Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,163 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received excellent service from both members of the team that I spoke to on the phone very helpful and kept me up to date regarding my orders. Thanks. Five stars.”

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“Really great and impartial advice from Dan, tailored to your individual requirements. Very simply explained, from the initial conversation through to purchase, completion and delivery. Service was excellent and would recommend to anyone.”

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“Very prompt delivery and the cheapest online prices around”

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“All good except a "Your order has been despatched" email linked to a different order, sent elsewhere, that made heart pound until realising the URL was incorrect.”

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“Good service very straight forward recommended site”

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“Answered my questions quickly and delivered on time”

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“Very happy with the service and delivery time. will defiantly use them again.”

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“I can not trust online purchasing for gold. But first time I bought gold online on 16 November 2020 through Physical Gold. You can trust this company definitely. I believe. this company, everyone can trust this company. When I will receive my items I will place more orders. Thanks”

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“No problems with my purchase.”

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“As a first time and very small time buyer the customer care could not have been better. I would not like to say they held my hand but it felt like it. Very nice, reliable and honest staff and service.”

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“First time I have purchased from Physical Gold - Item as described , helpful staff and excellent service.”

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“Good computation”

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“As a first time customer all questions were answered and appreciated.”

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“But Royal Mail "sign for me" and put the package in mail box, intead of ring the dorbell (I was there, working from home). Discret packaging, Fast delivery. Coin, bills, everything great :-)”

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“The process was made very easy. A call from Daniel quickly explained the risks and potential in the markets. There was no pressure at any time to by just good honest advise. My order was quickly processed and delivered. Great service”

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“Excellent service”

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“Unbeatable prices and very friendly telephone support :) Online ordering process is simple and straitforward. Definitely a Company I would use in future and recommend to anyone buying gold online. Thanks.”

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“Quick, easy and nice customer service”

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“This is the first time as a company we have invested in gold bars. The guidance provided by Dan Fisher was sensible, straight forward, and to the point. We are accomplished investors in other assets, but this is our first time buying gold and it will not be the last with Dan and his team. Thank you Chartered Financial Advisers - North West”

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“Being a first time investor in silver I was a bit anxious about the whole process. But I need not have worried. I was easily able to speak to a member of the Physical Gold team who reassured me about my parcel being delivered to a local newsagent, and my silver arrived safe and sound earlier than I expected.”

Helpful Report

Physical Gold is rated 4.9 based on 1,163 reviews