PDK Ltd Reviews

Name: PDK Ltd
Address: 6a International House, Battle Road, Newton Abbot
Rating: 4.88

4.9 Rating 2,299 Reviews

98 %

of reviewers recommend PDK Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,299 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01626 437290

Email:

sales@pdk.co.uk

Location:

6a International House, Battle Road
Newton Abbot
TQ12 6RY

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PDK Ltd 5 star review on 10th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always - a great selection of puzzles - prices very good and delivery is good - even if it is Evri who do it!! We will be sure to order again”

Helpful Report

Posted 1 month ago

“I PURCHASED 5 NO. JIGSAWS FROM PDK, THE TRANSACTION WAS SEAMLESS AND THE ORDER ARRIVED SUPER QUICK - WELL PACKED AND AS DESCRIBED. WOULD NOT HESITATE TO RECOMMEND AND USE THEM AGAIN.”

Helpful Report

Posted 1 month ago

“Always very good Service and also very helpful people to do business with, good jigsaw puzzles.”

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Posted 3 months ago

“Excellent service, sadly one seal on the box was split which I have tried to disguise as it is a Christmas present.”

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Posted 4 months ago

“Excellent purchase quick delivery”

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Posted 5 months ago

“I previously left a review stating the following: "My order arrived damaged (all puzzle boxes damaged and seals broken or partially broken) and there has been no response to my emails regarding this matter thus far." PDK was quick to respond to the review as well as the subsequent email I sent with an acceptable resolution to compensate for the damaged puzzle boxes. I will note that this is my second order with the first having arrived well packed and in perfect shape.”

Helpful Report

Posted 5 months ago

“I purchased a jigsaw puzzle from PDK which I had not been able to find elsewhere. The website was easy to navigate and having found the item the completing of the purchase online was easy. I received confirmation of the purchase immediately and within 24 hours notification that the package had been despatched. The puzzle arrived in 2 days perfectly packaged ensuring it arrived safely undamaged. I could not be happier with the excellent level of service I received.”

Helpful Report

Posted 5 months ago

“Puzzles were very good value and as described. The courier (Evri), however, left them at the back of the house without ringing the bell and we had no idea they were there. Storm Babet soaked the box and I had to dry the puzzle boxes on the radiator all day. One of them was covered in cellophane, so no issue, but the other one wasn’t. Please stop using Evri.”

Helpful Report

Posted 5 months ago

We are sorry to hear that there was a problem with the delivery of your order and for the inconvenience caused. Most of our customers are happy with the service which is provided by Evri. However, if you are not happy with the Evri service in your area, we do offer options for delivery from various other carriers, including Royal Mail, Parcelforce and UPS.

Posted 5 months ago

“Very pleased with the service”

Helpful Report

Posted 7 months ago

“Fast delivery, well packaged, great price. I buy from Pdk because they sell puzzles at a sensible price. They are branded puzzles that have a small defect in their box but are brand new. Bought Heye puzzle for around £20 that I saw for £50 on other sites”

Helpful Report

Posted 8 months ago

Thank you for your review. Please note that the majority of the puzzles for sale on our website are brand new, factory sealed and in pristine condition. We do sell a few puzzles with defects to the puzzle boxes but these are very clearly marked as "Damaged" in the title and product description.

Posted 8 months ago

“Everything arrived safely but I didn't know beforehand which day it was going to arrive. Luckily, I was at home when it arrived but didn't see the email about delivery until later in the day”

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Posted 10 months ago

“I placed an order for three Falcon puzzles and was very pleased as to how quickly i received them. Very happy to order from you again.”

Helpful Report

Posted 5 years ago

“Very good value and prompt delivery.”

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Posted 5 years ago

“Love the soft toys - very reasonably priced and great quality. Quickly posted too!”

Helpful Report

Posted 6 years ago

PDK Ltd is rated 4.9 based on 2,299 reviews