing for collectors and investors alike! Thank you 🙏🏻”

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“In view of the difficult circumstances at the present time I was suitably impressed by the ease of contact by phone & email & the honesty in the answers to the questions I had. Highly recommended !”

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“Thank you very much for the exceptional customer service. Especially I would like to highlight Daniel's professionalism and patience in answering my endless queries prior to placing the order. Highly recommended.”

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“Excellent customer service. Showing the customer how important he or she is. The owner and employees at Physical Gold know what they are selling, inside and out. The owner is truly worth his weight in gold👍 "cheers"⭐️ ⭐️ ⭐️ ⭐️ ⭐️”

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“Excellent service during this time of supply chain disruptions, I can't fault them, I can only recommend them”

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“Daniel was very fast at dealing with my requests, and completely transparent on pricing and market spot positions.”

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“Physical Gold is an excellent company. Their staff are helpful and seek to assist wherever possible. My order arrived quickly and I am very happy with the service I received. The deals on offer on their website are well worth looking at.”

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“They go out of their way to get your goods to you. They always email you back very quickly if you email them and get it sorted. Have used them 4 times. A shipment got lost for a while, which was not their fault and they sorted it. Great service.”

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“Easy, straight forward service. Super fast delivery. Product perfect and clearly brand new. Going back to do more business soon :-) 10/10”

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“Quick service.”

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“Very good advice on the phone. Swift and discrete delivery. Would use again.”

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“I was very pleased to receive my gold very quickly. Customer service was very prompt when I had a query. Impressed!”

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“My first purchase from Physical Gold. No hassle and a next day delivery.”

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“Staff were very helpful with my enquiry, and i will use them again.”

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“it s easy and reliable.”

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“I have been very pleased with all orders I have received from PHysical Gold. Delivery has been prompt too.”

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“Really good service, fast and secure delivery, and friendly personnel.”

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“My first order.All went well, delivery arrived at time stated Dan gave very good, ciear answers to my questions with considerable patience R.F”

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Physical Gold is rated 4.9 based on 1,163 reviews