Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,998 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,998 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 23rd January 2026

Will

Permagard 5 star review on 16th August 2025

Michael Searle

110

Anonymous

Anonymous // 01/01/2019

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“Great service all round”

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Posted 3 years ago

“Ordered on line on a Sunday evening, delivered on Tuesday. Great product and service, and loved the 100% recyclable packaging - even the foam packing chips were dissolvable in water to dispose of in the garden!”

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Posted 3 years ago

“I’ve never tried tanking a wall before. So it was great to find that Permagard had all the information you could need. It made working out how to go about tanking and info on all the products I need for the job. Ordering was straight forward and delivery was super fast. With a great courier.”

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Posted 3 years ago

“great service could not be better. well done Permagard.”

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Posted 3 years ago

“As always, first class service and prompt delivery”

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Posted 3 years ago

“Spot on service”

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Posted 3 years ago

“Good value product, promptly delivered”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Great service and quality products, delivered promptly. Also the technical department always return your calls and are very helpful.”

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Posted 3 years ago

“Great to deal with”

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Posted 3 years ago

“always satisfied, fast , correct .and good product.”

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Posted 3 years ago

“I previously paid "experts" to fix a damp issue on a wall in our basement and then paid a second lot of "experts" 3 years later and both times the render failed (apparently we have very aggressive salts). I found Permagard online after much research and decided to try to fix the wall myself (nearly 10 years ago). I have since used the product again on a different wall and can attest that the products do a really good job (no further issues on the wall after 10 years!) in particular if you have very aggressive salts which was the reason that the previous "experts" gave as to why their work failed. I had a lot of help over the phone from Permagard which gave me enough confidence to take on the project myself and the helper videos and useful tubs that the products come in make mixing easy. I am sure there are other products out there that do the same but I won't use anything else now because of the great customer service I have had in the past and the amazing results. If I could it would be 6 out of 5 stars! :-)”

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Posted 3 years ago

“great product...prompt delivery”

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Posted 3 years ago

“Ordered for a last minute job came on time job done”

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Posted 3 years ago

“Great service and quick delivery”

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Posted 3 years ago

“Very good dispatch of products and easy to use and dilute. The only gripe is that P&P is expensive!”

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Posted 3 years ago

“Easy order and fast delivery. Thank you.”

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Posted 3 years ago

“Good product fast delivery and very helpful and friendly over the phone”

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Posted 3 years ago

“Very fast response”

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Posted 3 years ago

“Used a 4” masonry brush to apply on stone walls. Very easy, can see where you’ve been. Soaks in well. Will see how effective it is over the coming winter.”

Permagard 5 star review on 29th July 2022

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Posted 3 years ago

Permagard is rated 4.8 based on 5,998 reviews