Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,837 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,837 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although it’s expensive, it’s an excellent product which works perfectly!!!”

Helpful Report

Posted 4 years ago

“Came on time and good value for money”

Helpful Report

Posted 4 years ago

“Ordered a positive input unit on the 28th of January with 1-3day delivery it never came so I rang and was told its not coming till the 8th of February. Wouldn't have ordered knowing that very disappointing.”

Helpful Report

Posted 4 years ago

Hi Gary, I am so sorry to hear that you had issues with the delivery of your order. The PIV units are one of our few items that we do not hold stock of and therefore comes direct from our supplier. Unfortunately our supplier is experiencing delays with production due to the current lockdown. You should have been contacted and informed of this when your order was placed, however it seems this was accidentally missed. We apologise for any issues that this may have caused and hope that this doesn't put you off using us in the future. The Permagard Team

Posted 4 years ago

“Did not use the applicator but worked great with a couple of towels. Great product. Thanks Steve. ps next day delivery. Paul.”

Helpful Report

Posted 4 years ago

“As always, on-line order received without any issues and on time. One product was out of stock, but replaced with a more expensive item at no extra cost. Cannot ask for better than that.”

Helpful Report

Posted 4 years ago

“I can only review this product as 'acceptable', weather conditions have prevented using the sealant between concrete floor and walls of the garage due to the continued hydrostatic seepage of water. The garage backs onto fields which are waterlogged at present. However, the website is clear and informative and appeared to match the problems I am having. The products arrived in good time after ordering. I also spoke to their technical officer, who was very helpful. Thanks!”

Helpful Report

Posted 4 years ago

“In terms of the ordering and delivery process Permagard delivered items within 36 hours of placing my order - excellent! Unable to rate the product - facade cream masonary protection by remmers at the moment due to the bad weather! Will provide an update in due course.”

Helpful Report

Posted 4 years ago

“Many thanks, Great to talk to well trained and helpful staff. Delivery prompt. and the price was 1/3 that of screw fix! Best wishes to you and I will be back to put more business your way. You deserve it!”

Helpful Report

Posted 4 years ago

“An ideal suite of solutions for the prevention of damp into a building. Cost will be relative depending on the desired outcome, in this case the conversion of a basement area into a gym. The use of Permagard materials as a solution to dampness in the basement provided a cost effective outcome to other alternatives that were considered.”

Helpful Report

Posted 4 years ago

“Ordering was effortless delivery was brilliant product is brilliant and will be ordering more in the future give your company well deserved pat on the back Thank you”

Helpful Report

Posted 4 years ago

“The items were easily ordered on the website and the whole procedure from beginning to delivery of items was done very professionally.Extremely satisfied with product”

Helpful Report

Posted 4 years ago

“Excellent speedy service. Items ordered came next day and very well packed will definitely be using again.”

Helpful Report

Posted 4 years ago

“Permaguard has a really helpful and informative website together with a good range of damp proofing materials. I received my order phenomenally fast - by 8.00am the next morning - even though I did not request or pay for overnight delivery.”

Helpful Report

Posted 4 years ago

“Good service, though with the amount I spent I found it difficult to accept the delivery charge of £9 and now reluctant to place another order as it turns out I need another bower beam.”

Helpful Report

Posted 4 years ago

Hi Thomas, Thank you for taking the time to leave us a review. Our minimum carriage charge is £9, this is the price set by our courier and we therefore pass this charge onto our customers. This price covers orders up to the weight of 9kg. We are working with our courier to try and reduce these costs, but at this time this is the lowest price we can charge so we do not make a loss. We hope you understand. The Permagard Team

Posted 4 years ago

“Permagard gave me good advice over the phone and my purchase arrived next day. Excellent service.”

Helpful Report

Posted 4 years ago

“Very quick delivery. Well packaged.”

Helpful Report

Posted 4 years ago

“very easy to apply and low odour. Service very good ordered in the afternoon and recieved the following morning. Hopefully it has done the job,wont know yet, will have to wait and see.”

Helpful Report

Posted 4 years ago

“Fantastic service and a great product too.”

Helpful Report

Posted 4 years ago

“Easy to order and quick delivery and top materials.”

Helpful Report

Posted 4 years ago

“Ordered on the internet and the woodworm solution was at my house in 12 hours via the courier it doesn’t get any better than that”

Helpful Report

Posted 4 years ago

Permagard is rated 4.8 based on 5,837 reviews