Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,826 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,826 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Difficult to review a product you cannot see working. So can only really rate the delivery and customer service. But are good. No problem at all. However an I know this is a mistake on my part but your quantity guide needs a tinker as I order 13 tubes originally. But that was miles to little and I had to order an additional 7 tubes which obviously cost a lot more and an additional postage cost. Thank Jamie”

Helpful Report

Posted 3 years ago

Hi Jamie, Thank you for taking the time to leave a review. The coverage rate for the DPC injection creams can vary depending on the make-up of the wall. The coverage rate is an approximate guide as cream can be lost in voids and cavities but please contact our technical team for further guidance or help working out the correct quantities for your type of wall. Best wishes, The Permagard Team

Posted 3 years ago

“Ordering your product was easy on the website, I've used the tanking kits many times before and it is quality. On this occasion, I had a delivery issue with TNT, an email to you and Kate Thorne sorted it perfectly. I will always come back to Permagard”

Helpful Report

Posted 3 years ago

“Quick delivery and easy to navigate website - not used product yet so will update review later.”

Helpful Report

Posted 3 years ago

“Excellent product , excellent service could not be happier, highly recommended”

Helpful Report

Posted 3 years ago

“Bought a few things from Permagard all great products also very helpful and knowledgeable staff. Highly recommend.”

Helpful Report

Posted 3 years ago

“Product did what it said and was delivered in couple of days.”

Helpful Report

Posted 3 years ago

“Always great advice and guidance.”

Helpful Report

Posted 3 years ago

“Great service, very fast delivery”

Helpful Report

Posted 3 years ago

“Brilliant service ordered and delivered the following day”

Helpful Report

Posted 3 years ago

“So far so good materials ordered and delivered on time. Just started working on the cellar hopefully it will.all.run smoothly”

Helpful Report

Posted 3 years ago

“Great service as always. Easy ordering, prompt and correct delivery, sensible pricing.”

Helpful Report

Posted 3 years ago

“ecellent”

Helpful Report

Posted 3 years ago

“The Permaguards products that I have purchased are excellent and I find their delivery service to be fast and reliable.”

Helpful Report

Posted 3 years ago

“Service was second to none as was the technical advice regarding Epoxy DPM from Chris Scott; much needed as a first-time user. My complete order was delivered as promised and very well packaged.”

Helpful Report

Posted 3 years ago

“Ordered at 9am on a Monday arrived at 730 on Tuesday. Thanks.”

Helpful Report

Posted 3 years ago

“Very easy to order and very quick delivery.”

Helpful Report

Posted 3 years ago

“Delivery was programmed for 5 March 2022, however this is a building site so we can only take delivery Mon - Fri. ...... 8.00 - 16.00 The materials were not delivered, we are still waiting for the delivery”

Helpful Report

Posted 3 years ago

Good afternoon Mr Eiles, Thank you for your review. We have tracked the shipment on DPD and can see it was delivered on 2nd March at 12:03 – The order was signed for by “Brad”. We have an image from DPD if you would like to contact us directly and check the location. If you have any issues locating your delivery, please call the office on 0117 982 3282 and one of our team will be happy to assist you. Regards The Permagard Team

Posted 3 years ago

“Excellent service once again, delivery was quick and always well packaged. Great that I could purchase extra membrane on its own to finish off a small area that was left to do.”

Helpful Report

Posted 3 years ago

“Great service, great product. I’ve used Permaguard Permaseal Damp Proof Paint previously, and would definitely recommend the product. It’s not cheap, but it works, and Permaguard service is exemplary.”

Helpful Report

Posted 3 years ago

“Efficient service, good product.”

Helpful Report

Posted 3 years ago

Permagard is rated 4.8 based on 5,826 reviews