Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,168 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,168 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 28th September 2026

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rifle is very nice, beginner friendly and was a good bundle price”

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Posted 5 months ago

“My 1st port of call for all things Airsoft. Excellent choice, prices and service. Highly Recommended to all.”

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Posted 5 months ago

“5 stars because of excellent customer service over the phone; honours warranty followed by quick repairs.”

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Posted 5 months ago

“These guys are great I’ve gotten lots of bits n pieces from them over the years The last purchase was a golden eagle shotgun not skirmished as yet but still impressed with plinking in the garden at targets Thanks again guys”

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Posted 5 months ago

“Absolute fantastic first experience with these guys! Amazing price and fast shipping, but also lovely customer service! I had a small issue with one of the magazine and they arranged the return, fixed the problem and got the magazine back to me in a week! Highly recommended!”

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Posted 5 months ago

“Great service but you don’t get much choice on delivery it cost nearly as much as the part witch could have been sent through Royal Mail cheaper and over packed”

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Posted 5 months ago

“I have never been one to review bomb or have a negative outlook on a business, but I feel like this needs to be out for all to see. Patrol base has always been an industry standard in terms of inventory, usually one of the first places I check is Patrol base to see what is currently in the UK market. They have great deals and are very beginner friendly especially with pointing out the difficulty system on the RIFs for those starting out. HOWEVER, their delivery is what always lets them down when compared to their peers (White sphere & BZ tactical). My first order, I had opted for the fastest delivery option (I believe it was next day/48 hour turn around), but ended up taking a full working week. Decided to give them the benifit of the doubt, and ordered a folding stock I required to complete a build I was working on and wanted to use in 2 weeks time. I wasnt in any rush and with previous experience of my last order, I chose just the standard delivery. I had also found an additional piece needed from Portugal, and that had arrived first.. My PB order took more than 2 weeks to arrive. This is ecohed among my fellow squadmates who also have a long list of gripes regarding the delivery issues. Conclusion: Patrol base has great inventory, and I'm sure the shop is great in person. Leave yourself a comfortable 2 weeks if you plan on getting an item delivered. An urgent last min order if you plan on playing on the weekend might leave you disappointed and without kit.”

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Posted 5 months ago

“I have to be honest as a first customer I was quite disappointed. I couldn’t believe how badly the driver was painted. It’s really look like someone just spray paint the rifle out of taking apart. I had paint everywhere. I even had some part of hip-hop covered by paint so I had to spend extra money to get some professionally removed those paints and re-sprayed.”

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Posted 5 months ago

“Tracer adaptor came damaged, I paid for next day delivery within the time slot arrived three days later. They blamed the courier they didn’t even back the parcel till the next day. Refused to refund the additional courier charges. Speaking to other people on the sites I play they all report have bad their warranty coverage, service and customer support is.”

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Posted 5 months ago

“Reasonably priced pretty fast delivery you couldn't really expect better”

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Posted 5 months ago

“Excellent service, have used on multiple occasions, super quick delivery. Friendly staff and very helpful, I would highly recommend patrol base.”

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Posted 5 months ago

“There arrived slightly expanded and after first charge there get even worse Completed return form and never get response”

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Posted 5 months ago

“Fast delivery can't go wrong 👌”

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Posted 5 months ago

“I’ve had a consistently positive experience with Patrol Base. The ordering process is straightforward, the website is easy to navigate, and product descriptions are clear and accurate. Delivery was quick and well-packaged, with everything arriving exactly as expected. What stands out most is the reliability—you know what you’re getting, and it arrives on time without any hassle. Prices are competitive, and there’s a solid range of products available, whether you’re upgrading or just replacing parts. Overall, a dependable retailer that I would confidently recommend and will continue to use.”

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Posted 5 months ago

“Arrived on time, perfect condition, easy experience from start to finish, definitely use again”

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Posted 5 months ago

“The Scar H magazine’s do not fit the Scar gun so I’m returning.”

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Posted 5 months ago

“Top Team at Patrol Base 👍🏻 Placed order. Item arrived in good time , well packaged. Excellent !!”

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Posted 5 months ago

“Great purchase and delivery very quick will definitely buy again from patrol base”

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Posted 5 months ago

“Excellent service as always”

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Posted 5 months ago

“Excellent product and great customer service. Item was delivered quickly with tracking.”

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Posted 5 months ago

Patrol Base is rated 4.6 based on 3,168 reviews