In the Paper Reviews

Name: In the Paper
Address: Weardale Business Centre, Martin Street, Stanhope, Stanhope
Rating: 4.27

4.3 Rating 3,888 Reviews

82 %

of reviewers recommend In the Paper

4.3

Based on 3,888 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope
Stanhope
DL13 2UY

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In the Paper 5 star review on 2nd March 2022

Linda

In the Paper 5 star review on 16th June 2020

Caz Hall Rotherham

In the Paper 1 star review on 12th December 2017

Kirsty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really really happy with the product. Only downside is there is slight scratches across the keyring but other then that I’m really happy.”

Helpful Report

Posted 5 years ago

“Gift arrived just in time.”

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Posted 5 years ago

Hi Debbie Can you contact our customer service team at sales@inthepaper.co.uk so they can look into this for you? please accept our apologies for any inconvenience.

Posted 5 years ago

“Great products. Packaging could have been better though. Especially if you are giving the item as a gift. Boxes were just plain cardboard which had seen better days.”

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Posted 5 years ago

“Ordered the MillWall personalised cufflinks. They were nice, however the writing around the 'Millwall Lion' was so small - could hardly read it!”

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Posted 5 years ago

“Product is fine no problems with that. The problem was with the football club and their total lack of support for the fans. Totally disappointed with Blackpool F.C., thank god they are not my football club!!”

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Posted 5 years ago

“Quite cheap - unlikely to last long. The corners already appear to be 'stretched' - BUT good for the novelty factor”

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Posted 5 years ago

“Very disakpointed wlith quality also no washing details”

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Posted 5 years ago

Hi Stephen I am sorry that you weren't happy with your order. Please contact our Customer Service Team on 01388528000 or sales@personalisedfootballgifts.co.uk so they can look into this for you.

Posted 5 years ago

“The mug and card was really nice. Packaging for delivery can be improved as mug was not wrapped in bubblewrap and card was eventually dented.”

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Posted 5 years ago

“Although the front cover was great the message inside ran off the page The postage charge seemed excessive”

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Posted 5 years ago

Hi I am sorry you are not 100% happy with your card. Can you contact our Customer Service Team on 01388528000 or sales@personalisedfootballgifts.co.uk

Posted 5 years ago

“Small cup”

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Posted 5 years ago

Hi I am sorry that you are not 100% happy with your purchase. All our mugs are a standard 10 oz size. However please contact our Customer Service Team on 01388528000, sales@personalisedfootballgifts.co.uk

Posted 5 years ago

“Hi team, I order before one week, and still u haven’t get my shipping number!”

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Posted 5 years ago

“Postage expensive !! Not happy !!”

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Posted 5 years ago

Hi I am sorry that you are not happy with the postage you have paid. We do offer more than one option for you to choose. If you would like to discuss this further, please contact our Customer Service Team on 01388528000 or sales@inthepaper.co.uk

Posted 5 years ago

“The T shirt arrived promptly as stated but it was too small,unfortunately I cannot get the company to send me a RMA so I can exchange it for a larger size . This has ruined my experience and I am left with USELESS GIFT”

Helpful Report

Posted 5 years ago

Hi Jackie I am sorry that you are unhappy with your order. Unfortunately as the items are personalised they are made for each order so we can't accept a return if you order the wrong size. However please contact our customer service team for other options

Posted 5 years ago

“Not quite the quality i expected, for the price. Birthday present so a little disappointed.”

Helpful Report

Posted 5 years ago

Hi Can you contact our Customer Service Team on 01388528000 or sales@personalisedfootballgifts.co.uk so that we can look into this for you?

Posted 5 years ago

“Came really quickly and the print was amazing. Sizes are a tad small and the print could be bigger but overall great purchase.”

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Posted 5 years ago

“After speaking to the customer services I was happy with the way they resolved my complaint.”

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Posted 5 years ago

Hi, I understand our Customer Service Team have contacted you to look into this for you and that you are now happier with the outcome.

Posted 5 years ago

“The flask I received wasn’t really what I wanted but contacted the company who did everything they could to resolve my problem. Customer service very good”

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Posted 5 years ago

Hi Mark Please contact our customer service team on 01388528000 so they can look into this for you

Posted 5 years ago

Hi Mark Our Customer Service Team have been trying to get in touch with you about your item. We would love to sort this problem out for you if you can contact us?

Posted 5 years ago

“Was hoping that the badge would be more noticeable. Stand out more. Nice product but slightly disappointed by the badge.”

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Posted 5 years ago

“Colour was just as described, arrived on time, like the design. Material thinner than would have liked.”

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Posted 5 years ago

Hi Please contact our Customer Service Team if you would like them to look into this for you.

Posted 5 years ago

“Unhappy sorry”

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Posted 5 years ago

Hi Christine I understand you have been in touch with our customer service team. Unfortunately you hadn't added the personalisation to the 2nd item and we printed it exactly as the order was received. They have offered to replace it at a significantly discounted price but I understand you do not wish to do this. If there is anything else we can do to help, please get in touch with us.

Posted 5 years ago

In the Paper is rated 4.3 based on 3,888 reviews