Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,168 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,168 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 28th September 2026

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wrong refill valve was offered did not fit my pistol . emailed sales 3 different ocasions was ignored”

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Posted 5 months ago

“Amazing fast and never disappoint always my go to for airsoft equipment”

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Posted 5 months ago

“Great service (particularly communication) and selection of stock”

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Posted 5 months ago

“Always go to these guys as I know the service will be top draw. My recent order was missing an item, so I called them up and spoke to Simon, who got the item sent out and delivered the next day. Great customer service!”

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Posted 5 months ago

“Amazing pistol. Built really well, my last pistol has been dropped at least 20 times from height and functions brilliantly! The two tone of Patrolbase is way better than others, it doesn’t actually fade over time. If you need a reliable airsoft pistol, Patrolbase is the one.”

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Posted 5 months ago

“Customer service is 5 star. I had an issue with my order (my fault) and the guy on the phone sorted it quickly. I would definitely purchase from Patrol Base again”

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Posted 5 months ago

“The M-lok grip arrived pretty quickly, brand new; can make clean builds with it. 5 star”

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Posted 5 months ago

“Always great service, and fantastic prices”

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Posted 5 months ago

“Excellent. Well packaged. Excellent item. Really detailed solid MP 40. Well pleased.”

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Posted 5 months ago

“Both workshop and sales teams are as always fantastic, great attitude and support level”

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Posted 5 months ago

“Took a month to refund me. At least i got my money back”

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Posted 5 months ago

“Very helpful. I had messed up my ukara entry, and then tried to update my ukara and still got it wrong. That said they had fast reaction in contacting me about the issue and found the correct ukara for me since my incompetency was evident. Would he 5/5 stars but there is no clear way to a email. Instead there's a request line that I found difficult to do but then again I'm an idiot xD Everything arrived very fast and in amazing condition. And met the specs on the website”

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Posted 5 months ago

“Good service and quick with delivery”

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Posted 5 months ago

“Prompt delivery, excellent products as always!”

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Posted 5 months ago

“I’ve used this company three times and, unfortunately, my experience has been consistently disappointing. On each occasion, I paid extra for next-day delivery, ensuring that my orders were placed well within the required timeframes. However, none of the orders were dispatched in line with the service I paid for. Communication has also been an issue. When contacting customer service for updates, I was repeatedly told that items would be sent out the same day, but this did not happen. In reality, dispatch was delayed by several days each time. Additionally, I have concerns about product quality and accuracy of listings. A friend purchased what was advertised as a “new” pistol, but it appeared to be used or returned, as it arrived with rounded bolts, preventing proper use of attachments like sights. The gas magazine supplied with it also leaked on first use. When the magazine was sent back for repair, there was no communication for over a month. After chasing, he was informed that the item had not been received, which took 6–8 weeks to clarify. Overall, based on repeated delivery issues, poor communication, and concerns about product condition, I would not recommend this company.”

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Posted 5 months ago

“Never let me down yet, even when making mistakes and buying the wrong things, Patrol Base are happy to point you back in the right direction and exchange.”

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Posted 5 months ago

“Very expensive. Didn’t work. Was told a reply was being sent out. Received a refund instead.”

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Posted 5 months ago

“Im satisfied with the high quality speed loader as its easy to use and durable.”

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Posted 5 months ago

“Great company to buy from. Im sure I'll purchase other items from here.”

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Posted 5 months ago

“Was sent the wrong battery, emailed the team and instantly got a reply and a replacement in the following days. Mistakes happens but these folks were fantastic for sorting it”

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Posted 5 months ago

Patrol Base is rated 4.6 based on 3,168 reviews