BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,322 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

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“Excellent service which has proved very useful in dealing with local planning objections. Easy to download and good value.”

Helpful Report

Posted 7 years ago

“The local authority required both the existing and proposed roof plan showing on the block plan. The only function you provide is to put a red line around the border, resulting in me having to draw in the roof manually”

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Posted 7 years ago

“Quite easy to use- despite me fluffing it. Nice clear plans- achieved the desired effect. Would definitely use again and have.”

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Posted 7 years ago

“I was a bit anxious about getting the plan but it was quite straight forward and didn’t take long. Exactly what I needed for my planning application.”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“Generally I am happy with the service; the issue I have is when I need to check an area I often have to get a client's input. I found out recently that I used up a number of my "checks" meaning I would have to pay next time. It was re-set but it concerns me that you want to charge me for checking an area. If this were to occur I would have to take my business elsewhere.”

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Posted 7 years ago

“Plan bought to apply to local Planning Office for permitted development approval. Accepted and approval gained.”

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Posted 7 years ago

“Having paid a fee for copies of location and block plans which would not download, I think it only reasonable that I should receive these copies in the post, not to have to print them off at further expense. Having used the RED Outline tool, it did not appear on the copies. It may be that I did not press the computer buttons in the correct order but there are no clear directions on the site for the casual user.”

Helpful Report

Posted 7 years ago

Hello Trevor, thanks for the feedback. We did not get any communication from you regarding your inability to download the plan, in which case we could have easily sent you the plan. All our plans are immediately available to be downloaded and emailed with a link to download it so I'm not sure why you had an issue. We used to post plans on request but very few customers wanted this service as they could easily download our plans. In terms of the redlining, we give clear on screen instructions and help video which it sounds like you missed. I hope this helps you.

Posted 7 years ago

“It is occasionally difficult to outline in red”

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Posted 7 years ago

“Very quick easy and efficient. Highly recommended”

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Posted 7 years ago

“The website was easy to use and was exactly what I wanted”

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Posted 7 years ago

“Quick, easy to use method of obtaining excellent quality ordnance plans instantaneously. If the Romans had had this facility in AD 80 things could have been a lot different.”

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Posted 7 years ago

“It was fairly easy to use, I just had a little trouble with the red line mark out in that I couldn’t get them straight! However that could just be my lack of internet skills.”

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Posted 7 years ago

“Plan was OK. Would have preferred the OS grid lines to be shown. Building plan from OS map was not the most recent.”

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Posted 7 years ago

“I was tasked with finding a plan for a chartered surveyor - I was able to navigate the page easily and find what I needed. Certainly easier than the old methods of getting a map!”

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Posted 7 years ago

“Straightforward and slick. Quite hard to make it adhere to what is actually here on the ground, but a "draw" feature helps.”

Helpful Report

Posted 7 years ago

“Not sure whether you offer different formats? Struggle with JPGs and pdfs in CAD.? A DWG would be better if that were offered.”

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Posted 7 years ago

Hello Paul, yes we offer these via www.mapserve.co.uk. We hope this helps.

Posted 7 years ago

“Easy to access and define exact requirements”

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Posted 7 years ago

“Good service.”

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Posted 7 years ago

“Plan did not show full extent of garden. This was required for Planning application.”

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Posted 7 years ago

Hello David, the site will only deliver the area you've selected and previewed when you click on the Buy Now button. It sounds like you didn't select the whole garden. Hope this helps.

Posted 7 years ago

BuyAPlan is rated 4.4 based on 2,322 reviews