Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.85

4.9 Rating 1,043 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,043 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time buying from this company. Was a bit apprehensive considering I was purchasing a significant amount. Called the first time to check and confirm some information but was able to get through to anyone. It was a Saturday so I thought to leave the whole process till Monday, however was pleasantly surprised to get a call back from Dan who explained what I needed to know. The whole process was smooth. I'm happy and plan to purchase again very soon. Great service! Thank you!”

Helpful Report

“Customer service - exceptional professionalism; Delivery - trouble-free and immediate (after ordering, the next day the product at the recipient); One negative issue: the description of Gold Sovereign reads: 'Nowhere else will you receive a Certificate of Authenticity and buyback guarantee, but unfortunately no such certificate is included in the shipmen”

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“good experience.all questions answered promptly.fast delivery.”

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“Timely efficient service”

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“Excellent service. Everything well explained at all stages. Very pleased.”

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“Very professional and fulfilled all the promises given Also had follow-up telephone call to ask if the could help in any way.”

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“This was my first purchase from physical gold. They were well priced and efficient. I shall be keeping an eye on their stock from now on.”

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“Easy website to navigate with excellent descriptions of sale items with helpful commentaries on each”

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“First time purchase, sovereigns, everything went very smoothly and delivery was next day. Excellent”

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“Excellent customer service and communication”

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“From the first contact with the firm, I was treated politely and given all the information I required on the subject of gold purchase. I was always kept informed during our contract.”

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“Package arrived very quickly after payment made. No fuss buying process with clear instructions online. Will use again and would recommend.”

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“I have never purchased precious metals online and was reluctant in the beginning. But having spoken to Dan, who's advice was very professional and tailored to my needs, i braved a purchase. Communication was excellent, and i recieved tracking info and my order arrived the next day. Excellent service. Will buy again.”

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“Easy to navigate website, clear transaction options, free delivery, over the moon! Thanks”

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“Good advice, swift response, business details verifiable. Highly recommended.”

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“Top+ Quick”

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“A genuine 5-star review. Never, ever heard of "Physical Gold" before but it was the middle of the night and I woke up having this “idea” to purchase one of the new Platinum Jubilee bullion coins – was clicking around everywhere from the Royal Mint to (other competitors) … In my research, Physical Gold was not ONLY the most competitively priced but there wasn’t quite as much “Online pressure?” (if that’s the best explanation)… Simple few details and a few clicks and my order was placed… Job done. I called the next day as I did put in some specific requests in the “comments section” and the gentleman that answered the phone was very obliging; nothing too much trouble… Just a genuinely positive experience all-around. Not very much else to say really. But I know where I’m gonna be scrolling through the next time I’m looking to buy more stuff 😊 Keep up the good work ladies and gents!”

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“Quick and easy online transaction, fast delivery. Also helpful telephone conversation about future investments Happy customer.”

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“delivery was very quick. plenty of information on the website”

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“Dan is a friendly knowledgeable guy, he took the time to go through different options, his prices are very good, and if spending a larger amount is open to a sensible offer. I bought from here many times and have recommended to friends as well.”

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Physical Gold is rated 4.9 based on 1,043 reviews