Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 6,148 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 6,148 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

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“Very helpful”

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Posted 5 years ago

“All products are easy to find, and delivered superfast. My only gripe is that the resin isn't very squeezy out of the tube, and the water-based compound is a bit messy, but get yourself sorted out for a methodical application, and you're all set - well, in a few minutes... ;-)”

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Posted 5 years ago

“Hi guys thank you for a great service”

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Posted 5 years ago

“I had an excelent experience. The materials are also very good! Thank you!”

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Posted 5 years ago

“Very quick delivery and easy ordering process.”

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Posted 5 years ago

“Does the job OK but the extruder instructions are inconsistentas one instruction says that the black nozzle is for grout and one instruction says that the grey nozzle is for grout. Worth testing the mix on a small area before using (I didn't - very messy!) as if the grout is too stiff, it won't extrude.”

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Posted 5 years ago

Hi Chris, Thank you for taking the time to leave us a review! We are sorry that the instructions have caused confusion, we will look into this and get this changed immediately. The Permagard Team

Posted 5 years ago

“Great, fast service. Only problem was, with all the speed of delivery I didn't get my tanking brush that I ordered with my stuff. Not a big deal though.”

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Posted 5 years ago

Hi Dave, Thank you for taking the time to leave us a review, we really appreciate it! We are sorry you have had trouble with finding the tanking brush - they are usually put inside one of the buckets so if you haven't checked yet it might be hiding inside one of them! Please let us know if you have any further issues. The Permagard Team

Posted 5 years ago

“Great products and fast delivery”

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Posted 5 years ago

“For timeliness of delivery and ease of use - faultless. We have to wait too see how effective the product is which will be over a period. So far so good Thanks”

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Posted 5 years ago

“Quick delivery, friendly service and advise! Quality product, thankyou”

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Posted 5 years ago

“Found them great to deal with, product arrived within 2 days of ordering. Excellent.”

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Posted 5 years ago

“Still haven’t received my items????”

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Posted 5 years ago

“Great service, advise and product 😃”

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Posted 5 years ago

“I have not used it yet but the service was very good.”

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Posted 5 years ago

“Excellent support”

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Posted 5 years ago

“Highly recommended great customer service”

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Posted 5 years ago

“Great prices and an excellent service.”

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Posted 5 years ago

“Very efficient and timely service.Product delivered on time”

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Posted 5 years ago

“Great service. 5*****”

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Posted 5 years ago

“Membrane good, delivery good. Pegs! Drilling cement render into stone. When locating pegs, several wouldn't travel last third to get seal. Changed to 8mm bit, bore to large. Would pay more for a better peg system as lost quite some time rectifying problems”

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Posted 5 years ago

Hi Nick, thank you for leaving a review. We're sorry to hear that you had issues fitting some of the plugs, we do have high tolerance plugs that work well in multiple surfaces, but due to the high cost of these we are not able to include them in the kits. They are however available to purchase separately if require. Please give us a call if you still require some fixings. The Permagard Team

Posted 5 years ago

Permagard is rated 4.8 based on 6,148 reviews