PDK Ltd Reviews

Name: PDK Ltd
Address: 6a International House, Battle Road, Newton Abbot
Rating: 4.88

4.9 Rating 2,318 Reviews

98 %

of reviewers recommend PDK Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,318 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01626 437290

Email:

sales@pdk.co.uk

Location:

6a International House, Battle Road
Newton Abbot
TQ12 6RY

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PDK Ltd 5 star review on 10th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No idea what the product was!”

Helpful Report

Posted 1 week ago

I am sorry if it was not clear what the product was. It was a Gibsons Games jigsaw puzzle purchased from PDK a couple of weeks ago

Posted 1 week ago

“We ordered charity buckets for the first time from PDK. Selected a higher courier charge to have them delivered the next working day. Only once payment was taken was it advised that delivery would not be for at least 2 working days, so we are now £70 out of pocket, chasing a refund of a payment that should not have been taken and searching for an alternative supplier. This is very time consuming for a small charity run by volunteers. Very unprofessional.”

Helpful Report

Posted 1 week ago

We apologise for the delay in the delivery of this order. We will message you directly about this.

Posted 1 week ago

“I have never received my item, and PDK has not responded to 3 emails I sent requesting information!”

Helpful Report

Posted 2 months ago

I am sorry that you have not received your order. We are in the process of trying to resolve this for you. We will message you directly.

Posted 2 months ago

“I have not received this order. Please advise.”

Helpful Report

Posted 3 months ago

We are sorry to hear that you have not received this order. We can see from the tracking that you should receive it in the next few days. We will message you directly with the details.

Posted 3 months ago

“My order arrived damaged (all puzzle boxes damaged and seals broken or partially broken) and there has been no response to my emails regarding this matter thus far.”

Helpful Report

Posted 5 months ago

We are sorry to hear that you are not happy with the jigsaws received. We are not aware of receiving any messages regarding this issue. Could you please contact us on sales@pdk.co.uk with your name and order number so that we can look into this for you?

Posted 5 months ago

“NO ME HA LLEGADO MI PEDIDO YA ESTAMOS 13 DE ANRIL 2023 YA PASO EL TIEMPO ESTIMADO Y NADIE ME RESPONDE A MIS EMAIL”

Helpful Report

Posted 1 year ago

We are sorry to hear that you have not received this order which has unfortunately been delayed in transit to Mexico. We will message you directly about this order.

Posted 1 year ago

“Order not received Would give zero star if available.”

Helpful Report

Posted 1 year ago

We are sorry to hear that you have not received this order. We will message you directly to sort this out for you. We apologise for any inconvenience caused.

Posted 1 year ago

“Still not received”

Helpful Report

Posted 1 year ago

“Unable to review the tee shirt ordered on 1st October as it has not arrived”

Helpful Report

Posted 1 year ago

“Have yet to receive it!”

Helpful Report

Posted 1 year ago

We are sorry to hear that you have not yet received this order. It looks like the package might have been held up at customs upon entry to Canada. We will send you a message directly.

Posted 1 year ago

“Did not receive my jigsaw - it was wrongly addressed with the Courts street number but not a pacific flat. The postman was a relief and therefore did not know who I was. I have yet to have confirmation that you have received the failed delivery back and to have a refund.”

Helpful Report

Posted 2 years ago

We are sorry about the problems with the delivery of this order due to the incorrect address being given on the order. We will keep in touch with you with a view to resolving this for you.

Posted 2 years ago

“I still have not received this package.”

Helpful Report

Posted 2 years ago

We are sorry to hear that you have not received this order. We apologise for the delay in transit to the USA. We have messaged you regarding this issue.

Posted 2 years ago

“I placed an order and was told it was dispatched Jan 28. I was told I would be sent an arrival date. I was never sent a date and have never received my package”

Helpful Report

Posted 2 years ago

“I have still not received my jigsaw. Could you please investigate and let me know. Regards Barbara Kirkham”

Helpful Report

Posted 2 years ago

Barbara - We are sorry to hear that you have not received this order. We will investigate this and send you a private message with an update.

Posted 2 years ago

“We haven't received them yet. When we do, I'll review.”

Helpful Report

Posted 3 years ago

We have checked the tracking and can see that this order was delivered by Royal Mail on 27 January. We will send you an email about this.

Posted 3 years ago

“aika huono kun ei ole pakettia näkyny viel missää”

Helpful Report

Posted 3 years ago

We are sorry to hear that you have not received this order. We will email you directly to resolve this matter.

Posted 3 years ago

“AS YET WE HAVE NOT RECEIVED THE PDK PARCEL?”

Helpful Report

Posted 3 years ago

We are sorry to hear that your order was delayed in the post. We are pleased to see from the tracking that your package was delivered by Royal Mail on 24 November.

Posted 3 years ago

“I ordered 2 Eurographics jigsaws that did not have the 'smart cut' logo on the box nor was the term in the descriptions of the items and yet I received 2 'smart cut' jigsaws. Having previously bought such jigsaws by accident and found that the pieces were confusing for the recipient, a family member whose brain works differently and that the jigsaws were undoable, I would not have bought these items had they been correctly advertised. While I received a refund for the cost of the jigsaws, one annoyingly intended to be a replacement for one of the jigsaws bought by accident, PDK at first refused to refund the shipping or return costs, then changed their mind and refunded the shipping costs but absolutely refused to refund the return costs. This was my first purchase from PDK and it will be my last.”

Helpful Report

Posted 3 years ago

“Haven't received anything yet.”

Helpful Report

Posted 3 years ago

We are sorry to hear that you have not received this order yet but unfortunately there are some delays to international shipping at the moment. We have contacted you directly regarding this delay.

Posted 3 years ago

“I have not received my goods. The event I wanted them for has passed”

Helpful Report

Posted 5 years ago

We apologise for the problems with the delivery of your order but we are glad to hear that you have now received the goods.

Posted 5 years ago

PDK Ltd is rated 4.9 based on 2,318 reviews