PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.83

4.8 Rating 1,989 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top drawer, got what I needed quick and easy 👍🏻”

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Posted 1 year ago

“Very good service and my riding trousers were great”

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Posted 1 year ago

“I’ve ordered from PetnPony several times now. They’re always the best priced for my dog food, with free, efficient delivery. Great service. Thank you.”

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Posted 1 year ago

“Good price and very fast delivery thank you”

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Posted 1 year ago

“Excellent service, very quick delivery, first time using thus company, will do so again”

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Posted 1 year ago

“Competitive prices, love my dog food comes straight to our door even better it’s a family run business”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

“Excellant service”

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Posted 1 year ago

“Really good product and prompt delivery thank you. Item was down to be delivered the next day but it arrived the next day first thing.”

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Posted 1 year ago

“Love the boots, excellent quality! Service and delivery time brilliant”

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Posted 1 year ago

“We bought a fish tank cabinet from Pet n Pony for a better price than I saw anywhere else. No issues whatsoever, and they called to facilitate delivery, which was really helpful. Recommended :)”

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Posted 1 year ago

“Quiz delivery, great communication, very well packaged. Very happy with my experience.”

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Posted 1 year ago

“Good Service, fast delivery”

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Posted 1 year ago

“quick delivery lovely quality product”

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Posted 1 year ago

“Competitive prices and easy efficient service for ordering and delivery”

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Posted 1 year ago

“Brilliant service, fast delivery and affordable prices”

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Posted 1 year ago

“Ordered a Wintec bridle online ...very pleased with the price and service - so quick to despatch and kept in touch all through the transaction. Would recommend and will use again for new equestrian purchases.”

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Posted 1 year ago

“Fast delivery, item as expected.”

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Posted 1 year ago

“Excellent customer service. Received very friendly email after placing order and regular updates regarding status if order and delivery. Would definitely order from this company again.”

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Posted 1 year ago

“Excellent service, great communications and speedy delivery delivered! Highly recommend”

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Posted 1 year ago

PetnPony is rated 4.8 based on 1,989 reviews