PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,125 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,125 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick delivery, lots of updates provided too .”

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Posted 6 months ago

“First time if using. Very efficient”

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Posted 6 months ago

“Customer service is great”

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Posted 6 months ago

“Excellent product and excellent service 👌🏼”

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Posted 6 months ago

“Great customer service; good price and well informed about delivery”

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Posted 6 months ago

“Contact as soon as ordered, kept me in the loop every step of the way , would definitely recommend and use again , item arrived quickly, all in good time , perfect fit , son loves them”

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Posted 6 months ago

“Always the best prices for our dog food from Pet n Pony. Will keep using them in the future!”

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Posted 6 months ago

“Cheaper than anyone else on the day I needed to order. Very good delivery and now got a happy dog”

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Posted 6 months ago

“Fantastic company to deal with. Love it that they notified you with each step of the order, unlike some companies who you have to chase! Would highly recommend PetnPony 🌟🏆”

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Posted 6 months ago

“Good prices, prompt despatch”

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Posted 6 months ago

“The communication and speed of dispatch from Pet n Pony were first class, and I wouldn’t hesitate to use them again. The items I bought arrived via courier a couple of days after purchase.”

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Posted 6 months ago

“Absolutely great service! When something I ordered became out of fstock, I was called up and was offered a replacement item (a different flavour of the same product) or a refund. Just a phone call, but meant so much. Can tell it's a family run business and I'm happy to be able to support them!”

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Posted 6 months ago

“Excellent company. Great communication. Swift delivery and especially like they do points. Just bought a lot of great natural treats with the points I gained having their dog food on subscription”

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Posted 6 months ago

“Great service, kept up-to date from start to finsh. Highly recommend”

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Posted 6 months ago

“Fast delivery, good quality stirrup leathers. Very happy. Would recommend”

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Posted 6 months ago

“Order just what I wanted arrived quickly very pleased”

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Posted 6 months ago

“Used for first time for dog food .Good price and prompt delivery .”

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Posted 6 months ago

“Very swift delivery excellent product competitive price”

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Posted 6 months ago

“I ordered a pair of wellies but too tight so they exchanged them for me really quick service”

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Posted 6 months ago

“I was pulling my hair out as my dog food was no longer available online anywhere. Thanks goodness for your website and company. Easy ordering and fast prompt delivery. I will definitely be ordering again. Many Thanks 🙏🏻👍🏻”

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Posted 6 months ago

PetnPony is rated 4.8 based on 2,125 reviews