PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,714 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 17th September 2025

Darren Cabon

PetsPyjamas 5 star review on 11th September 2025

Tracy Kirbyshire

PetsPyjamas 5 star review on 10th September 2025

Rachel Denman

PetsPyjamas 5 star review on 18th August 2025

Nicola Ashworth

3562

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service, as usual left to the last minute to book a birthday surprise for my husband’s 75th birthday. Requiring a ground floor was also another hurdle to get over. Alison Reynolds was fantastic not only found us a great venue Alison also managed to get a free upgrade as a birthday treat! Thank you so much really grateful for your help and advice.”

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Posted 2 years ago

Dear Jenny, I’m happy to hear that our team provided you with excellent service for your husband's 75th birthday! I’ll make sure that Alison receives your feedback. I’m sure it will make her day! Very Best Wishes, Jess from PetsPyjamas 🐾

Posted 2 years ago

“Really easy to make a booking. Lovely choice of Hotels and places to stay. Very helpful.”

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Posted 2 years ago

Thanks for your 5-star review! We sincerely appreciate your feedback.

Posted 2 years ago

“Ashley was incredibly helpful and knowledgeable.”

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Posted 2 years ago

“Good price , dog goes free and extra 10% off”

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Posted 2 years ago

“SimonGreat response from Kerry over the weekend, accommodation was booked after options were given, and my surprise for my wife and dog is all sorted, thank you again...regards Simon”

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Posted 2 years ago

“We spoke to Zaharia, she was fantastic,really helpful and supportive and got us booked in really quickly”

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Posted 2 years ago

“Looking forward to our hotel break we have never stayed in a hotel with our dog before we have always been camping or to a caravan. I was really surprised when I found pets pyjamas and could book a hotel with our dog . A short while later our hotel break was booked. Quick and simple .”

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Posted 2 years ago

“Love easy way to book a holiday with your dog at wonderful paces”

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Posted 2 years ago

“Fast friendly response”

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Posted 2 years ago

“Again I booked our dog friendly break with petspyjamas. They found us another long weekend break this time with everything that we would like 👍”

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Posted 2 years ago

“First time user. Found website difficult to use. Links for pricing were confusing causing me to think that I had made an incorrect selection. Phoned and found the experience of booking extremely good.”

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Posted 2 years ago

“Spoke to PetsPyjamas, explained to them what we wanted. Within 2 hours they phoned back confirming all our requests for the booking.”

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Posted 2 years ago

“Received lovely helpful service looking forward to my visit”

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Posted 2 years ago

“Extremely helpful and went out of their way, in the evening, to ensure I was able to confirm my booking with my two dogs. Communication was excellent which I personally think is key to good customer service, so thank you.”

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Posted 2 years ago

“I had a very helpful lady with the name of Lynda She assisted me to book a stay in one of your Pets Pyjamas establishments”

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Posted 2 years ago

“Good selection of accommodation and quick to respond to the booking.”

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Posted 2 years ago

“Lynda was great - taking the time to find a hotel that suited our location, facilities and budget requirements for a specific date!”

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Posted 2 years ago

“Most impressive! I was contacted by Lynda who dealt with every issue that I raised in a professional but very friendly manner. I was made to feel a valued customer and would definitely rate her as 5 stars.”

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Posted 2 years ago

“Quick answer to question very pleasant spoke to kerry”

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Posted 2 years ago

“A wonderful selection of places to stay and often with package offer deals. Very easy to enquire about a booking and confirmation of availability with different options was provided within 30 minutes of the booking enquiry.”

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Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,714 reviews