PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.83

4.8 Rating 2,178 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service, well packaged items and great selection.”

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Posted 4 years ago

“Very easy website to use and always fast delivery. Also no issues when I have had to make a return :)”

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Posted 4 years ago

“Great service, they arrived super quickly. Would definitely buy from petnpony again”

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Posted 4 years ago

“The item was as described and true to size. Prompt delivery couldn't be happier”

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Posted 4 years ago

“Lovely friendly service, very pleased with how ive been treated as a customer. I had a question on my order and it was dealt with quickly and no further problems. Overall very pleased with the company”

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Posted 4 years ago

“Can't fault the service”

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Posted 4 years ago

“Moved our dog onto this wet food under guidance from a specialist vet to help with what is suspected to be a form of dietary-triggered colitis. Pet and Pony seemed to be the cheapest supplier online and the deliveries have been very quick, often within a day which for a family run business is an incredible turn around time, even over Christmas. You wouldn't be able to tell from the food itself that there's no meat content in it as it looks like a regular wet food mousse. the dog happily wolfs it down which is a big plus.”

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Posted 4 years ago

thank you for the great review

Posted 4 years ago

“Really good website, delivery super quick….brilliant”

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Posted 4 years ago

“Quick delivery and very happy with the product. Much cheaper to purchase then I have found anywhere else.”

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Posted 4 years ago

“Very good service, easy to order, online good packaging and swift delivery. Good price for the Le Mieux coat.”

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Posted 4 years ago

“Great company and my item was delivered very quickly! Thank you”

PetnPony 5 star review on 19th January 2022

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Posted 4 years ago

“Brilliant service and super fast delivery”

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Posted 4 years ago

“Love it sooo amazing just what I thought”

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Posted 4 years ago

“Fantastic coat. Good fit & seems comfort on my dog who dislikes wearing one.”

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Posted 4 years ago

“Great website, easy to use. And super speedy postage. I was really happy with the whole shopping experience”

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Posted 4 years ago

“Quick and efficient”

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Posted 4 years ago

“Very easy ordering system, kept up to date about my order and very quick delivery. Highly recommend and I will use again in the future.”

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Posted 4 years ago

“Quick delivery and excellent price!”

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Posted 4 years ago

“My puppy was prescribed hypoallergenic mousse food as she has inflammation of the intestines. Was unable to source this food anywhere apart from here. The delivery was quick and prompt too. Would highly recommend this company 😁👍”

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Posted 4 years ago

“Excellent product, communications and delivery”

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Posted 4 years ago

PetnPony is rated 4.8 based on 2,178 reviews