BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,326 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

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4.4

Based on 2,326 reviews

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About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

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Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

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“Quick and efficient, easy to use and understand.”

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Posted 7 years ago

“great prompt service and good price”

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Posted 7 years ago

“the plans are generally good but sometimes the overlay lines do not attch directly to the base map and this causes problems with some planning authorities”

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Posted 7 years ago

“Very efficient easy to use site”

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Posted 7 years ago

“Easy and straightforward”

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Posted 7 years ago

“Would be useful to be able to rotate chosen rectangle”

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Posted 7 years ago

Thanks for the feedback. We've added it you our development list.

Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Very quick, fuss free process at a fair price for the service.”

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Posted 7 years ago

“Relatively cheap and easy to use plan buying service. Couple of suggestions for improvements would be to enable the purchase of larger plans (covering a larger area) and to be able to choose central location for plan by grid reference (i.e. not centred on an existing property)”

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Posted 7 years ago

“The plan does not meet the requirements of the council. And there's no flexibility to rectify the missed parts.”

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Posted 7 years ago

Hello, thanks for the feedback, however if the plan is marked correctly by the customer (ie. redline the correct property) there is no reason why it shouldn't be accepted as the plans meet all requirements necessary. Please contact customer support to let us know what they are saying as we haven't heard from you. Much appreciated!

Posted 7 years ago

“I had hand write the scale and Mark in the property area in read even though it is shown on the map”

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Posted 7 years ago

Sorry to hear that. A scale is shown on the plan and you have the opportunity to red line the property online so perhaps you missed these?

Posted 7 years ago

“Easy to use Great price Why gone elsewhere ? That’s why I keep coming back. !”

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Posted 7 years ago

“I ordered a location plan, and received a site plan. Talking on live chat was not helpful, and replies were obviously scripted as I received the same lengthy reply from two different operatives which didn't answer the question. The question was never answered, and I'm waiting for a call within 48 hours. The plans were urgent and will be either be delayed, or I shall need to pay another company and claim this payment back from my bank. I still maintain that on the second order I ordered a location plan. Whilst you explained that the scale of this order is a location plan, it states on the document that it’s a site plan. This is confusing to a novice like me. I am however very impressed in how quickly you called me to explain. This was very good customer service.”

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Posted 7 years ago

Hello Nick, thanks for the response, however as we discussed on the phone, you had saved the two different plans with the same name and hence you thought we had delivered one scale of plan instead of the two that you ordered. This is not our fault and you acknowledged this on the phone. We also called you back well within 24 hours, so I'm not sure you have your facts correct. We will of course look at the issue of the lengthy responses from our operatives however. In summary we think your review is not valid as you admitted on the phone that the fault was yours. Much appreciated.

Posted 7 years ago

“Really straightforward and easy to do.... had given up on other websites!! Would definitely recommend this one.”

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Posted 7 years ago

“Why do I need to buy your plan when those from land registry are more accurate”

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Posted 7 years ago

“Very easy and straightforward to use.”

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Posted 7 years ago

“I was able to select the property I wanted very easily and outline in red exactly the area of interest. It worked really well.”

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Posted 7 years ago

“This is probably personal, but I would prefer the property address to be at the bottom of the plan and also the plan scale to be shown separate and larger. I always write the scale out larger to make it stand out for the planning.”

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Posted 7 years ago

“It was quick and easy, with the plan ready immediately to complete my planning application”