PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,126 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,126 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and super quick delivery. Highly recommend”

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Posted 3 years ago

“Petnpony informed me that there was problems with the supplier and when I explained that my dog (who is large) has a specific diet and can only have Burns dog food or she is very ill! And they were helpful and delivered part of the order which I needed the most before I ran out”

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Posted 3 years ago

“Excellent Customer Service from Order to Delivery. You order receive an acknowledgment and straight away your order is dispatched. Couldn’t ask for more.”

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Posted 3 years ago

“PetnPony supplied the dog food I needed promptly and efficiently. My only complaint is their constant nagging for me to leave a review. All good otherwise.”

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Posted 3 years ago

“Efficient service & delivery.”

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Posted 3 years ago

“Excellent service. Came before I was expecting. Would certainly use again.”

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Posted 3 years ago

“Excellent communications from PetnPony. The jacket I bought was perfect fit, waterproof and very elegant for my wife”

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Posted 3 years ago

“Excellent price & fast delivery.”

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Posted 3 years ago

“Excellent and quick service. Highly recommend.”

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Posted 3 years ago

“Excellent service from order to delivery as received within days.”

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Posted 3 years ago

“I am totally happy with my order of Canagan dog food. What a great service from PetnPony, from order to delivery was super fast and was at a great competitive price. Thanks I’ll be ordering again”

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Posted 3 years ago

“Quick delivery. All items as expected and at a great price”

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Posted 3 years ago

“Lovely post purchase email, fast shipping and competitive pricing”

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Posted 3 years ago

“Such quick service for ordering over seas. You guys were wonderful thank you!”

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Posted 3 years ago

“Communication was excellent, delivery was quick, product was excellent.”

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Posted 3 years ago

“Excellent product. Delivery on time. Would recommend.”

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Posted 3 years ago

“My boots arrived on the day they were supposed to and are so comfortable, in fact I wore them all day on the day they arrived with no ill effects (unusual for new shoes!) and have worn them daily since. Thank you”

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Posted 3 years ago

“Great to do business with. Nice product, speedy delivery. Would use again.”

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Posted 3 years ago

“prompt service, great coat”

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Posted 3 years ago

“Excellent service at great prices”

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Posted 3 years ago

PetnPony is rated 4.8 based on 2,126 reviews