PDK Ltd Reviews

Name: PDK Ltd
Address: 6a International House, Battle Road, Newton Abbot
Rating: 4.88

4.9 Rating 2,776 Reviews

98 %

of reviewers recommend PDK Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01626 437290

Email:

sales@pdk.co.uk

Location:

6a International House, Battle Road
Newton Abbot
TQ12 6RY

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PDK Ltd 5 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods were accurately described and arrived very quickly. They were well packaged to avoid damage in transit.”

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Posted 9 years ago

“Parcell arrived on time and good quality”

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Posted 9 years ago

“Ordered over a week ago and still waiting, emailed but no reply so all in all not happy as yet”

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Posted 9 years ago

We are sorry to hear that you have not received your order which was posted promptly but unfortunately seems to be delayed in the post. We received 3 messages from you yesterday evening at 9.30pm and have replied to you this morning. Please see our email.

Posted 9 years ago

“Excellent service with very helpful staff to fulfill my request for a specific toy to replace a lost favourite. Good quality (and very cute) soft toys.”

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Posted 9 years ago

“Ordered and paid, but never received items for our school PTA. After trying to contact them on a Saturday, where there is no one in the office and you are unable to even leave them a message, because we needed the items for our school fair the next day. I was supposedly sent an email on Sunday advising of a technical failure (still managed to take my money though!), which I most certainly never received. I then emailed again and again and finally requested a phone call back, common courtesy in my book, to which I received a bulk standard email!!!! Would not recommend this company, in any shape or form, for their horrendous service and the fact that there seems to be no real remorse or apology given that actually makes me think they are sorry. They probably won't ever put this on their website, as they wouldn't wish for anyone to know how dreadful they are. If I could vote for 0/5 stars, I would've.”

Helpful Report

Posted 9 years ago

We are very sorry about the problems with your order and for the inconvenience caused. Unfortunately your order was not processed as there was a technical problem with our order processing system. I can assure you that we did send you 2 emails on the Sunday and have forwarded these to you again. As you know, we have now processed a full refund. We can understand your frustration and disappointment. The problems you encountered with this order are not typical of the service we normally provide and we ourselves are not happy with the level of service which we have provided on this occasion.

Posted 9 years ago

“Impressed with speed of despatch and delivery - paid to have it arrive "next day" which it did - so quickly, in fact, that the email confirming despatch hadn't been sent which led me to ask if there was a hold up! Very quick response to enquiry which confirmed that had been left in "safe place" at my home - and it was there, waiting for me, 2 hours later when I go home. Very happy to recommend!”

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Posted 9 years ago

“Great products, went down a storm at the Bagnall Ball we arranged in aid of Cancer Research. Delivered next day too ..”

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Posted 9 years ago

“Excellent service, easy to find what you are looking for, order and buy. Delivery is also pretty speedy”

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Posted 9 years ago

“Have use this company many times. Any time iv needed to talk to some one they have always been helpful and understanding of my needs. Delivery's have always been fast. The quality is always good. I would recommend anyone to shop here. I only use this company for the items I need. 5 star rating”

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Posted 9 years ago

“Still not received my order so not happy”

Helpful Report

Posted 9 years ago

We are sorry to hear that you have not received your order which was despatched promptly. Unfortunately there seems to have been a problem with the delivery of your order. We will contact you by email to resolve this for you.

Posted 9 years ago

“Quick delivery. Always a good thing! Best price I could find for 24 squeeze rubber ducks - prizes for a hook a duck game.”

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Posted 9 years ago

“The perfect addition for all jigsaw puzzlers. A very speedy delivery fromPDK, perfect !!!!”

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Posted 9 years ago

“A very nice Mahjong set, which arrived quickly and was well packaged. Cheaper than Amazon.”

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Posted 9 years ago

“Did not receive item! Very poor service”

Helpful Report

Posted 9 years ago

We are sorry to hear that you did not receive your order which was despatched promptly. We do not seem to have had any messages from you in respect of the problems with delivery. Please send an email to our Customer Services team (sales@pdk.co.uk), so that we can sort this out for you.

Posted 9 years ago

“I placed my first order and was completely satisfied with both the product and quickness of delivery- excellent service throughout.”

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Posted 9 years ago

“Wide variety of pocket money toys, ideal for our Gala Day to make sure every child gets a tombola prize. Good quality and price. I use them on a regular basis.”

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Posted 9 years ago

“Your website was easy to use plus as a new customer I was able to get a discount on my purchases. The items I ordered arrived promptly and without any hassle. I will definitely be using you website again.”

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Posted 9 years ago

“Excellent website, excellent choice, excellent delivery, excellent service. I ordered: SCHMIDT COLIN THOMPSON - BALLOON RIDE JIGSAW PUZZLE. Thanks PDK!”

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Posted 9 years ago

“Extremely great customer service. I am a jigsaw puzzle fanatic & was very impressed when my puzzles turned up 3 days after ordering!”

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Posted 9 years ago

“Have now ordered two tombola kits from PDK Ltd to use on stalls for fundraising for the Scottish SPCA at our local Supporters Group in Nairn in the Scottish Highlands. The kits are excellent and we find a half set can be used over two events and there are still some animals left. The toys are of good quality. Our only grumble would be the extortionate postage charged because we are in the North of Scotland (mainland). Would not normally with any firm who does this but have no choice as this is the best quality tombola kit we have found.”

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Posted 9 years ago

PDK Ltd is rated 4.9 based on 2,776 reviews